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Reviews of Avalon Hotel Beverly Hills, a Member of Design Hotels

4 out of 5
Avalon Hotel Beverly Hills, a Member of Design Hotels
9400 W Olympic Blvd, Beverly Hills, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1001 reviews" "
Rating 8 - Good. 315 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff location and room size all great! Will stay again! Thank you 🙏
Stayed 1 night in Feb 2024
Response from MW on Apr 15, 2024
Thank you! We look forward to your next visit!

10/10 Excellent

Liz

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024
Response from MW on Apr 12, 2024
Thank you for the five stars! Please visit again soon!

2/10 Terrible

Molly

Disliked: Amenities
This is horrible experience,dirty nasty I had change hotel right watt get refounf
Stayed 1 night in Apr 2024
Response from MW on Apr 8, 2024
We're very sorry you had such a negative impression.

10/10 Excellent

maud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding. Carlo at the front desk and Jose at the door were especially helpful and friendly.
Stayed 1 night in Apr 2024
Response from MW on Apr 6, 2024
We're thrilled you had a great stay... Thank you!

4/10 Poor

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from MW on Apr 2, 2024
We're very sorry if we didn't meet your expectations.

10/10 Excellent

Sabrina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property!
Stayed 2 nights in Mar 2024
Response from MW on Mar 20, 2024
Thank you for the five stars and thrilled you love the property!

10/10 Excellent

Sabrina

Stayed 3 nights in Mar 2024
Response from MW on Apr 8, 2024
Thank you for the 5 stars!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Retro vibe Hotel located in a residential area of Beverly Hills!! Safe, walkable area! I had a room in the main building which I’ve read is recommended. A comfortable room with a very comfy bed and wonderful TV (loved watching my fave Charlie’s Angels on that TV) cute bathroom, nice clean floor throughout. A small private balcony with a chair was really nice to have and it overlooks the adorable pool where Marilyn used to take photos 💟 room service was fast and tasted good. Free coffee to go in the morning in the restaurant, free bottled waters also a nice touch. Music played out by the pool to about ten or so. Not a problem for me as I’m up late. A very quiet sleep was had. I recommend getting a room with balcony overlooking the pool. Friendly Staff and quite private, felt like an apt. An easy walk up Beverly to shops and restaurants! A quick Uber to Century City Mall.
Stayed 3 nights in Feb 2024
Response from MW on Mar 8, 2024
Amazing thank you!

6/10 Okay

Nancy

Disliked: Cleanliness
Very noisy hotel, maid service could have been better
Stayed 3 nights in Feb 2024
Response from MW on Mar 25, 2024
We appreciate the feedback and are very sorry you had those issues. Thank you again for staying with us.

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tucked away in a quiet residential area—- very clean and friendly staff
Stayed 1 night in Feb 2024
Response from mw on Feb 21, 2024
Thank you for the nice review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Carlo at Front Desk was very accommodating w check in and informative
Stayed 1 night in Feb 2024
Response from MW on Feb 19, 2024
Carlo is terrific!

10/10 Excellent

DEBBIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are SO friendly - great location and fun pool scene vibe
Stayed 2 nights in Feb 2024
Response from MW on Feb 21, 2024
Thank you for the kind review!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great, enjoyed thoroughly!!! This was our second time there and the staff was amazing!!
Stayed 3 nights in Jan 2024
Response from MW on Jan 26, 2024
Amazing to have you!

10/10 Excellent

Jaime, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The original building is very charming with the courtyard pool. The staff is friendly and professional. They upgraded me to a larger room, that was extra comfortable.
Stayed 1 night in Jan 2024
Response from MW on Feb 1, 2024
Thank you for the 5 stars!

8/10 Good

Stephen

Stayed 3 nights in Jan 2024
Response from MW on Jan 10, 2024
Thanks for the stars!

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
Small hotel divided into three buildings, one across the street ( where we stayed). Older facility. Bedroom was nothing special. Shower was very good but water would spill all over the bathroom floor. Bathroom had no fan to clear out steam or bad odour. Not up to standard expected from a nice hotel. Staff was friendly and helpful. Not many amenities in hotel. Not much of an atmosphere. Valet parking fees were ridiculous. Bed was comfortable. All in all not sure I would recommend.

6/10 Okay

Joseph

Stayed 2 nights in Dec 2023
Response from MW on Feb 2, 2024
Thank you for choosing us and sharing your experience.

4/10 Poor

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
$28 / night wellness fee plus parking fee were ridiculous. We won’t return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from MW on Feb 1, 2024
Thank you for the 10 out of 10!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from MW on Dec 13, 2023
Thank you!

4/10 Poor

Deana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My husband and I stayed here because it was close to cedars Sinai. My only complaint is for 300.00 a night even the in room coffee is an extra charge. We even used our own bottled water to make the coffee. Lower star hotels offer $10in room coffee at no extra charge. They also have streaming channels but you have to log in to your account. Just crazy for what you pay a night.
Stayed 1 night in Dec 2023

10/10 Excellent

Ernesto

Stayed 2 nights in Nov 2023
Response from mw on Dec 13, 2023
Thank you!

10/10 Excellent

Daniel

Stayed 3 nights in Nov 2023
Response from Hudith Castro on Dec 3, 2023
Thank you for your review. We are happy to hear that your stay experience was positive!

10/10 Excellent

Susan

Stayed 2 nights in Nov 2023
Response from Hudith Castro on Dec 3, 2023
Thank you for your review. We are happy to hear that your stay experience was positive!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Job Well Done Avalon Hotel Staff
We were impressed by the property and particularly impressed by the hospitality offered by every staff member we encountered.
Stayed 1 night in Nov 2023
Response from mw on Nov 13, 2023
Amazing, we're so happy you had a great stay and the staff treated you right!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hudith Castro on Dec 3, 2023
Thank you for your review. We are happy to hear that your stay experience was positive!

