Note fondée sur 990 évaluations vérifiées
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié de Daly City
Publié le 14 avr. 2024
Clean room. Can hear other rooms (a little bit.). Good amenities. Very happy with our stay.
par un voyageur vérifié
Publié le 14 avr. 2024
par un voyageur vérifié
Publié le 4 avr. 2024
It was great
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Property Management , Gestion de l’hôtel
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
par un voyageur vérifié
Publié le 31 mars 2024
The indoor pool is a great feature and staff was very friendly! $30 parking is a joke along with $8/bottle water in your room
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Property Management , Gestion de l’hôtel
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.
par un voyageur vérifié de Kunitachi
Publié le 31 mars 2024
It took some time to get check in
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Property Management , Gestion de l’hôtel
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.
par un voyageur vérifié
Publié le 24 mars 2024
Expedia’s disconnect with the hotel resulted in the failure to update the reservation correctly. We booked several rooms for our family due to the need to attend a family memorial. Expedia updated the itinerary incorrectly and the hotel was going to charge an extra night on the reservation. One of our family members had to find alternate lodging during a stressful family event. Neither the hotel nor Expedia is set up to flex around the guest names when multiple rooms have been reserved and paid for. If your name isn’t listed on the room, you can’t check in ( in the event that someone else paid for several rooms and put all the rooms in their own name). Ridiculous.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Property Management , Gestion de l’hôtel
Thank you for sharing your honest feedback with us. We are saddened to hear that we missed the mark on your recent stay. We sincerely apologize for the issues you encountered with your reservations. This is certainly not the experience we want our guests to have and we can assure you that we'll be addressing your concerns immediately with our team. We hope you feel able to visit again so that we can restore your faith in our hotel.
par un voyageur vérifié de Woodland Hills
Publié le 23 mars 2024
par un voyageur vérifié de San Jose
Publié le 18 mars 2024
Good location and clean environment.
Parking is expensive...
Commentaires de Gestion de l’hôtel
26 mars 2024 par Property Management , Gestion de l’hôtel
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!
par un voyageur vérifié
Publié le 16 mars 2024
par un voyageur vérifié
Publié le 16 mars 2024
Can clearly hear next door neighbor but overall a good place to stay.
Commentaires de Gestion de l’hôtel
26 mars 2024 par Property Management , Gestion de l’hôtel
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.
