Ratings based on 763 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom philadelphia, pa

Great hotel, great amenities, great staff!

Posted 13-Nov-2014
My husband and I stopped at the Fairmont while on our honeymoon. As soon as we arrived, we were greeted by friendly and helpful staff at the valet. When we arrived in our room, it was spectacular- Modern with a classic feel and great views of the pacific. About an hour later, a staff member arrived at our door with complimentary champagne and chocolate covered strawberries for our honeymoon. They were also helpful in getting us dinner reservations and recommending breakfast and options for going out after dinner. They even have complimentary on-site bikes, which are prefect for Santa Monica. We took the bikes out and rode around for hours at no extra charge. Overall amazing experience, would highly recommend for any occasion, or just for a nice getaway!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Santa Barbara, Ca.

Lovely hotel. Received an upgrade to a bungalow.

Posted 10-Nov-2014
Pros: Location, employees.....service impeccable! Our room was a bit late being ready; we were treated to drinks and appetizers (a surprise!)
We loved it!! We loved the garden; we were upgraded to a bungalow.....really charming!! The staff were helpful to a fault!! Great experience!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Perfect location

Posted 5-Nov-2014
Perfect check in by staff, and room was exceptional. Provided complementary beverage while room was being repaired. The espresso coffee in room was terrific, and the valet service for my vehicle was very convenient with friendly staff remembering who I was.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love this place

Posted 3-Nov-2014
Lovely property nice bar and Fig is a great restaurant. Workout facilities OUTSTANDING. Beautiful grounds, when I return going to book bungalow rooms.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Arlington Heights, IL

Wonderful hotel.

Posted 17-Oct-2014
One of the nicest hotels I've been to. close to shopping the beach and the pier.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco

One Last Day in Santa Monica

Posted 7-Oct-2014
Pros: The service was impeccable with all my needs and requests being met.
I can to Santa Monica and decided to stay one more day to I booked on the Mobile Website a one night stay last minute. I was traveling with two dogs and wanted to go out for a nice dinner. Knowing I can can't leave my dogs unattended I asked the concierge for advice. She was able to book a dog sitter (who stayed in the room with them) while I went on a romantic date with my girlfriend. Everything was all last minute, but all the staff was willing to do everything in their power to help me out. I had no history with the hotel, nor had I booked an extended stay. Their commitment to the comfort of all their patrons was amazing. I will be looking forward to more opportunities with the Fairmount in other locations as well as this one.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom La Jolla, San Diego

All time favourite hotel in L.A.

Posted 6-Oct-2014
We have stayed in many hotels in LA over the years and the Fairmont is a clear stand out. The rooms, service, location, ambience, decor, amenities, actually everything about this hotel is excellent. Exactly what you expect from a true 5 star hotel.
2 out of 5
by A verified travellerfrom jb

Very old rooms need updating

Posted 5-Oct-2014
Had to pay extra to move to newer room....very unhappy
3 out of 5
by A verified traveller

Our stay

Posted 28-Sep-2014
Pros: The beautiful trees and lobby was nice.
Cons: Charging for the Internet connection. That should be free. My husband and I are not drinkers. It was too much alcohol in the room. Add microwav.
We had a partial view. Reserved for a ocean view. We were on the side. The view was nice we could see the mountains. For the prices we were expecting a little be more luxury. Lots of party sort of takes away from the guest. The waiter at the restaurant ask if I worked at the hotel. May be not very many African Americans stay at the Hotel. Other than that, the staff was nice.it was our wedding anniversary I thought maybe a little more attention from staff.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom g

Fairmont Miramar Santa Monica

Posted 23-Sep-2014
Had a wonderful stay in hotel. Arrived late Friday afternoon and were provided with a room on the 9th floor with a view overlooking the white sands and beautiful sea. Huge bed and coffee making facilities in room. Bed covers turned down each evening and complimentary bottle of water. Hired bikes and cycled into Venice beach. Thoroughly enjoyed my stay in this hotel and would have loved a longer stay. ☺ Only down side - drinks quite expensive.