Hi Christine, I want to first thank you for choosing our hotel for your stay. Our staff are pleased you enjoyed yourself while being with us and were able to appreciate our property. We hope to see you again soon!

Hi Demarcus, I want to start by thanking you for choosing our property for your stay while here in Los Angeles. The entire staff is pleased to know you enjoyed your stay.

Thank you for your wonderful review! We're thrilled to hear that you had a convenient and enjoyable stay with us. Our prime location near the big bus tour stop and within walking distance to various tourist attractions ensures that our guests get the most out of their visit. Safety and cleanliness are our top priorities, so it's fantastic to know that you felt secure in our hotel and found our rooms to be neat and clean.We apologize for any inconvenience caused by the ongoing renovation of our rooftop bar, but we're glad you still had the chance to check it out. We appreciate your understanding and patience during this process.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another great experience in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

Dear Chen-Chao, we deeply apologize for the negative experience you encountered during your stay. This is not the level of service and comfort we strive to provide our guests. Your feedback is crucial for us to handle these issues promptly and ensure they are not repeated in the future. We are taking your concerns seriously and will be investigating the incidents you mentioned to take appropriate action. Please know that we are committed to providing a safe and pleasant environment for all our guests, and we sincerely apologize for falling short of your expectations. Best Regards, Guest Experience TeamMoment Hotel

Dear Lysha, thank you for sharing your experience with us. We apologize for the inconvenience caused by the parking fee, and we understand your frustration regarding the unavailability of room service, breakfast, and the rooftop bar due to ongoing renovations. Your feedback regarding the cleanliness of the towels and washcloths is also duly noted, and we will share this issue with our housekeeping team to ensure it is resolved promptly. We appreciate your understanding and patience during this time, and we hope to have the opportunity to provide you with a more satisfying experience in the future once our renovations are complete. If you have any further concerns or feedback, please don't hesitate to reach out to us directly.Best Regards, Guest Experience TeamMoment Hotel

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello! Thank you for sharing your feedback with us. We appreciate your honest review and are sorry to hear that your experience did not meet your expectations. Your comments are valuable to us as we strive to improve and provide the best possible experience for all our guests. If there is anything specific that you feel we could have done better, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and show you the improvements we have made. Thank you for staying with us.

Hi Noah, Thank you for staying with us. We do appreciate your business. I understand you enjoyed yourself but somehow we fell short of your expectations by not recieveing a 5/5 review. If you would be so kind to let us know what we could have done better to recieve a better scoring from you. Your review and feedback helps us better understand you as the consumer and improve our property, service and customer service.

Dear Jeff, we greatly appreciate your loyalty and your kind words about our friendly staff and clean rooms! It's always a pleasure to welcome back returning guests like yourself, and we're thrilled to hear that you've had consistently positive experiences with us. We look forward to hosting you again during your next visit, and we'll strive to ensure that your stay is just as enjoyable as before. Thank you for choosing to stay with us again!Best Regards, Guest Experience TeamMoment Hotel

Dear Andrew, thank you for taking the time to provide feedback on your recent stay with us. We're pleased to hear that you found our rooms modern and comfortable. However, we apologize for any inconvenience caused by the need for touch-up painting in the room. Your feedback is valuable to us, and we will handle this promptly to ensure our rooms are in top condition for future guests. While we regret that the neighborhood did not meet your expectations entirely, we're glad to know you felt safe during your stay. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience. If you have any further concerns or need assistance, please feel free to reach out to us.Best Regards, Guest Experience TeamMoment Hotel

Thank you for your wonderful review! We're delighted to hear that you had an amazing getaway with your boyfriend and that our staff contributed to making your stay memorable. It's fantastic to know that our convenient location added to your experience, allowing you to easily access the spots you wanted to visit. We hope to welcome you back for another fantastic stay soon!

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience during your stay. Providing exceptional service is our top priority, and we're delighted that you found it to be "crazy good." We strive to exceed expectations and it's fantastic to know that we succeeded in doing so for you. We look forward to welcoming you back again soon!

