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Reviews of Motel 6 San Dimas, CA - Los Angeles

2 out of 5
Motel 6 San Dimas, CA - Los Angeles
502 West Arrow Highway, San Dimas, CA

Reviews

7.6

Good

Rating 10 - Excellent. 426 out of 1000 reviews" "
Rating 8 - Good. 256 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 127 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alexandru

Travelled with family and small children
Liked: Cleanliness, staff & service
Good location, easy check in, check out. The down side noisy, very small room, no microwave even on the premises, no tissues or toiletries.
Stayed 1 night in Apr 2024

10/10 Excellent

Vahe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super
Stayed 1 night in Apr 2024

10/10 Excellent

Estela, West Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

ALYSSA, EL CAJON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the back street side, a little noisy. Overall the room was clean and area was safe and close to everything.
Stayed 1 night in Apr 2024
Response from Nancy Y. on Apr 16, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Kecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and helpful.
Stayed 4 nights in Apr 2024
Response from Nancy Y. on Apr 16, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Belen

Liked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Nicteha

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Tammy, Pomona

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient for me and dining was within walking distance. The room was clean.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi TammyThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Eric,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Diane

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 12, 2024
Hi Diane,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything no dislikes
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi RalphWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

william

Travelled with group
Disliked: Amenities
The fact you have to upgrade for a refrigerator or a microwave not even a coffee machine in the room no condiments, such as shampoo, body wash, hair conditioning, unbelievably cheap
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 10, 2024
Hi William,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Estela, West Covina

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Estela, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 4, 2024
Hi Mario, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Ralph, Thank you for the 5-star rating!Natalie #Team6

4/10 Poor

Janet

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the listing said something else and you get a different thing.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Janet,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did not have a blanket,the television did not work and the shower was dirty
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Scott,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

alberto, jr.

Stayed 1 night in Mar 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Ralph,Thank you for the amazing review! Maz K.#Team6

8/10 Good

Nakia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and quiet. The staff was nice, and it was close to a lot of different things.
Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Eric,Thank you for the amazing rating!! Maz K.#Team6

8/10 Good

Kecia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place 👌
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Kecia,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love those soft cotton sheets
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi Pamela,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Tom

Stayed 8 nights in Feb 2024

4/10 Poor

O'zma

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was really good but property was too old and not clean
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 6, 2024
Hi O'zma,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

James

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was located near shopping and good food options.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 29, 2024
Hi James,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Gabriela

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and on top of things. I really appreciate them and their service.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 20, 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Liz, Winnipeg

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Torn up bed sheets on the beds. No house keeping. When we asked, oh you have to special request that! And then instead of pulling off the torn sheets, just covered them up again. Serious! Bathtub stained badly try bleach! Toilet paper so thi you cant pull it off the roll. Must be 5cents per roll. Disgusting
Stayed 4 nights in Feb 2024
Response from Brand Experience Team on Feb 13, 2024
Hi Liz, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Carlos

Travelled with family
Clean and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Great staff and property.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Bill

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Lonnie

Stayed 1 night in Jan 2024

2/10 Terrible

Abril

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Arnold

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

paul

Stayed 1 night in Jan 2024

8/10 Good

Armando

Liked: Property conditions & facilities
It was clean. But do charge an “early check-in” FEE! it was $10 dollars more. Didn’t know that, but besides that, it was great. Nice people!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 20, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Adem

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Noman, Concord

Travelled with family
For the price, it is good
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 20, 2024
Hi Norman, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

brenda

Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Pedro antonio

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
many cockroaches aucio they don't clean they gave me a certificate for a 50% discount on my next stay but I won't ever stay
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on Jan 16, 2024
Hi Pedro, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Kari

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Haro, Fresno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Safeire

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Your vending machines took my money. Which I need back tomorrow morning
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 16, 2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service
OK
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Carlos, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Aaron

Travelled with partner
room was dirty
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Feb 6, 2024
Hi Aaron, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 1 night in Dec 2023