32-inch flat-screen TV with satellite channels, TV

Reviews of Rafayel on the Left Bank

5 out of 5
Rafayel on the Left Bank
34 Lombard Rd, Battersea, London, England

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 672 reviews" "
Rating 8 - Good. 216 out of 672 reviews" "
Rating 6 - Okay. 100 out of 672 reviews" "
Rating 4 - Poor. 57 out of 672 reviews" "
Rating 2 - Terrible. 62 out of 672 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shaun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is nothing like it’s advertised, those photos are much older. The place is dated, the linen is cheap & nasty. They advertise it as a 5 star hotel, they must be self appointed. If you’re looking to spend in the £200 a night I would say there are way better options out there.
Stayed 1 night in Feb 2024

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, especially in the suite. The hot tub was amazing!
Stayed 1 night in Jan 2024

6/10 Okay

Gabriella

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Steven

Travelled with group
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Omarh

Liked: Cleanliness
Overall it was ok. It has been a few years since I last stayed here. I didn’t get the same feeling, the room I was in needs a little attention I.e tile in bathroom feels loose and carpet areas tattered behind the wardrobe and bar doors. I was also asked to pay a refundable deposit when I arrived, I know this is protocol with hotels but I am usually informed before arrival, this was not the case. Other than that it was ok but I doubt I will be returning again.
Stayed 1 night in Nov 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Lovely hotel by the river. Very friendly staff. Room was good with everything you need and in the bathroom, very good shower!
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2023

10/10 Excellent

Micael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Oct 2023

10/10 Excellent

Pauline

Stayed 1 night in Oct 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Good parking
Stayed 1 night in Oct 2023

8/10 Good

Tejal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff.
Stayed 1 night in Sep 2023

4/10 Poor

Jacqueline

Stayed 1 night in Aug 2023

10/10 Excellent

Oweni

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice views, quite, great restaurant service and food.
Stayed 2 nights in Aug 2023

6/10 Okay

Pit ho

Stayed 2 nights in Aug 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of room great Very good location on riverbank Lovely lady on reception very helpful and kind
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff was pretty friendly, breakfast is worth more than the price, but the sense of smoking smell from former user can be sensed.
Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is such a lovely hotel, room was amazing . Great location with parking too
Stayed 1 night in Jul 2023

10/10 Excellent

CARL

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and a good price
Stayed 1 night in Apr 2023

6/10 Okay

Robert

Travelled with partner
Bathroom air conditucodnt be turned off so kept us awake even with door closed and earplugs Propert 3 star at best and poor from access to local transportation
Stayed 1 night in Jul 2023

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great - food alright
The hotel is a 5 star location and the staff are exemplary and the room splendid. Whilst we only had drinks and breakfast at the Banyan on the Thames restaurant - this felt much more 3-4 star than 5
Stayed 2 nights in Jul 2023

10/10 Excellent

Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice property in Battersea area with Thames River promenade. The rooms are spacious and well appointed. Rooms are well maintained and clean. The stay was lovely. So if Battersea is the area you want to stay in, there is no better Hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lyndsay

Stayed 1 night in Jul 2023

4/10 Poor

caroline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible do not go!
We arrived at 6.30 pm expecting to shower before going out, however the room ws so cold we could not do that. The only way to contol the air con was from the reception desk, as the telephone in the room did not work we had to go downstairs to do this. We did not have time to wait for the air con to alter the temp so had to go out to dinner unchanged. When we arrived back the room temp was fine but it quickly dropped and we were cold all night. Again no hope of a shower inthe morning. Could not possibly return and although we were given a £50 reimbursment it was not enough for a thoughly terrible experience.
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I work away from home a lot! One thing I will say is I never heard another person not one door slam nothing! Quietest hotel I’ve ever stayed in. However despite being very nice the bathroom was starting to look a little bit tired. Breakfast let it down really, the yogurts were warm and the sausages cool! And someone took my plate the second I put my fork down, wasn’t actually finished but too polite to say anything! All that said, I would stay here again due to the peaceful nights sleep.
Stayed 1 night in Jun 2023

10/10 Excellent

Paul and Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just so nice extra large bedroom and bathroom
Stayed 3 nights in May 2023

8/10 Good

Contessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a great location on the pier for walking and relaxing. The room very clean although one day was missed it was corrected I was there a week I was charged for breakfast even though the room was over $300 a night would be a con and the property seems to serve as a dual apartment building. Staff and restaurant wonderful! I just don’t think the property is worth the cost. You are able to walk to nearly everything and it was very close to Tooting and Balham.
Stayed 7 nights in Apr 2023

2/10 Terrible

Adam

Stayed 1 night in May 2023

8/10 Good

vincent

Travelled with partner
Disliked: Property conditions & facilities
Location
Stayed 3 nights in May 2023

8/10 Good

Savneet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for quiet stay
Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bens 40th.
Easy parking. Great service.
Stayed 1 night in May 2023

10/10 Excellent

Kayson

Stayed 1 night in Apr 2023

8/10 Good

Martina

Stayed 3 nights in Apr 2023

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Hotel was nice, not ideal location if wanting to explore London as a tourist. Only stayed one night and just used hotel as somewhere to sleep so did not make use of facilities like spa or hotel food. Overall had good experience, only problem was some minor issues in room like not all tv channels working and was not able to turn down room temperature with electric monitor which made for a slightly uncomfortable nights sleep.
Stayed 1 night in Apr 2023

6/10 Okay

Kris

Liked: Cleanliness, staff & service
Not too bad, would not stay again
Weekend stay, bed comfortable, hotel view very nice. Couple of plugs in the wall did not work, no instructions with how to work the touch pad and touch pad next to bed did not work at all. Check out on site 10:30, check out in hotel states 11am, asked me to confirm payment details were correct at check in however not my card, explained this is the companies card through which i paid (Experian) so odd, but fair. Overall not too bad however for the price paid i would've expected a little more care and attention to detail, would like everything in working order. Cold room as heating did not work. Not too bad for a couple of nights, for price paid I would not recommend or choose again.
Stayed 2 nights in Apr 2023

6/10 Okay

Tanisha

Travelled with partner
Rooms were spacious but some stuff were broken
Stayed 1 night in Apr 2023

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and will definitely come again if there is another good offer for nhs nurses.
Stayed 1 night in Mar 2023

6/10 Okay

Priya

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Trying to get a taxi was not easy from here and because you're quite a walk away from any stations it did make getting around a little difficult. Hotel itself was nice enough, carpet in the room was not that clean though and the staff were slightly iffy
Stayed 1 night in Mar 2023

10/10 Excellent

Lyubomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

pinar

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Jane

Stayed 1 night in Dec 2022

2/10 Terrible

Altan

Stayed 1 night in Dec 2022