Note fondée sur 970 évaluations vérifiées
4,8 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
Avis Expedia vérifiés
par un voyageur vérifié
Publié le 20 mars 2024
À refaire
Commentaires de Gestion de l’hôtel
25 mars 2024 par Norberto, Gestion de l’hôtel
Dear Jacques,I hope you doing well!Thank you for have chosen to stay at The Resident Kensington hotel.I'm pleased to know that you would like to visit our hotel back in the future. Thank you for your positive review.I wish you have a nice day.Warm regards,NorbertoNight manager
par un voyageur vérifié
Publié le 6 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Gurpreet - Duty Manager, Gestion de l’hôtel
Dear Gaelle, Thank you for taking the time to rate your stay with us. We are pleased to see that you had an overall great stay with us. We welcome all feedback from guest, Please let us know if there were any improvements to be made, our reception team are available 24/7. We hope to have the chance to welcome you back some time in the future.
par un voyageur vérifié
Publié le 13 oct. 2023 sur Ebookers
Well situated. Friendly and helpful staff. Comfortable beds. Kitchenette in the room so we were able to eat in a few evenings. Will definitely return here
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Daniel - Duty Manager, Gestion de l’hôtel
Dear Annette,We want to express our heartfelt gratitude for taking the time to leave such a positive review of your recent stay with us. Your feedback is truly appreciated, and we are thrilled to learn about your enjoyable experience.We're looking forward to your return, and we can't wait to welcome you back!Kind Regards,Daniel - Duty Manager
par un voyageur vérifié
Publié le 11 sept. 2023
Perfect stay. Clean, close to the Tube and still in « central London » so only 20 mins to get everywhere we wanted to visit. Would absolutely book again if I’m ever going back to London !
Commentaires de Gestion de l’hôtel
11 sept. 2023 par Abdul Haq - Night Duty Manager, Gestion de l’hôtel
Dear Vicky,Thank you for leaving a 5/5 rating review. We are happy to hear that you had a lovely stay with us and enjoyed our services. Also we are glad that you enjoyed the location of the hotel, being close to earls court station and with easy access to all parts of city. Thank you again for taking the time to leave us a review of your stay with us and we hope to see you again some time in the future.
par un voyageur vérifié
Publié le 24 mai 2023
Chambre trop petite pour deux personnes mais le reste top
Commentaires de Gestion de l’hôtel
24 mai 2023 par Daniel - Duty Manager, Gestion de l’hôtel
Dear Soukayna,Thank you for taking the time to write a review.We understand that some of our room categories may be less spacious for guests. We strongly recommend King/Superior/Deluxe rooms for more space. Should you require assistance before making another reservation please do not hesitate to contact our team for the best advices, more information about room types. We hope to be able to welcome you back very soon!Kind Regards,Daniel - Duty Manager
par un voyageur vérifié
Publié le 2 nov. 2022
Déception par rapport à la chambre et le personnel
Commentaires de Gestion de l’hôtel
3 nov. 2022 par EJ, Gestion de l’hôtel
Dear Eve,Thank you for the feedback following your stay.I am glad to see that you overall enjoyed your stay. It was a pleasure to host you on this occasion. A big well done the whole team!We hope to see you again!Kind regards,Edgardo CruzReception Manager
par un voyageur vérifié
Publié le 14 oct. 2022
Top
Commentaires de Gestion de l’hôtel
14 oct. 2022 par The Resident Kensington Team, Gestion de l’hôtel
Dear Soukayna, Thank you for your reviewWe look forward to welcoming for another memorable stayKind regards
par un voyageur vérifié
Publié le 10 juill. 2022
Je recommande cet établissement!
Commentaires de Gestion de l’hôtel
14 juill. 2022 par EJ, Gestion de l’hôtel
Dear Nathalie,
Thank you for the perfect 5 feedback following your stay.
I am glad to see that you overall enjoyed your stay. It was a pleasure to host you on this occasion. A big well done to the whole team! :)
We hope to see you again!
Kind regards,
Edgardo Cruz
Reception Manager
par un voyageur vérifié
Good hotel
Publié le 31 janv. 2022 sur HotelsGood location, pleasant staff. Don’t book a small room, really too small…
Commentaires de Gestion de l’hôtel
1 févr. 2022 par Maria Sulka, Gestion de l’hôtel
Dear Caroline,
Thank you for your review following your stay with us.
I am pleased to see that you enjoyed the location of the hotel, a beautiful residential area with easy access to central London.
Thank you for the recognition of the team. It is a great motivation for them to see that they are contributing in making our guests' stay memorable. I hope you enjoyed the Superior room the team upgraded you to and that it suited your needs better.
Looking forward to welcoming you back soon.
Kind Regards
Maria Sulka
Hotel Manager
par un voyageur vérifié
Bon plan
Publié le 28 févr. 2020 sur HotelsHôtel discret, idéal pour découvrir Londres.
Commentaires de Gestion de l’hôtel
18 mars 2020 par EJ, Gestion de l’hôtel
Hi Cedric,
Thank you for the review.
We are glad that you enjoyed your stay and we look forward to welcome you back in the near future.
Kind regards,
Ejay Cruz
