We arrived late. Struggled carrying heavy luggage, feeling very unwell after travelling. The gentleman at the desk helped carry the heavy bags all the way to where we were staying! It was so appreciated! Prepare for lots of tiny stairs. Building is lovely, housekeeping staff was always so pleasant. Room was very small but clean and so grateful for the kettle being clean and excellent working order! FD gave us some spoons for soups and such.there’s coffee/tea in the rooms- stir sticks or spoons would be good. Beds were a 3.5/5, little sloped. Pillows were a -1/5 for me. I love fluffy-these we’re rock hard and flattened. Didn’t ask for replacements tho. AC was good and not loud. Super close to foods and convenience stores. And train station was a block away. Wifi randomly kicked you off and asked for the password a lot, but easy to re-enter. A good stay none the less :)