Ratings based on 2,339 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

zentrale Lage

Posted 15-Dec-2014
Pros: Lage
Cons: Zimmerqualität
Location: Direkt am Londoneye und Westminsterbridge
ideal gelegen für einen Wochendtrip leider waren die Fenster nicht zu öffnen und die Klimaanlage zu laut
4 out of 5
Recommended
for Everyone
by A verified traveller

Location and comfort

Posted 15-Dec-2014
Pros: Location and comfort
Cons: Restaurant/ dining area too small. Queuing at peak times for breakfast. That said the breakfast and staff were excellent.
Easy to park- offsite but next door. Quick and easy checkin, pleasant staff,no fuss and efficient. Always there to give tips and advice about the area. Rooms excellent. Italian restaurant serves very good food.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Dec-2014
Great time. Great location to London Eye. The staff are friendly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Cheshire

Great hotel

Posted 9-Dec-2014
Great hotel. Great location. This is our second stay and we will definitely stay again. Minor complaint was that the water on Sunday morning was warm not hot. Everything else was perfect.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel céntrico. Ideal con niños.

Posted 9-Dec-2014
Pros: Ubicación y comodidad
Cons: Colchones de las camas. Sofas cama con colchones no muy buenos
Lo que buscábamos del hotel se ha confirmado. Tener una buena ubicación, hotel perfecto para niños, cómodo y con buenos servicios. Recomendamos coger el desayuno. los niños no pagan, y de esta manera ya sales a visitar directamente la ciudad.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel for London attractions

Posted 30-Nov-2014
Really enjoyed my stay and the convenient location. Stay we're polite and courteous. Room was very clean and comfy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Leeds

Nice hotel, good location, lovely staff!

Posted 29-Nov-2014
One of the nicest hotels I have stayed in with the friendliest staff!! Would recommend to anyone, great location too!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Stafford

Fantastic city view

Posted 15-Nov-2014
Pros: The view was amazing and room had all the elements required for a very comfortable and relaxing stay
Cons: Pillows were a fit flimsy
Location: London eye, great italian restaurant close by. Short walk to houses of parliament and Big Ben
great experience close to all attractions we wanted to visit in London. Easy walk from tube
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Singapore

Great hotel

Posted 12-Nov-2014
The staff is alway the backbone of a hotel, the staff at park plaza is very friendly and helpful. Hotel is near to the tube, very good for traveling around London. Room condition was great.
5 out of 5
Recommended
for Couples
by A verified traveller

Great Location, good service and facilities

Posted 10-Nov-2014
Pros: The hotel is very well located near the vibrant Southbank/Waterloo station.
Cons: Breakfast was £13 so not too badly priced for a ****4star hotel - excellent selection and all tastes catered too. My only gripes are that the £4 extr
We booked 1 night stay to see the Lord Mayor's fireworks and have a lovely place to stay. The staff were very professional and pleasant. Our executive room on the 12th Floor had iconic views of the Millenium Wheel and Big Ben. Breakfast was £13 so not too badly priced for a ****4star hotel - excellent selection and all tastes catered too. My only gripes are that the £4 extra charge for Eggs Florentine or a Virgin Mary are are irritating. Also the bed was not as comfortable as one would have expected - rather thin mattress which really let down and otherwise luxurious and well designed room with all the usual 'added extras' and a few more....