Premium bedding, in-room safe, individually decorated

Reviews of The Bloomsbury

4.5 out of 5
The Bloomsbury
16-22 Great Russell Street, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 1004 reviews" "
Rating 8 - Good. 222 out of 1004 reviews" "
Rating 6 - Okay. 50 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 6 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great vibe! Staff was awesome
Stayed 3 nights in Mar 2024

8/10 Good

Ian, Maidenhead

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Bloomsbury Hotel is a historic building in a great location. The Dalloway Terrace offers decent food and The Corral Room is a beautiful bar with a good selection of beverages. The staff are friendly and attentive. The commissioned poetry and poet portraits are a nice touch to celebrate its literary connections. Please could the hotel stock more low alcohol or alcohol free beverages (ales, lagers and wines). There was a strange plumbing noise on the third floor that slightly marred my enjoyment of the room. That said, I did have a lovely stay. Thank you.
Stayed 2 nights in Mar 2024

10/10 Excellent

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey but beautiful.
Stayed 6 nights in Feb 2024
Response from MartaD on Mar 25, 2024
Dear Elisa, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Anticipated your needs. Very friendly.
Stayed 3 nights in Feb 2024
Response from MartaD on Mar 25, 2024
Dear John, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel and staff. It’s like a smaller version of The Ned. Our new favourite.
Stayed 1 night in Feb 2024
Response from MartaD on Mar 25, 2024
Dear Eddie, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PLACE IS UNBELIEVABLE! Had the most amazing stay .. Concierge and front desk are top of the line in service and smiles. Cannot say enough about this hotel.. I will stay here every time I visit London!
Response from MartaD on Mar 25, 2024
Dear Kimberly, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly ambience. All the staff were super friendly and helpful. The food was excellent, the room had lots of nice little touches. The doorman made us feel like he was welcoming friends each time. We will always stay here on our visits to London in the future.
Stayed 1 night in Feb 2024
Response from MartaD on Mar 25, 2024
Dear Alison, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

David, Barrhead

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a few years since I stayed at the Bloomsbury and it has had a refurbishment in the interim. Really impressed with the facilities and friendliness of the staff.
Stayed 1 night in Feb 2024
Response from MartaD on Mar 25, 2024
Dear David, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

nicole

Stayed 1 night in Feb 2024
Response from MartaD on Mar 25, 2024
Dear Nicole, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing service!
Stayed 2 nights in Jan 2024
Response from MartaD on Feb 7, 2024
Dear Cheryl, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Craig

Stayed 1 night in Jan 2024
Response from MartaD on Mar 25, 2024
Dear Craig, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, friendly and knowledgable staff. Clean and relaxing atmosphere
Stayed 1 night in Jan 2024
Response from MartaD on Feb 7, 2024
Dear Mark, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location, lovely staff, would highly recommend
Stayed 2 nights in Jan 2024
Response from MartaD on Jan 24, 2024
Dear Jennifer,Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Anna, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this place. The service was excellent. We had daily room service twice a day. The location was amazing. It was so cozy I loved the fireplace in the hall area. I would definitely go back.
Stayed 5 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Maria, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

8/10 Good

Jett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Bloomsbury for Christmas. I felt well taken care of most of the trip. Had an unfortunate encounter with staff in the jazz bar, and would recommend avoiding that area if you are a single female. Otherwise, a lovely stay and would come back.
Stayed 7 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Jett, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

manojkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Manojkumar, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

xiaoming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location and quaint property. It was close enough to be very convenient to the underground and shopping such as Oxford Street, but removed enough not to feel the chaos of the last minute Christmas shoppers. The staff was great, cocktails fabulous and our room was so very comfortable. I would stay here again if I returned to London.
Stayed 8 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Xiaoming, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from MartaD on Jan 16, 2024
Dear Ronald, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How come this hotel is a 4* star hotel? It is hard 5*. The staff are so nuce and friendly, very attentive and caring. They make the whole experience even better! Peter, Yijigo and Estelita were wery friendly, polite and had such a posifive attitude! I also had breakfast at the hotel and enjoyed it very much. The room was clean and nice. The location is perfect and close to everything. I loved everything about the hotel and definitely will be back!
Stayed 3 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Tatyana, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Londons best hotel hands down!
The greatest stay in London, I’ve ever had! This is truly 5 star luxury. I drove down for a Christmas weekend by myself. The location was conveniently next to an underground parking. About a 7 minute walk. The reception was outstanding-from greetings, taking bags up, to quick check in. The King room was the most beautiful stay I’ve even been in throughout London. Every detail matters- from the luxurious bedding, to the fully stocked mini bar full of unique goodies. The turn down service was unexpected. I enjoyed a drink at the coral room which is stunning to just sit in and view. I had room service from breakfast lunch and dinner! I highly recommend the Gormet cheeseburger or crab linguini! Delectable! Overall this was the most enchanting gem of luxury in the historical literary Bloomsbury district, worth every penny, central to Tottenham court circle line, 20 minutes or less walking distance to Soho, Regent St. Piccadilly, Bond street and Covenant Garden! Don’t stay anywhere else!
Stayed 1 night in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Ashley, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Christopher