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room could have been cleaner
Stayed 2 nights in Oct 2023
Response from Hudith Castro on Dec 3, 2023
Thank you for your review. We look forward to a second opportunity to provide you with an enhanced experience!

10/10 Excellent

Maureen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from mw on Nov 13, 2023
We're thrilled you had a great stay! Please visit again soon.

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall good. Liked the gym, restaurant good with very good service. Room decent but soundproofing especially for interior of hotel was lacking and combined with weekend noise around pool which was sometimes quite loud it diminished enjoyment.
Stayed 4 nights in Oct 2023
Response from MW on Oct 14, 2023
Thank you for staying with us.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023
Response from MW on Sep 21, 2023
Thank you for the five stars. We hope you will visit again soon!

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay.
Stayed 2 nights in Aug 2023
Response from MW on Sep 12, 2023
Thank you for the 5 stars.

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a unique property because it's so small. The design and history of the property make it very special.
Stayed 1 night in Aug 2023
Response from mw on Sep 3, 2023
Thank you for the five stars!

10/10 Excellent

Rodrigo

Stayed 1 night in Aug 2023
Response from MW on Sep 21, 2023
Thank you for the five stars. We hope you will visit again soon!

8/10 Good

Leonard

Stayed 4 nights in Aug 2023
Response from MW on Sep 21, 2023
Thank you for the 4 stars. We hope you will visit again soon!

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat overpriced for location. Property is split by an alley which should be disclosed. Nice people working there!
Stayed 2 nights in Aug 2023
Response from mw on Aug 25, 2023
Thank you for staying with us. On all booking sites, it's explained the hotel is located in three buildings, divided by the room type. (The deluxe king, jr. suites, and one bedroom suites guarantee you're in the main building!) We hope you will visit us again soon!.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 days in a row at The Avalon. Great hotel and awesome very polite staff. Restaraunt around the pool is a nice place to work at lunch or swim between drinks. Large & clean room. Highly recommend. Walk to BH shopping
Stayed 8 nights in Aug 2023
Response from MW on Aug 22, 2023
Thank you for the nice review. It was a pleasure having you stay with us and hope you return soon!

8/10 Good

William

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Spent 5 nights there. Nice enough. No available ice machine and the fridge couldn’t keep up even on high. Some staff were so on it to bring ice and some were terrible. Called 3 times. Nice work desk but no other chairs or tables than that.
Stayed 5 nights in Aug 2023
Response from mw on Aug 13, 2023
We are always available to bring buckets of ice to your room if your order through our TV app or by calling our front desk. I'm sorry if there was any delay. Thank you for staying with us!

10/10 Excellent

Valerie

Stayed 3 nights in Jul 2023
Response from MW on Aug 23, 2023
Thank you for the five stars!

6/10 Okay

Dennis, LOS ANGELES

Business traveller
Disliked: Property conditions & facilities
property needs a makeover. it's dated and a bit run down
Response from mw on Aug 22, 2023
We're always updating.

6/10 Okay

Dennis, LOS ANGELES

Business traveller
Liked: Staff & service
the room seemed run down. the telephone and the tv didn't work. valet was missing at one point, and I had to wait quite a while. not worth the price at all.
Stayed 1 night in Jul 2023
Response from MW on Jul 26, 2023
I'm very sorry you had this experience. Upon inspection the TV and telephone do work so I wish I knew when you were here. Thank you for staying with us.

6/10 Okay

Tressa

Travelled with family
Liked: Cleanliness, staff & service, amenities
It reminded me of a modern 70s retro hotel which I loved! The only down side was having to walk the an ally to get to the other building where our room was. Staff was excellent. Room service great. Very close to a grocery store which was great.
Stayed 1 night in Jul 2023
Response from Mw on Jul 25, 2023
Glad you enjoyed the staff and service. Hope to see you back again soon!

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and restaurant is great!
Stayed 3 nights in Jul 2023
Response from Mw on Jul 25, 2023
Thank you, so glad you had a great stay

8/10 Good

shari

Stayed 2 nights in Jul 2023
Response from MW on Aug 1, 2023
Thank you for staying with us!

10/10 Excellent

Abigail

Stayed 2 nights in Jun 2023
Response from MW on Jul 12, 2023
Nice thank you!

10/10 Excellent

Jeffrey, Chappaqua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty restaurant centered around the pool area, and old Hollywood/Beverly Hills vibe throughout. Hidden gem with easy access to everything, and one of the most attentive staff I've ever encountered
Stayed 3 nights in Jun 2023
Response from MW on Jun 21, 2023
Amazing review, thank you! Come back soon!

8/10 Good

Michael

Stayed 1 night in Jun 2023
Response from MW on Jun 18, 2023
Thank you for staying with us, Micheal. Hope we'll be able to make your next stay will be even better.

10/10 Excellent

Shilong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2023
Response from Mw on Jun 6, 2023
Thank you for the 5-stars. We’re thrilled you had a nice stay and hope to see you back soon!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The Avalon Hotel is a delightful boutique hotel option for Beverly Hills. The hotel is oriented around its poolside restaurant/cafe, Viviane, which has a very charming Mid-Century Modern vibe. The room furnishings are classy and comfortable, the staff is extremely charming and helpful, and the price is very reasonable for the area. Would recommend!
Stayed 3 nights in May 2023
Response from MW on May 26, 2023
Thanks for the high praise! Please visit us again soon!

8/10 Good

Charles

Stayed 3 nights in Feb 2023
Response from MW on May 4, 2023
Thank you, Charles

10/10 Excellent

Jessica

Stayed 1 night in Apr 2023
Response from MW on May 4, 2023
Thank you, Jessica!