Dear Jennifer,Thank you so much for your message and we would like to extend our gratitude for the feedback of your stay. We are very sorry about the issues you faced throughout your stay with us. We have investigated the matter Our property is currently working on renovations to our rooms and we would like to extend an invitation back to our Hotel once we are completely renovated! Finally, we would like to extend our deepest apologies for your experience and hope you can give us a second chance in the near future! Please rest assured we have forwarded your concerns with management immediately to ensure we reach out to further adress these issues.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Allison, we appreciate your feedback regarding the location of our Sunset property. While we're glad to hear it was convenient for your needs, we also understand your comments about the area. Guest feedback is valuable to us, and we'll consider this input as we continue to improve and enhance our services. If there's anything specific you'd like to share or if there's anything we can do to make your future stays more enjoyable, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back in the future. Thank you for choosing our accommodation!Best Regards, Guest Experience TeamMoment Hotel

Dear Edvin, Thank you for taking the time to review our property. We're sorry you were unhappy with the street noise. Unfortunately we are located at the heart of Sunset but we wil share your feedback with our team to further serve you next time. Thanksyou so much for staying with us at the Moment Hotel! We look forawrding to seeing you once again!

Dear Chellsi, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay at The Moment Hotel. We are so happy to have met your expectations! Your kind words about our exceptional service mean a lot to us, and we're grateful for your recognition. It's fantastic to know that you're considering staying with us again in the future. We look forward to welcoming you back to The Moment Hotel and providing you with another wonderful experience. Safe travels, and we appreciate your patronage!Best Regards,

Dear Eduard, we're thrilled to hear that you had an amazing stay and that you enjoyed your experience at the hotel. We can't wait to welcome you back for another fantastic stay!Best Regards,

Dear Mark,Thank you so much for your feedback. We are so sorry to hear that we were not able to service you on one of the days. Unfortunately our housekeeping staff was unable to service the room on the last day due to a Do Not Disturb sign left on the door. We hope to next time meet all your expectations, and again apologize for the experience. We hope to be able to host you once more!

Dear Pablo,We thank you for your review! We are glad you enjoyed the location of the Moment Hotel!We hope to invite you back once the bar reopens! We look forward to welcoming you back in Hollywood! Best Regards,

Dear Claudia, thank you so much for taking the time to leave us a review! We hope to invite you back once the bar reopens! Thank you for your suggestions for improvement!. We look forward to welcoming you back for another positive experience in the future.Best Regards,

Dear Terrie, thank you for sharing your feedback, and we apologize for the inconveniences you experienced during your stay. We regret that the rooftop bar was closed for renovation, and we understand your disappointment. We also apologize for any miscommunication regarding the additional charges for early check-in and parking. Your comments about the cleanliness, staff service, and property conditions are taken seriously, and we assure you that we will handle these issues to ensure improvements are made. We appreciate your input, and if there's anything specific you would like us to do to make amends or if you have additional suggestions, please feel free to share. We value your feedback and hope to have the opportunity to provide a more satisfying experience on your next visit.Best Regards, Guest Experience TeamMoment Hotel

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a positive experience with our receptionist during your stay. Providing friendly and helpful service to our guests is a top priority, and we're delighted that our team member made a positive impression on you. Your recommendation means the world to us, and we truly appreciate your support. We look forward to welcoming you back and ensuring that your next stay with us is just as enjoyable.Best Regards, Guest Experience TeamMoment Hotel

Dear Guest,We're delighted to hear that you found our location to be great! Providing a convenient and accessible setting for our guests is one of our top priorities. Whether you're exploring the local area or heading to nearby attractions, we aim to make your stay as enjoyable and convenient as possible. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit in the future!Best Regards, Guest Experience TeamMoment Hotel

Hi Andrea,We're delighted to hear that you enjoyed your stay at our funky hotel and that you felt safe as a single woman traveler. Providing a comfortable and secure environment for all our guests is our top priority, and we're glad that our room size and atmosphere met your needs perfectly. Your safety and comfort are paramount to us, and we're thrilled that we could provide you with a positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards, Guest Experience TeamMoment Hotel

Dear Bili, thank you for sharing your positive experience with us! We're thrilled to hear that you had an amazing and peaceful stay at our lowkey spot in Hollywood. We strive to provide comfortable accommodations at reasonable prices, and we're glad to know that you enjoyed your time with us. If there are any specific aspects you particularly enjoyed or any preferences you have for future stays, please feel free to share. We appreciate your kind words and look forward to welcoming you back for another great experience.Best Regards, Guest Experience TeamMoment Hotel

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hello Donell, we just want to say thank you for staying with us, it was wonderful having you. Thank you for your honest review. Please visit us again soon.Have a wonderful day!

