Ratings based on 686 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Audrey from Seattle

It was amazing!

Posted 10-Apr-2014
We were so enjoy our trip to LA. My boyfriend and I were so satisfied with it !! Amazing!!!!
5 out of 5
Recommended
for Everyone
by gigi from new york, ny

Lovely, low-key hotel close to the beach

Posted 7-Apr-2014
Pros: The location and the view are excellent. Though I had a car and know Los Angeles well, a car service for local quick trips is a big plus.
Cons: Turn the beds in the ocean-front rooms so that they face west! Silly to waste that view on the wall.
I stayed here with my mom and 18-year-old daughter for a long weekend/college tour trip, and we had a fantastic time. The staff -- from the front desk to our (very charming) server Terrill at Fig to the pool crew -- could not have been more helpful and accommodating.
4 out of 5
Recommended
for Everyone
by Paula from Chicago

Beautiful grounds but snooty staff

Posted 2-Apr-2014
Location: 3rd street promenade, beach, restaurants, santa monica pier
I've always loved staying at this property because the ambiance makes me feel like I'm on vacation but I think I'm finally over it. The lobby staff, save for valet, is just too snooty for my taste. They clearly don't understand the difference between high quality service and putting on airs. They should take a note from The Peninsula hotels. Further, the rooms could definitely stand some refreshing/updating given the rates they charge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Santa Monica

Posted 2-Apr-2014
This hotel was very nice. It was clean and the service was good. The location was great for walking to the beach, shopping and restaurants.
5 out of 5
Recommended
for Everyone
by Shereel from Bondi Beach, Australia

oasis in Santa Monica

Posted 26-Mar-2014
Everything about my stay was excellent. Great location, pleasant looking hotel, and super friendly staff. On check-in the staff member omitted to tell me which lift to catch to my room. She later saw me looking bewildered because my room number did not seem to exist and apologised. Later on I found chocolates in my room with a hand-written note apologising for her omission
3 out of 5
Recommended
for Everyone
by experiemced from nyc

Nice location & ambiance

Posted 24-Mar-2014
Hotel stay was nice & staff friendly. During my stay some construction was going on and my afternoon naps were impossible with the hammering. FULL DISCLOSURE - not told about construction at check in but I understand.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice elagante hotel and reasonable prices.

Posted 18-Mar-2014
It was a great experience, had a lot of fun and I recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by wendy from k

Excellent location and great service!

Posted 15-Mar-2014
From the moment we arrived We were treated with nothing but Kindness by the charming staff! My children loved the beach and pier and we were able to see and spend time at Disney from this great vista!
3 out of 5
by sarah from syd, aus

Very noisy

Posted 7-Mar-2014
Great location but super thin walls. You can hear people talk in the next room, doors banging from the hallway and nil privacy from the bathrooms.
5 out of 5
Recommended
for Everyone
by sherri from KC

Very nice hotel on Ocean Blvd

Posted 27-Feb-2014
Great hotel. Friendly staff. Clean environment. Super comfortable. Already planning the next time we can be there again.