Business traveller
Stayed 1 night in Oct 2023
Response from MartaD on Jan 15, 2024
Dear Christopher, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff
Beautiful hotel, in a great spot in London! Quick walk from train & convenient to shopping & restaurants. Staff were all wonderful and rooms were perfect. Most comfortable bed we’ve had in our last 5 weeks of travelling around UK.
Stayed 1 night in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Kristie, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

michael, del mar

Stayed 4 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Michael, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

michael, del mar

Stayed 6 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Michael, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Karilyn

Stayed 3 nights in Dec 2023
Response from MartaD on Jan 15, 2024
Dear Karilyn, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Response from MartaD on Mar 25, 2024
Dear Fiona, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Pamela Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bloomsbury was a great hotel, I appreciated that we were able to check in early, they were very accommodating. The attention to detail was lovely, the staff were very friendly and helpful. Location made it very easy to get to everything I needed in London. Highly recommend and will absolutely stay again!!
Stayed 5 nights in Nov 2023
Response from MartaD on Jan 15, 2024
Dear Pamela Robyn, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Cyrus, West Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff WA great and very clean
Stayed 3 nights in Nov 2023
Response from MartaD on Jan 15, 2024
Dear Cyrus, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Ann

Stayed 8 nights in Nov 2023
Response from MartaD on Jan 15, 2024
Dear Ann, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from MartaD on Jan 15, 2024
Dear John, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MartaD on Jan 15, 2024
Dear Marie, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

8/10 Good

Robin

Travelled with partner
Liked: Staff & service
A nice hotel that needs to be updated. Some of the USB drives did not work in my room. The gym is outdated and need to be set a cooler temperature.
Stayed 2 nights in Nov 2023
Response from MartaD on Jan 15, 2024
Dear Robin, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We throughly enjoyed our stay at this hotel. I did leave a note prior to coming that it was my birthday some acknowledgement of that would have been nice but outside of that a lovely hotel.
Stayed 3 nights in Oct 2023
Response from Your stay on Nov 11, 2023
Dear Norman, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Becky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel to be great for the price. The room was decently sized, much bigger than others we’d seen available in London, and very clean and had all the amentities you’d need. We especially loved the jazz bar that was a great night cap for the evenings.
Stayed 5 nights in Oct 2023
Response from Your stay on Nov 11, 2023
Dear Becky, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful but it was the staff that made the experience exceptional. A truly memorable and wonderful four days from the moment I arrived to when I left.
Stayed 4 nights in Oct 2023
Response from Sidney Whybrow on Nov 1, 2023
Thank you very much for taking the time to write such a lovely review following your stay at The Bloomsbury.We are delighted to learn that you had a wonderful experience and that the staff played such a big part of it. We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay!
Stayed 3 nights in Oct 2023
Response from Sidney Whybrow on Nov 1, 2023
Dear Alex, Thank you very much for taking the time to write such a lovely review following your stay at The Bloomsbury.We are delighted to learn that you had a wonderful experience and that the staff played such a big part of it. We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Your stay on Nov 11, 2023
Dear Mark, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in a perfect location
5Star Hotel from service to food to atmosphere!
Stayed 4 nights in Oct 2023
Response from Your stay on Oct 20, 2023
Dear Renee, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Rafeena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel including the restaurant and bar were all wonderful, friendly and helpful. The hotel is gorgeous and very clean and spacious. The location is ideal as it's walking distance from Piccadilly, Leicester and more. Would definitely stay here again!
Stayed 7 nights in Sep 2023
Response from Your stay on Oct 20, 2023
Dear Rafeena, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Wesley

