Outdoor pool, open 8:00 AM to 9:00 PM, cabanas (surcharge)
Check availability

Reviews of SLS Hotel, a Luxury Collection Hotel, Beverly Hills

5 out of 5
SLS Hotel, a Luxury Collection Hotel, Beverly Hills
465 S La Cienega Blvd, Los Angeles, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1002 reviews" "
Rating 8 - Good. 174 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 67 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooftop pool and staff is very nice!
Stayed 2 nights in Apr 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was simply fantastic. Car valet, front desk, room attendants. The room was large for me and my adult son. Liked the garden area outside room. Really liked the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ronit

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved and Enjoyed everything about this Hotel. Specially the front desk staff, the valet, the Restaurants. The food, both the taste, the presentation and the services at the restaurants were phenomenal. Overall, the service at SLS Hotel supersedes ANY Hotel in Beverly Hills! The location was excellent. It was close, walking distance. Would definitely book a stay again ANYTIME!
Stayed 1 night in Mar 2024

10/10 Excellent

Ronit

Liked: Cleanliness, staff & service, property conditions & facilities
Daisy front desk and Lexie and Martha and Maria and Andrea’s all wonderful and lovely staff. Very professional very efficient. I would recommend this hotel over any hotel in Beverlyhills.
Stayed 1 night in Apr 2024
Response from SLS Hotel Beverly Hills - on Apr 3, 2024
Dear Ronit It is wonderful to hear such glowing praise for our team at the Front Desk, Daisy, Lexie, Martha, Maria, and Andrea! We take great pride in providing exceptional service, and your kind words mean a lot to us. Thank you for recognizing our professionalism and efficiency. We are delighted to know that you had such a positive experience with us, and we truly appreciate your recommendation. Looking forward to welcoming you back to our SLS Hotel in Beverly Hills!

10/10 Excellent

Ronit

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and very friendly/welcoming and professional nice staff. The housekeeping was excellent. Beautiful hotel. Nicely decorated / very stylish. Amazing food. The restaurant is out of this world. Martha at the front desk truly made my stay worth coming. I would stay there again anytime. Thank you for your services!
Stayed 1 night in Mar 2024

10/10 Excellent

Ronit

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing hotel. Beautifully designed. Very professional staff, friendly
Stayed 1 night in Mar 2024

2/10 Terrible

Karanbir

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was very rude and unhelpful ignored me and my son few times
Stayed 2 nights in Mar 2024

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was so comfortable and soothing! Mireille from the concierge is an angel! She took such good care of us and was so so thoughtful! Alex from the reception as well was so joyous and helpful! Honestly the staff made our stay worthwhile. Would definitely come back!
Stayed 12 nights in Mar 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was the main street on La Cienega near the hotel is getting a little sketchy which hurts your ability to want to walk places
Stayed 2 nights in Mar 2024

10/10 Excellent

shu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 5 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Love the design of this hotel. However, the staff were not that great in terms of customer service.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, but surrounding area isn't easily walkable.
Stayed 3 nights in Mar 2024
Response from SLS Hotel on Mar 18, 2024
Dear John,Thank you for staying at the SLS Hotel, we are happy to know that you enjoyed your stay with us. We are looking forward to seeing you again. Sincerely

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, beautiful and the staff was friendly and helpful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandy

Travelled with group
Liked: Amenities
SLS was great! Staff were friendly and very helpful, highly recommended
Stayed 2 nights in Mar 2024

10/10 Excellent

Christina

Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph Davis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding. The staff was amazing. Will definitely be returning soon and recommending it to friends, family, and colleagues.
Stayed 4 nights in Mar 2024
Response from SLS Hotel on Mar 12, 2024
Mr. Davis Rhank you very much for the kind feedback. We will share your comments with the Hotel staff. We hope to see you back soon. Have a great day.

8/10 Good

Naheed

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Feb 2024
Response from SLS Hotel on Mar 4, 2024
Dear Naheed Thank you for your feedback regarding our staff service to you. We appreciate your feedback. We were happy to have you as our guest during your visit to Beverly Hills and Los Angeles. Sincerely SLS Hotel

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Really a nice upscale hotel
Stayed 2 nights in Feb 2024

2/10 Terrible

David

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleased with all their accommodations
Stayed 1 night in Dec 2023

10/10 Excellent

Marcellous

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property close to West Hollywood.
Stayed 2 nights in Feb 2024

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love SLS a lot and the staffs are so lovely From the receptionist KAYLEE ASHBY she made sure whatever I needed was done asap And the ladies at the breakfast section Alondra Morales and Kiara took good care of me I will be back again soon Love SLS
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael, Tallahassee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Tashiana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2024

8/10 Good

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Kenneth, Upper Marlboro

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I got stuck in the elevator for over 15 minutes causing me to miss an important meeting. They gave me a $100 credit for my inconvenience which I didn’t think was enough given my inconvenience and the fact I was cluster phobic. In addition, the day prior all guest elevators were down and we had to goto service elevators that was located in the service area which was not very scenic.
Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher, Woodstock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with courteous staff. Rooms are nice. Bathroom amenities excellent. AAAA
Stayed 2 nights in Dec 2023

10/10 Excellent

Alisa, Huntington Beach

Stayed 1 night in Jan 2024

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Chris

Travelled with partner
Stayed 4 nights in Jan 2024

8/10 Good

Rohan

Stayed 3 nights in Jan 2024

8/10 Good

Elahe

Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

ABIT OSCAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 2 nights in Dec 2023

10/10 Excellent

Scholl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at SLS Hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Zhenshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for vacation

8/10 Good

Wan lai

Stayed 3 nights in Dec 2023

10/10 Excellent

Figen, Menlo Park

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Stayed 1 night in Dec 2023

10/10 Excellent

Steve, whittier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
70 dollars for a vallet?! It’s too much and that’s the reason I wouldn’t come back or recommend to anyone
Stayed 1 night in Dec 2023

6/10 Okay

Marcelino

No hotel store, limited dinning
Stayed 2 nights in Oct 2023

4/10 Poor

JAKE

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The exterior of the hotel is modern and well kept, but the interior, rooms, and service was far below expectations. Considering the price, I would not stay at the SLS again.
Stayed 2 nights in Dec 2023

4/10 Poor

Tomasz

Liked: Cleanliness, property conditions & facilities