Ratings based on 905 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 23-Feb-2015
Tower rooms are much nicer than the tiny bungalows. Food and cocktails were great. Loaner bikes are a nice touch but be sure to get a newer one and check the air in the tires. Though we had a discounted rate, it was not worth the price.
5 out of 5
Recommended
for Families
by A verified travellerfrom Northern California

Nice fun hotel with small pool. Very understaffed

Posted 23-Feb-2015
Pros: Location
Cons: Better service at the pool. Service the bikes No dogs in the restaurant.
Location: Venice beach has a few nice restaurants to lunch at. Bike down to that area and walk around. Manhattan beach is a bit too far to bike but it's got s
We spent some time at the hotel pool and it was small and mostly self serve with the towels easily available. Food and beverage had one person working inside and outside and he was very kind and nice but one person. He couldn't easily do the job he wanted unless he was 3 or even 4 people. The lobby bar was always happening and fun. The rooms were nice and quiet. We grabbed bikes most mornings and biked from the hotel all the way passed Venice beach and that was very convenient. The bikes are in OK shape. Usually available, but a couple mornings not enough or one of our bikes was not working. We rented a couple bikes one day for $7 an hour out on the Santa Monica pier and realized how much better the rented bikes were.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom boston

Visiting colleges nearby

Posted 23-Feb-2015
Nice hotel. 3/4 star. Small pool. Noisy area due to street traffic
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Great location

Posted 25-Jan-2015
Right off the beach and a block from the 3rd Street Promenade. Easy to get around. Staff is remarkably helpful and pleasant. Had a fantastic meal at the main restaurant. But, be prepared to pay for the quality experience. worth it, though
3 out of 5
by A verified travellerfrom Chicago

Needs an update

Posted 19-Jan-2015
Good location across from the beach, but it is dated. Good service as you would expect from Fairmont, but it seems to be waiting for a make-over. Probably why it has 'deals.'
2 out of 5
by A verified traveller

The air conditioning didn't work well.

Posted 18-Jan-2015
While they moved our room once, our room never got cool.
3 out of 5
by A verified traveller

Not Worth the Expense

Posted 12-Jan-2015
Pros: The location is excellent, and the décor is very pleasing. The bar out by the pool offered very good service and a lovely setting.
Cons: The acoustics of Fig need complete revamping.
Location: Third Street Promenade for shopping; Michael's for dining.
There were issues with my room and the room of my colleague as soon as we arrived (e.g., shower; room telephone, etc.). My room was not available when I arrived because the newly shampooed carpet had not yet dried. I had to wait, as they did not propose another room for me. Both rooms lacked sufficient lighting for reading at night. Every night there was a lot of noise from the bar/ballroom that went on past 1:00 a.m. It was impossible to sleep without closing up the sliding doors and relying on the air conditioning for ventilation. The restaurant, Fig, where we ate dinner our last night, was so noisy that we almost left. The server apologized for the bad acoustics, but, really, they should have designed the acoustics a long time ago. It was a very unpleasant experience, and I would never go back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Easy walk to shops, beach and restaurants

Posted 10-Jan-2015
We find it a great place to stay when we arrive in LA before we start our travelling holiday and also a couple of days before we fly home. It is close to the 3rd Street Promenade which has shops, restaurants and bars. The taxi to the airport is fixed price as well.
3 out of 5
by A verified traveller

Posted 9-Jan-2015
I really liked this place when I was younger, and it remains a very comfortable place to stay in a top-notch location. That said, I found it sort of annoying on this trip. The rooms have too much useless stuff (decorative furniture) and not enough modern touches (free wifi). I feel like this place is resting on its laurels and isn't concerned with improving itself, a mindset this hotel is a bit too young for.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Posted 9-Jan-2015
The usual comfortable well serviced Hotel in the ideal spot for travellers who want to relax on getting to L.A.