Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice front desk staff , room issues LITTLE PRICEY

Posted 10-Nov-2014
Fund the staff was nice and informative. Room at a couple pieces of garbage around the bed, couple hairs in the tub, and the highway noise was little to much. FOR $140 A NIGHT - expect $140 night experience!!!!!!!
2 out of 5
by A verified traveller

Posted 4-Oct-2014
employee name Manny at the front desk not courteous call me some name. Rooms carpet is really old and worn out. It is noisy too you can hear the noise from the motorist outside. its also hard to go inside the parking u need to make a u turn.
Comment from Hotel Management
10-Oct-2014 by Robert Smit, Hotel Management
Thank you for sharing your thoughts on your recent stay at the Holiday Inn Long Beach Airport. We regret to hear about your disappointment with our hotel. We apologize that we fell short on your expectations. The feedback we receive from our valued guests, like you, enables us to target areas that needs improvement. With this being said, we are very excited to announce that our hotel will soon undergo major renovation including all guest rooms with new carpet and double pane sound proof window. We invite you to experience our new product in 2015. Sincerely, Robert Smit General Manager
3 out of 5
Recommended
for Everyone
by A verified travellerfrom long beach

Nice enough, could use some updating

Posted 12-Sep-2014
Hotel is fine to stay in. I enjoyed having the restaurant and lounge on top floor. It was so convenient. It definitely needs some updating, old carpets etc. would stay again.
Comment from Hotel Management
16-Sep-2014 by Robert Smit, Hotel Management
Thank you for taking time to write us a review. We gladly noted that the services and facilities of our hotel corresponded to your needs. Please be informed that our hotel will soon undergo major renovation. We invite you to experience our new product beginning mid 2015. We very much look forward to welcoming you back to our hotel. Sincerely, Robert Smit General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom cali

Overall good stay

Posted 6-Sep-2014
The only recommendations I would have is that there gym is not a gym it has two pieces of running equipment in dumb bells 20-50 lb that's it . That's very frustrating because when I travel I look for specifics if I book a room based off breakfast , and a gym facility that's what I expect but overall a good stay
Comment from Hotel Management
9-Sep-2014 by Robert Smit, Hotel Management
Thank you so much for taking the time to share your overall positive experience with your recent stay at the Holiday Inn Long Beach Airport We regret that your experience in our fitness center was not ideal. The feedback we receive from our valued guests, like you, enables us to improve our product and service. With this being said, we are happy to announce that our hotel will soon undergo major renovation later this year which includes a brand new fitness center with more equipment. We invite you to experience our new product beginning mid 2015. We look forward to have on your next visit to Long Beach. Sincerely, Robert Smit General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel would stay their again

Posted 2-Sep-2014
I really liked this hotel really quiet close to beaches, restaurants Ect. Only thing we hated was that the carpet felt wet and the bathroom was really small when you would close the door u would have to squeeze In to lock it
2 out of 5
by A verified traveller

Not a good hotel for family with kids.

Posted 2-Sep-2014
Shower was not working and the hotel should have breakfast.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Colorado

Good choice

Posted 1-Sep-2014
Pros: Comfortable bed.
Cons: Curtains and air conditioning
Location: Location was ok.
The staff was very friendly, the room was clean. However, one of the window curtains was missing, and was uncomfortable in the morning with the sun in your face. Also the air conditioning was a bit loud.
Comment from Hotel Management
5-Sep-2014 by Robert Smit, Hotel Management
Your thoughtful, detailed, positive and encouraging comments are shared with our entire staff. I’m happy to see that you enjoyed your stay with us. I will be sure to follow up on the missing window curtains and take the necessary steps to fix the problem. Thank you so much for your kind words and we are looking forward seeing you in the near future. Sincerely, Robert Smit General Manager
1 out of 5
by A verified traveller

What, NO COFFEE? IT's ONLY 9:00am?

Posted 25-Aug-2014
Pros: Nothing
Cons: You would have tear it down and rebuild, then sell it to Motel6 just to get it in the same league as any other 1-star stay.
Location: Plenty to do, just do it before 7:30am if you would like a cup of coffee while your planning your day!
Arrived late Friday evening, actually early am and waited in the lobby for 30 minutes to get into our room because only 1 person was checking people in. We were 2nd in line behind a group foreigners who had NO CLUE what they were doing. 9am Saturday morning I went down to get a cup of coffee and maybe a danish or something. No danish to be found and I was told the coffee was put away at 7:30am. At this hotel they put everything away before people get up, so they don't have to give away as much. What a joke!
3 out of 5
by A verified traveller

Posted 24-Aug-2014
Location: Good location for airport travelers
1960 hotel that charged $30.00 in 1960 and now expects to get $160.00 a night after doing nothing to update for 40 years. Freeway noise is with you in the room.
Comment from Hotel Management
28-Aug-2014 by Robert Smit, Hotel Management
Thank you for sharing your thoughts on your recent stay at the Holiday Inn Long Beach Airport. We regret to hear about your disappointment with our hotel. We apologize that we fell short on your expectations. The feedback we receive from our valued guests, like you, enables us to target areas that needs improvement. With this being said, we are very excited to announce that our hotel will soon undergo major renovation beginning late 2014. We invite you to experience our new product on mid 2015. Sincerely, Robert Smit General Manager
3 out of 5
Recommended
for Families
by Byronfrom Chicago

It is okay

Posted 21-Aug-2014 on Hotels.com
It is practical should you seek a place to spend the night. Staff could be a bit friendlier.
Comment from Hotel Management
1-Nov-2014 by Robert Smit, Hotel Management
Thank you for taking the time to provide valuable feedback about your experience at our hotel. Please be assured that we take your comments very much to heart and will provide further training to ensure that the next time you stay with us we will meet and exceed all of your expectations. Sincerely, Robert Smit General Manager