Greatly exceeded all expectations! We were not expecting much from this place as the reviews on Expedia weren't great, but we wanted to save some money. When we turned up the lobby didn't look great, which lowered our expectations more, although the person at reception was very friendly and helpful. Once we got into our room we were pleasantly surprised; the bed was huge and really comfy, we had everything we needed including a microwave and fridge. We only became more impressed the next morning, with the breakfast included with the room price; you helped yourself to it, and there was so much choice and the food was all amazing. I do not understand the bad reviews about the cleanliness and the staff at all; all of the staff continued to be friendly and helpful throughout the week we stayed there, and the sheets and towels were always kept clean. We will 100% come back here again next time we visit New York.