Automatic lights in our room (109) kept turning on and off at random. The bathroom lights would turn off in the middle of a shower, plunging me into darkness. The same bathroom lights turned on at random several times an hour DAY AND NIGHT. I reported the problem the next morning, but it was never fixed. The second night we finally got up at midnight (after getting out of bed to turn the lights off 5 times in 2 hours) and removed the faulty switch from the wall, disconnecting the live wires. I reported the problem the next morning for the second time. We were gone all day, came back late afternoon, it still wasn't fixed so we packed up and left a day early exhausted from lack of sleep.
Some office staff were nice, a couple of them were terribly rude. There is also the world's loudest ice machine in the courtyard that can be clearly heard roaring day and night throughout the building. Yes, roaring. I've never heard anything like it.
The rooms are actually very nice, but our carpet smelled of urine, so there are cleaning issues. Fridge, microwave, safe and coffee maker we're all in like new condition. Bed and pillows were comfortable and clean. The room was a good size, the bathroom was really nice, clean with a big shower. But it was hard to appreciate all of the good qualities of this hotel with all of the lights randomly coming on and going off and the unresponsiveness of the front desk staff.