Ratings based on 743 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Our stay

Posted 28-Sep-2014
Pros: The beautiful trees and lobby was nice.
Cons: Charging for the Internet connection. That should be free. My husband and I are not drinkers. It was too much alcohol in the room. Add microwav.
We had a partial view. Reserved for a ocean view. We were on the side. The view was nice we could see the mountains. For the prices we were expecting a little be more luxury. Lots of party sort of takes away from the guest. The waiter at the restaurant ask if I worked at the hotel. May be not very many African Americans stay at the Hotel. Other than that, the staff was nice.it was our wedding anniversary I thought maybe a little more attention from staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from g

Fairmont Miramar Santa Monica

Posted 23-Sep-2014
Had a wonderful stay in hotel. Arrived late Friday afternoon and were provided with a room on the 9th floor with a view overlooking the white sands and beautiful sea. Huge bed and coffee making facilities in room. Bed covers turned down each evening and complimentary bottle of water. Hired bikes and cycled into Venice beach. Thoroughly enjoyed my stay in this hotel and would have loved a longer stay. ☺ Only down side - drinks quite expensive.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely

Posted 23-Sep-2014
Pros: location, location, location
Osmar was incredibly helpful, the food was very good we had a great time
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Sep-2014
Usual good service! excellent location and Fig restaurant is very good -
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Sep-2014
Pros: location
Very nice as always - have stayed numerous times.
3 out of 5
Recommended
for Everyone
by A verified traveller from arizona

Close to beach

Posted 27-Aug-2014
Location: Great location to Beverly Hills, Hollywood, Malibu and the beaches
Paying as much as we did for this hotel we felt a little let down. Although, the services and people were nice and very accommodating, the room we had was on the south side of hotel which has an outdoor night club that you could hear the music late into the night. The room didn't have a working refrigerator and had a cracked sink. The bathroom was also very small. They also charge extra for absolutely everything....even ice. The Fig restaurant, room service, concierge, valet staff, comfortable beds, location, beautiful grounds were all pluses.
2 out of 5
by A verified traveller from San Diego

It is not what they used to be

Posted 25-Aug-2014
Pros: The location
Cons: Customer service / Timely check in / I stayed here before and they were great ....Like a management change or different operations now ....
Location: Santa Monica has great bars and restaurants
The signature ocean view suite was two simple rooms no balcony partial ocean view. I did not get what I paid for . Other issues: Check in at 3 did not get to my room till 5 ..They were courteous and gave me free drinks while waiting , but disrupted my weekend schedule Last time I was there everybody was friendly , this time only one employee from all employees greeted me properly I stayed there before they were great , this weekend I did not feel I am in a luxury hotel . The room is really a big disappointment very small space
4 out of 5
Recommended
for Couples
by A verified traveller

nice practical hotel, and great location

Posted 20-Aug-2014
Cons: gym quality and food offering
A nice hotel in a great spot close to the beach, resturants and shopping. Its setting is pleasing and offers a nice place to stay for a short break. The gym and food offering could be improved but on the whole it is a nice hotel
3 out of 5
by A verified traveller

Posted 20-Aug-2014
They checked us into our room 2 hours late. We ate at the hotel lobby, paid for our food and if it wasn't because one of the waitresses asked us what we were waiting for, we would of waited even longer for room keys. She went to go ask if our room was ready, came back with our room keys and compensated us for our food. The bed is not that comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Aug-2014
Outstanding....Upgraded to a bungalow and bought us drinks when room was not ready on time.