Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Antonio

Wonderful Classic Hollywood

Posted 6-Jan-2015
Great stay. They went the extra mile when the heater in our room broke by upgrading us to a suite. Loved the chocolate covered strawberries in my room. Friendly, helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles, CA

Very nice, almost 5 star

Posted 30-Dec-2014
Cons: halls, at least on the 3rd floor
Only issue was that the halls leading to the rooms are not as fancy as the rest of the place, but other than that it competes with any 5-star hotel I've been in (Palazzo, Bellagio Four Seasons, etc)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Oasis in West Hollywood

Posted 24-Nov-2014
My 3rd stay here and have loved it every time. Every staff member I had contact with was friendly and professional from the moment I pulled up to valet my car. The rooms vary in comfort and update stage depending on type so if this matters to you then do call and ask ahead of time. I've stayed in 4 different room/villa styles during my 3 stays. Only one of them did I not care for because of the typical hotel room feel & smaller bathroom/shower. It would not keep me from staying here though. Grounds are beautiful! Loved the pool and the server, Issac made my days there fun. Even at the times I was the only one at the pool. Loved the restaurant and bar as well. Highly recommend staying at this hotel. Fun to watch for all the celebrities/musicians who are staying there. It is such a low key place that they don't feel the need to hide.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Oct-2014
Pros: The location, rooms, restaurant and staff!
The concierge staff is amazing, they went above board to make the weekend special for my daughters 16th birthday special with her friends!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 19-Oct-2014 on Hotels.com
Perfect
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Utah

Great hidden gem!

Posted 19-Oct-2014
I have never stayed at this hotel, but I would definitely stay there again. Fabulous restaurant, very cool ambience and amazing staff!
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 18-Oct-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 18-Oct-2014 on Hotels.com
1 out of 5
Recommended
for Personal Event
by Alyssafrom SF

False Advertising

Posted 13-Oct-2014 on Hotels.com
Could not locate my reservation. Then placed me in an inferior room for the property. Room was not clean nor ready - not restocked. Left hotel one night early.
4 out of 5
Recommended
for Couples
by A verified traveller

괜찮은 호텔~

Posted 9-Oct-2014 on Hotels.com
위치와 바 시설은 정말 좋았네요... 다만 호텔이 작아 전반적인 시설은 약간 아쉬움이...