Dear Ryan, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Guest Experience TeamMoment Hotel

Dear guest, thank you for choosing The Moment Hotel and taking the time to share your positive experience with us. We're thrilled to hear that our convenient location, cleanliness, and friendly staff contributed to a cool and enjoyable stay. We appreciate your understanding regarding the noise, and we'll explore ways to minimize any disturbances to ensure a more peaceful experience in the future. Your feedback is invaluable, and we hope to have the pleasure of welcoming you back for another great stay. If there's anything else you'd like to share or if there are specific areas for improvement, please feel free to reach out. Thank you for your patronage!Best Regards, Guest Experience TeamMoment Hotel

Dear Nicholas, thank you for your positive feedback! We're delighted to hear that you found our hotel to be decently priced and very clean during your stay. Providing excellent value and a clean, comfortable environment for our guests is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back in the future, and please don't hesitate to reach out if there's anything else we can do to enhance your next stay.Best Regards, Guest Experience TeamMoment Hotel

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Karl, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our great location, and proximity to Sundet Plaza and Hollywood, and felt comfortable and safe in our rooms. Providing a secure and comfortable environment for our guests is a top priority, and we're delighted that we could meet your expectations. If you have any specific preferences for your next visit or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay!Best Regards, Guest Experience TeamMoment Hotel

Dear Julisa, thank you for choosing us for your stay! We are thrilled to know that you had a wonderful experience with us. We hope to welcome you back soon!Best Regards, Guest Experience TeamMoment Hotel

Dear William, thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed the convenience of easy and reasonably priced parking, clean rooms, and the rooftop bar area. It's fantastic that the staff's professionalism and communication, including by email, added to the overall positive experience. We appreciate your kind words about the hotel's accessibility to restaurants and other amenities within walking distance. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We're here to ensure your stays with us are consistently excellent! Looking forward to welcoming you back for another wonderful experience in the future!Best Regards, Guest Experience TeamMoment Hotel

Dear Tiara, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Guest Experience TeamMoment Hotel

Hi there! Thank you for your feedback! We're delighted to hear that you loved the aesthetics and enjoyed the nice views. We appreciate your kind words about our amazing and helpful staff.We apologize for any inconvenience regarding the bars not being open during your visit. We value your feedback, and we'll certainly take it into consideration to enhance the overall experience for our guests. If there's anything specific you'd like us to improve or if you have any other suggestions, feel free to share. We hope to have the pleasure of welcoming you back soon!

Dear Eric, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Guest Experience TeamMoment Hotel

Dear Sharon, thank you so much for taking the time to share your experience with us. We're delighted to hear that you had a wonderful stay at our hotel during your home repairs. It's always rewarding to receive positive feedback, and we're especially pleased to know that our staff contributed to making your stay enjoyable. Your kind words about the staff's courtesy and patience are greatly appreciated. We strive to provide a welcoming and comfortable environment for all our guests, including locals like yourself. If there's anything specific you enjoyed about your stay or if there are ways we can make your time with us even better, please feel free to share your thoughts. We hope your home repairs go smoothly, and we'd love to welcome you back anytime. Thank you for choosing us!Best Regards, Guest Experience TeamMoment Hotel

Dear Jayma, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Guest Experience TeamMoment Hotel

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Jennifer, thank you for choosing to stay with us during your family vacation. We are pleased to hear that you found our property to be quiet, allowing for a peaceful stay. Your comfort and satisfaction are important to us, and we hope that your overall experience met your expectations. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards, Guest Experience TeamMoment Hotel

Dear guest, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Guest Experience TeamMoment Hotel

Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Guest Experience TeamMoment Hotel

Dear guest, thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be in good shape. However, we regret to learn that our location did not meet your expectations. We understand that the ideal location can greatly influence the overall experience of a stay, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will certainly consider it as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide a more satisfactory experience.Best Regards, Guest Experience TeamMoment Hotel

Dear Lisa, we're thrilled to hear that you and your husband enjoyed your stay with us! It's wonderful to know that you found our front desk attendant to be helpful and sweet. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards, Guest Experience TeamMoment Hotel

Dear Justin, thank you for sharing your feedback with us. We sincerely apologize for the negative experience you had during your stay. It's disappointing to hear that the cleanliness of the rooms, comfort of the beds, and noise level did not meet your expectations. Your feedback is crucial to us, and we will handle these concerns with our team to ensure improvements are made. We're glad to hear that you found our staff nice, but we understand that a comfortable and restful stay is essential. We appreciate your understanding and hope to have another opportunity to provide you with a better experience in the future.Best Regards, Guest Experience TeamMoment Hotel

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team