Stayed 3 nights in Oct 2023
Response from Your stay on Oct 20, 2023
Dear Wesley, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Martin

Stayed 2 nights in Oct 2023
Response from Your stay on Nov 11, 2023
Dear Martin, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Sidney Whybrow on Oct 7, 2023
Dear Kristian, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members went above and beyond to ensure that my stay was confortable and enjoyable. The products provided in the rooms (bathroom amenity and complimentary snacks) were exceptional (malin goetz and border cookies).
Response from Sidney Whybrow on Oct 7, 2023
Dear Ray, Thank you very much for taking the time to evaluate our property through the online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is very centrally located, maybe too central. You are steps away from the Elizabeth metro line, but the alleys around the hotel have sometimes loud, drunk or druggie types hanging around. The staff is eager to go the extra mile which is great, however their communication between shifts could improve a lot. Also the hotel walls are THIN. We stayed for overall 5 nights, and after the first, asked for a new room because a shirtless man was smashing bottles with his shoe outside our window at night for an extended period of time. The morning staffed assured us they'd find a new room, but when we returned after dinner, the staff working claimed they had no idea a room change was asked for. The next morning we asked for a new room again. Luckily they called us within several hours saying they found a room on the interior of the building for us. The new room was MUCH quieter thankfully. However when we took a shower in the new room, water began leaking from the ceiling within 5 minutes. Not a little amount of water either, like a leaky faucet. Closer inspection showed water damage all across the bathroom ceiling, gross. We ask AGAIN the next morning for a new room, but again the evening staff had no idea a room change was requested. So we stayed in the room with a burst water pipe the remaining nights.. They gave us champagne and a free breakfast as consolation, but these are really just bandaids for a very expensive and supposedly high end hotel.
Stayed 5 nights in Sep 2023
Response from Sidney Whybrow on Oct 7, 2023
Dear guest, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

8/10 Good

mark

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fix elevators please
Stayed 4 nights in Sep 2023
Response from Sidney Whybrow on Oct 7, 2023
Dear Mark, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

10/10 Excellent

Jane

Stayed 3 nights in Sep 2023
Response from Your stay on Oct 20, 2023
Dear Jane, Thank you very much for taking the time to evaluate our property through our online questionnaire. We are delighted to learn that you had a good experience with us, I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon. Kind regards, Marta De Santis, Guest Relations Manager

8/10 Good

Laurie-Ann, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very pretty property and well maintained...rooms are very small for the price....staff are friendly and try to be helpful....I had requested chocolate covered strawberries for arrival for my mom's birthday and they were never provided even after reminding them 2x after arriving...and then finally removed from final bill when never received...also filled out food allergies and this was never forwarded to kitchen or bar staff...kinda pointless to fill out preferences if they don't actually use....otherwise was a nice stay...
Stayed 4 nights in Sep 2023
Response from Sidney Whybrow on Sep 22, 2023
Dear Laurie-Ann, Thank you very much for taking the time to write such a lovely review following your stay at The Bloomsbury.We are delighted to learn that you had a wonderful experience.I will make sure to pass on your feedback to our higher management team for further evaluation and improvements. We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, all staff friendly and couldn’t do enough for you
Stayed 3 nights in Sep 2023
Response from Sidney Whybrow on Sep 22, 2023
Dear Rebecca, Thank you very much for taking the time to write such a lovely review following your stay at The Bloomsbury.We are delighted to learn that you had a wonderful experience.We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but class
Our one year wedding anniversary stay at The Bloomsbury was incredible. Cannot fault the hotel one bit. Staff, service, room, food, everything about this hotel oozes with 5 star class. We ate at the Dalloway Terrace and it was fantastic. Highly recommend this hotel and restaurant. Room service was top notch as well. A special mention for Nayeema also, at the front desk who was exceptional when taking care of us during our stay.
Stayed 1 night in Jul 2023
Response from Sidney Whybrow on Sep 22, 2023
Dear Elizabeth, Thank you very much for taking the time to write such a lovely review following your stay at The Bloomsbury.We are delighted to learn that you had a wonderful experience.We are looking forward to welcoming you back soon.Kind regards,Sidney WhybrowGuest Relations ManagerThe Bloomsbury Hotel