Lobby sitting area

Reviews of Motel 6 Long Beach, CA - International City

2 out of 5
Motel 6 Long Beach, CA - International City
1121 E Pacific Coast Hwy, Long Beach, CA

Reviews

7.0

Good

Rating 10 - Excellent. 237 out of 798 reviews" "
Rating 8 - Good. 223 out of 798 reviews" "
Rating 6 - Okay. 143 out of 798 reviews" "
Rating 4 - Poor. 91 out of 798 reviews" "
Rating 2 - Terrible. 104 out of 798 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Serena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to a lot of locations
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Dear Guest,We are glad to hear that you found your room clean and comfortable and found our location convenient. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

10/10 Excellent

Maricela

Travelled with family
Liked: Staff & service
Ok place for a one night stay….
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 15, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet, clean and everything worked properly
Stayed 1 night in Feb 2024
Response from Sophia CSR on Mar 11, 2024
Dear Guest,Many thanks for the review with positive comments and ratings. We are glad to know that you liked our smooth check-in service and that you found our amenities to be perfect for your needs. We look forward to serving you again.

6/10 Okay

Brandy, Pingree

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I did get good sleep here. However our shower was not clean and we are pretty sure that their was a camera in the bathroom.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 28, 2024
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit. If you have any queries regarding this issue, please call up the property for further assistance.

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 4 nights in Feb 2024
Response from Sophia CSR on Feb 22, 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My longer stay was better than my first. Not that my first stay was bad. I enjoy having downtime here! 🔥🔥🔥
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 21, 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 Good

felecia, Boron

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The check in was easy, free parking on site. The restaurant right next store was amazing
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

6/10 Okay

Cliff

Stayed 1 night in Jan 2024
Response from Sophia CSR on Mar 21, 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a leak in the roof of the property in my room, but other than that, it was a pleasant stay.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 8, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

2/10 Terrible

Micah, Lakeside

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just tash. didn’t clean the rooms called the front to ask they said we are not the cleaning service.
Stayed 4 nights in Jan 2024
Response from Sophia CSR on Jan 30, 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

8/10 Good

Daniel, St Paul

Stayed 2 nights in Jan 2024
Response from Sophia CSR on Jan 24, 2024
Dear Guest,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service
Older property that could use updating. Room was clean with comfortable beds.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 22, 2024
Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

4/10 Poor

Denise

Disliked: Staff & service
I seen a roach in the microwave n spider webs in bathroom n dogs n cats all over the place. Like im in the pet hotel or pet-co inn
Response from Sophia CSR on Jan 16, 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. Your concerns about roaches and spiders have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better in the future.

10/10 Excellent

Lindsay

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and efficient check in. Clean room and food nearby.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 10, 2024
Dear Guest,A hearty thanks for your review. We sincerely appreciate your feedback and will always ensure that we keep delighting you with our facilities and services. Thank you for the wonderful 5-star review! We hope to hear more from you on your next visit.

10/10 Excellent

Carlisle

Stayed 5 nights in Jan 2024
Response from Customer Care Team on Jan 10, 2024
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Maria, El Paso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 9, 2024
Dear Guest,We appreciate the 4-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 Good

Seira

Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 30, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Paola

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on Dec 26, 2023
Dear Guest,We are truly grateful for your recent stay and for awarding us with a perfect 10-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.

10/10 Excellent

Seira

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 9, 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Customer Care Team on Dec 6, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from Sophia CSR on Nov 28, 2023
Dear Guest,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

8/10 Good

Erika

Stayed 2 nights in Nov 2023
Response from Sophia CSR on Nov 23, 2023
Dear Guest,Appreciate you for sharing the rating of your recent stay with us. Glad that you had a nice stay with us. However, our team goal is to give you an awesome stay. If you have any suggestions please share them with us. Hope to serve you better on your next visit.

8/10 Good

Marcos

Stayed 3 nights in Nov 2023
Response from Customer Care Team on Nov 22, 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

8/10 Good

Jesus

Stayed 1 night in Nov 2023
Response from Sophia CSR on Dec 10, 2023
Dear Guest,Thank you for awarding us a 4-star rating. We're delighted to learn that you had a positive experience with our service. If there are any particular areas you believe we could refine to earn that fifth star, please feel free to share. We're constantly seeking ways to elevate our services and ensure our guests have the best possible experience. We look forward to the chance to serve you again in the future.

6/10 Okay

Dr Allan

Liked: Cleanliness, property conditions & facilities
Clean room and appreciated the jacuzzi bath We requested a 1 hr late check out because I was delayed at a doctors appointment and the boy at the front desk said I would have to pay for another night. Made my wife wait outside. Never had a motel do this I thought it was poor customer appreciation.
Stayed 1 night in Nov 2023
Response from Sophia CSR on Nov 20, 2023
Dear Guest,Appreciate your response. Your feedback is very important for us to acknowledge and adjust these issues. I regret that these issues occurred during your stay with us. We have addressed your concerns and improvements are underway.

