Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Posted 4-Oct-2014
employee name Manny at the front desk not courteous call me some name. Rooms carpet is really old and worn out. It is noisy too you can hear the noise from the motorist outside. its also hard to go inside the parking u need to make a u turn.
Comment from Hotel Management
10-Oct-2014 by Robert Smit, Hotel Management
Thank you for sharing your thoughts on your recent stay at the Holiday Inn Long Beach Airport. We regret to hear about your disappointment with our hotel. We apologize that we fell short on your expectations. The feedback we receive from our valued guests, like you, enables us to target areas that needs improvement. With this being said, we are very excited to announce that our hotel will soon undergo major renovation including all guest rooms with new carpet and double pane sound proof window. We invite you to experience our new product in 2015. Sincerely, Robert Smit General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from long beach

Nice enough, could use some updating

Posted 12-Sep-2014
Hotel is fine to stay in. I enjoyed having the restaurant and lounge on top floor. It was so convenient. It definitely needs some updating, old carpets etc. would stay again.
Comment from Hotel Management
16-Sep-2014 by Robert Smit, Hotel Management
Thank you for taking time to write us a review. We gladly noted that the services and facilities of our hotel corresponded to your needs. Please be informed that our hotel will soon undergo major renovation. We invite you to experience our new product beginning mid 2015. We very much look forward to welcoming you back to our hotel. Sincerely, Robert Smit General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from cali

Overall good stay

Posted 6-Sep-2014
The only recommendations I would have is that there gym is not a gym it has two pieces of running equipment in dumb bells 20-50 lb that's it . That's very frustrating because when I travel I look for specifics if I book a room based off breakfast , and a gym facility that's what I expect but overall a good stay
Comment from Hotel Management
9-Sep-2014 by Robert Smit, Hotel Management
Thank you so much for taking the time to share your overall positive experience with your recent stay at the Holiday Inn Long Beach Airport We regret that your experience in our fitness center was not ideal. The feedback we receive from our valued guests, like you, enables us to improve our product and service. With this being said, we are happy to announce that our hotel will soon undergo major renovation later this year which includes a brand new fitness center with more equipment. We invite you to experience our new product beginning mid 2015. We look forward to have on your next visit to Long Beach. Sincerely, Robert Smit General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel would stay their again

Posted 2-Sep-2014
I really liked this hotel really quiet close to beaches, restaurants Ect. Only thing we hated was that the carpet felt wet and the bathroom was really small when you would close the door u would have to squeeze In to lock it
2 out of 5
by A verified traveller

Not a good hotel for family with kids.

Posted 2-Sep-2014
Shower was not working and the hotel should have breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Good choice

Posted 1-Sep-2014
Pros: Comfortable bed.
Cons: Curtains and air conditioning
Location: Location was ok.
The staff was very friendly, the room was clean. However, one of the window curtains was missing, and was uncomfortable in the morning with the sun in your face. Also the air conditioning was a bit loud.
Comment from Hotel Management
5-Sep-2014 by Robert Smit, Hotel Management
Your thoughtful, detailed, positive and encouraging comments are shared with our entire staff. I’m happy to see that you enjoyed your stay with us. I will be sure to follow up on the missing window curtains and take the necessary steps to fix the problem. Thank you so much for your kind words and we are looking forward seeing you in the near future. Sincerely, Robert Smit General Manager
1 out of 5
by A verified traveller

What, NO COFFEE? IT's ONLY 9:00am?

Posted 25-Aug-2014
Pros: Nothing
Cons: You would have tear it down and rebuild, then sell it to Motel6 just to get it in the same league as any other 1-star stay.
Location: Plenty to do, just do it before 7:30am if you would like a cup of coffee while your planning your day!
Arrived late Friday evening, actually early am and waited in the lobby for 30 minutes to get into our room because only 1 person was checking people in. We were 2nd in line behind a group foreigners who had NO CLUE what they were doing. 9am Saturday morning I went down to get a cup of coffee and maybe a danish or something. No danish to be found and I was told the coffee was put away at 7:30am. At this hotel they put everything away before people get up, so they don't have to give away as much. What a joke!
3 out of 5
by A verified traveller

Posted 24-Aug-2014
Location: Good location for airport travelers
1960 hotel that charged $30.00 in 1960 and now expects to get $160.00 a night after doing nothing to update for 40 years. Freeway noise is with you in the room.
Comment from Hotel Management
28-Aug-2014 by Robert Smit, Hotel Management
Thank you for sharing your thoughts on your recent stay at the Holiday Inn Long Beach Airport. We regret to hear about your disappointment with our hotel. We apologize that we fell short on your expectations. The feedback we receive from our valued guests, like you, enables us to target areas that needs improvement. With this being said, we are very excited to announce that our hotel will soon undergo major renovation beginning late 2014. We invite you to experience our new product on mid 2015. Sincerely, Robert Smit General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Nice hotel, nice pool, Good experience

Posted 17-Aug-2014
Good hotel for pretty good price, clean rooms and restrooms, nice pool, would recommend.
Comment from Hotel Management
20-Aug-2014 by Robert Smit, Hotel Management
Thank you for taking time to provide such detailed review of your recent stay with us. It’s great to know that you had great time and find price, room and amenities to your satisfaction. We will be looking forward to welcome you back soon. Sincerely, Robert Smit General Manager
5 out of 5
Recommended
for Families
by A verified traveller from NJ

Excellent hotel close to the Disneyland

Posted 12-Aug-2014
Pros: Outside Pool, close to the Disneyland, and Pent House viewing
Cons: Room is narrow
Location: Good location close to the airport and Disneyland
Good outside pool and We could arrive in Disneyland at 8am.
Comment from Hotel Management
14-Aug-2014 by Robert Smit, Hotel Management
Thank you for sharing your thoughts with the travel community. I'm glad to hear that our services and facilities corresponded to your expectations and find our location to your convenience. I will certainly share your kind words to our entire team. We hope to see you on your next trip to Long Beach. Sincerely, Robert Smit General Manager