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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Moored on Long Beach Harbor, 25 miles from Downtown Los Angeles, this Long Beach hotel has 3 harbor-view restaurants. In addition to a wedding chapel and a 3-level, 45,000-square-foot exhibition hall, Queen Mary Hotel has 14 salons that total 80,000 square feet of reception space, and can accommodate groups of up to 2,000. On Sundays, the Grand Salon hosts an extravagant champagne brunch. Cabaret, comedy, and live-music shows are presented in the ship's salons throughout the week. Original 1930s artwork and photography line salon and restaurant walls.
The Queen Mary Spa offers massages, facials, reflexology, and chiropractic treatments by appointment (surcharge; closed Mondays). The Main Deck fitness room is equipped with cardio and weight machines, and a bathroom with shower. Historic guided tours are available (surcharge) and a self-guided walk through the engine room, isolation ward, wheelhouse, and captain's quarters is complimentary for hotel guests. Maps are available at the front desk or passenger information desk.
The promenade deck's Main Hall is filled with shops that sell memorabilia, artwork, snacks, and souvenirs. The ship has mailboxes and two ATMs. Wireless Internet access is available in the lobby, restaurant, and lounge (surcharge). The property offers on-site conference and event space, which include high-speed wired Internet access points (surcharges apply). The hotel also has a business center in the lobby.
Room Amenities
Rooms
The Queen Mary Hotel blends the decor of transatlantic steamship travel with modern amenities. Some rooms have portholes that open and offer downtown Long Beach or seaport views. Amenities include beds with pillowtop mattresses, flat-panel TVs with pay movies, clock radios with iPod docking stations, and two-line telephones with voice mail. Rooms include reminders of the ship's oceangoing days, such as faucets labeled for salt water (now dry) and armoires that latch shut.
Other amenities include private bathrooms with complimentary toiletries and hair dryers, and refrigerators (on request). Rollaway beds are available (surcharge).
Wireless Internet access (surcharge) is available with a daily or weekly plan. Guests will need to check out an adapter from the front desk.
All accommodations are nonsmoking.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
A champagne buffet brunch is served Sundays in the Grand Salon, which was once the ship's first-class dining room. Food stations serve salads, omelets, seafood, beef, and desserts; dress is business-casual.
Sir Winston's - Continental and California cuisine are served in semi-formal dining room with panoramic coastal views. Dinner daily. Menu highlights include rack of lamb, roast duck, prime rib carved tableside, and Maine lobster. Extensive wine list.
Chelsea Chowder House & Bar - seafood restaurant with a classic New England chowder house atmosphere. Restaurant serves only sustainable seafood from around the world. Menu features a variety of appetizers including oysters on the half shell or fried calamari. Main course choices include seafood kettles and a brewed food menu featuring Guinness braised beef short ribs, bass ale-battered black cod fillet, and more. Every table has ocean and city views.
Observation Bar - Cocktails, cheese and crackers, coastal views and occasional live entertainment are offered in the former first-class lounge. Open daily until late evening.
The Promenade Café - This casual restaurant serves salads, sandwiches, pastas, and Angus beef. Harbor views. Breakfast, lunch, dinner. Room service is available from early morning until late evening.
Entertainment
The hotel offers daily guided tours of the Queen Mary ship. Tours cover the ship's World War II service, art deco design, and paranormal sightings.
Recreation
The modest fitness room on the main deck is equipped with treadmills, stationary bikes, weight machines, and a large bathroom with a shower and towels. The spa offers massages, facials, reflexology, and chiropractic body work by appointment (surcharge; closed Mondays). (The ship's two swimming pools are no longer in use.)
A few yards from the ship's entrance, the Queen Mary Events Park offers paved paths around a large grassy area. To enjoy these paths and nearby areas, bicycle rentals are available on-site. The hotel offers a 3-speed cruiser bike, a tandem bike, a single Surrey (3 adults and 2 small children) or a double Surrey (6 adults and 2 small children).
Activities offered within a mile of the hotel include boating, fishing, whale watching, jogging, tennis, and swimming. Nearby public golf courses are Recreation Park Golf Club (6 miles), Bixby Village Golf Course (7 miles), Skylinks Golf (10 miles), and El Dorado Golf and Nature Center (13 miles). The Pike at Rainbow Harbor, easily accessible by water taxi, offers bowling, video games, a turn-of-the-century carousel, and movie theaters.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
The on-site Queen Mary Spa offers guests a variety of popular Long Beach spa packages including the Queen's Royal Secret, Queen for a Day, and the Queen's Royal Day of Beauty.
The day spa is located on the main deck, mid ship, and offers a range of services and treatments, including aromatherapy, facials, skin care, massage, manicures, pedicures, as well as special occasion hair and make-up.
Open Sunday through Saturday; closed on Monday. Advanced reservations are required for treatments.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in ISO 14001 Environmental Management Standard, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Showing 1 - 10 results (of 568) · See more The Queen Mary reviews
out of 568 reviews
“Life as it should be”
A gem of art deco that should be experienced.A well restored example of how cruising the North Atlantic was to enjoyed
“Family stay”
My family and I thoroughly enjoyed our stay on The Queen Mary. The front desk staff were very helpful and made our check in experience enjoyable. I can recommend the bar as a nice place to sit and have a late night drink and the food at Sir Winston's was excellent.
“fantastic hotel”
like a titanic, very comfortable bed wonderful experience. Thanks
“A very delightful and interesting hotel.”
Loved the historical tour. Shop keepers were very friendly. Front desk personell were extremely helpful. Thank you for a great experience.
“Queen Mary Hotel”
Really nice a ole' ship, and great veiw in Long Beach, Ca..
“Fantastic.”
A thoroughly enjoyable night aboard the Queen Mary.
“Didn't want to leave”
Wow! The Queen Mary is the most amazing place I have ever stayed. It was like stepping back in time. My first class stateroom on 'A' deck had the original art deco fixtures and a really comfy bed. The whole ship is amazing - lots to see and explore. A fantastic experience that I would recommend to anyone.
“Great stay”
I was disappointed with the 4 p.m. check in time. It seemed a little late. Other than that, the rest of the stay was great. Everyone at the hotel was very helpful. There are tours you can take of the ship, haunted tours, tour the russian sub, just a lot of things to do and see. The resturants are great. And with a short drive there are many more things.
“Great Historic Hotel!”
Have been staying on the Queen Mary since 1988. It still is an exciting location to stay to visit Los Angeles. I will go back again and again. The only downside was the mediocre steak at the Promenade Cafe, but they have a great breakfast. Great historic hotel.
“Un véritable enchantement”
Je n'ai mis "que 4/5" à l'état et l'entretien de l'hôtel, car c'est vrai que c'est un peu vieillot. Malgré tout, quel bonheur, cette remontée dans le temps, et cette expérience. Ce fut un véritable enchantement. Allez-y, n'hésitait pas. De plus Long Beach est super sympa et permet de respirer un peu après un passage à Los Angeles.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 568) · See more The Queen Mary reviews
The closest major airports to The Queen Mary are:
Long Beach, CA (LGB-Long Beach Municipal) - 8.5 km / 5.3 mi
Los Angeles, CA (LAX-Los Angeles Intl.) - 28.9 km / 18 mi
The preferred airport for The Queen Mary is Los Angeles, CA (LAX-Los Angeles Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