8/10 Good

Ekela

Travelled with partner
Rooms are clean and a little updated. Staff was friendly and helpful. No complaints.
Stayed 2 nights in Nov 2023
Response from Sophia CSR on Nov 9, 2023
Dear Guest,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

2/10 Terrible

Andrea

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sophia CSR on Nov 7, 2023
Hi Andrea,Appreciate you for choosing us for your recent stay. Since you have rated us below 5, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not in your case. We welcome all your honest comments, whether it is positive or negative to improve our services. Hope to serve you better in the future.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no issues with the stay
It was a normal stay. no issues used bed and shower. all okay. it is not a new hotel and that was apparent in some wear of the building.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Nov 2, 2023
Dear Guest,Thanks a million for posting such a fascinating note about our facilities and services. We are so inspired to see your great review post your stay. We promise to remain committed to our hard work to provide every guest with marvelous accommodations.

2/10 Terrible

Mikaylah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 2, 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 Poor

Brittany

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 27, 2023
Dear Guest,Appreciate you for choosing us for your recent stay. Since you rated us 5, we would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions and hope to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Guy

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 3 nights in Oct 2023
Response from Sophia CSR on Oct 27, 2023
Dear Guest,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.

10/10 Excellent

rodney

Travelled with family
Liked: Cleanliness, staff & service, room comfort
good deal for a nite
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 16, 2023
Dear Guest,Being awarded a 10-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

10/10 Excellent

joseph

Stayed 1 night in Oct 2023
Response from Customer Care Team on Nov 3, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Detra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 1 night in Sep 2023
Response from Sophia CSR on Oct 14, 2023
Dear Guest,Thank you for taking the time to share your feedback! We're glad to hear that you recognized the efforts of our team in providing you with a positive experience. Wishing you many more enjoyable stays with us in the future!

10/10 Excellent

Melanie, Phoenix

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room. Staff was nice. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 28, 2023
Dear Guest,Thank you for your kind comments and 5-star rating and review! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!

10/10 Excellent

Stacy

Stayed 1 night in Oct 2023
Response from Sophia CSR on Oct 11, 2023
Hi Stacy,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

10/10 Excellent

Kathleen

Travelled with family, Business traveller
Liked: Amenities
I had the best experience at this location . The staff was superb, caring, great listeners. The room was clean, excellent amenities! The maids were the best always greeted you with a smile. The rooms was clean, sheets sparkling white and fresh ! Love Motel 6!
Stayed 3 nights in Sep 2023
Response from Sophia CSR on Oct 4, 2023
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Theresa

Stayed 1 night in Sep 2023
Response from Customer Care Team on Oct 24, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 29, 2023
Hi Daniel,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and helpful. Rooms were nice and clean. Bathrooms a little outdated, but clean. Parking was horrible, I had my handicap mom with me and there wasnt any spots open.
Stayed 2 nights in Sep 2023
Response from Sophia CSR on Sep 20, 2023
Hi Melissa,We deeply appreciate your positive feedback regarding our courteous and accommodating staff, as well as the overall cleanliness and comfort of our rooms. Your concern about the dated bathrooms has been duly noted, and we are actively working on improvements in that regard. We apologize for the inconvenience you faced with parking, particularly given your special circumstances, and we will make every effort to ensure a more accessible and convenient parking experience for our valued guests in the future. Your feedback is invaluable to us, and we thank you for sharing your experience with us.

10/10 Excellent

scott

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 20, 2023
Hi Scott,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Nicole

Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 20, 2023
Hi Nicole,We are truly grateful for your recent stay and for awarding us with a perfect 10-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.

2/10 Terrible

Fernando

Liked: Cleanliness, staff & service
Stay away!
This is a hook#rs hotel stay away from here I can't sleep all night because the lady on the next room got a little party with several guys all night the hotel is average and the front desk guy is great but if you plan to sleep and rest avoid this place
Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 12, 2023
Hi Fernando,We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve the guest experience. We hope you'll return someday to see how we're improving.

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on Sep 6, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 Okay

Vincent

Stayed 1 night in Sep 2023
Response from Sophia CSR on Sep 23, 2023
Hi Vincent,Thank you for choosing to stay with us. We greatly appreciate your positive experience and the generous 3-star rating you have given us. Our primary aim is to ensure the complete satisfaction of our guests so we eagerly welcome any ideas or suggestions you may have for your future stays, as we are committed to continually improving our services. We look forward to the opportunity of serving you again during your next visit and providing you with an even better experience.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Aug 2023
Response from Sophia CSR on Sep 2, 2023
Hi Manuel,Earning a perfect 10-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Excellent

Andres

Stayed 2 nights in Aug 2023
Response from Sophia CSR on Sep 18, 2023
Hi Andres,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Arturo

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2023
Response from Sophia CSR on Aug 27, 2023
Hi Arturo,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

8/10 Good

Erlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Customer Care Team on Sep 8, 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Alfonso

Stayed 2 nights in Aug 2023
Response from Customer Care Team on Sep 12, 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team