Ratings based on 2,693 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Jose, Ca

Great location...book with comfort

Posted 22-May-2015
Next to the Waterloo station, near bit not in the middle of tourist area. Staff was great. First time in London and had a blast.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Daniel

Nice experience !

Posted 21-May-2015
Great location! Near London Eye! Near waterloo metro station. Nice rooms. Great view of the London Eye!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Norway

Very well welcomed upgade!

Posted 20-May-2015
Pros: Nice room, and view.
Cons: More inside seating.
Location: Close to central London.
Came from a disappointing stay at Sofitel Gatwick, beeing pleased with an complimentary upgrade from our junior-suite to a penthouse suite. Shure should been better weather to enjoy the big comfortable terrace fully, but that can hardly be blamed the hotel. New furnished room, with elegant details, however a little limited seats inside. Fully equipped for 6 persons on the outside, hardly seats for two persons inside, unless you fancy sit on a bar-chair. Overall happy!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Hotel accessible to all.

Posted 20-May-2015
They have variety on their breakfast buffet. I will surely come back to London again and stay at Park Plaza County Hall.
2 out of 5
by A verified traveller

Posted 19-May-2015
Pros: nothing much for its price it should be much better
the small wardrobe space does not fit dresses and suits and the ironing board is sat on top of a safe. the bed is to close to the wardrobe door. the air con does not work with the sun glare bouncing from the adjacent building its to hot. to be asked to pay £ 2.75 for a bottle of water on a 200 pound a night room is not acceptable. the room was not cleaned properly. the service during the meal was not acceptable. i stay in many hotels for my companies works and this for the money was not acceptable. i booked for two nights as it was my birthday but i would not stay here again. room size to small for price charged.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Trinidad and Tobago

Great London spot.

Posted 17-May-2015
Very nice hotel with great and helpful staff. Hotel is also in a very convenient location. I will always stay at this hotel whenever I visit London.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Köln

perfekte, zentrale Lage

Posted 17-May-2015
Pros: Lage
perfekte, zentrale Lage zum Erkunden der City. Idealer Ausgangspunkt zehn Minuten zu Fuss zu Big Ben, fünf Minuten zum London Eye.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Malmö

Fint hotell med perfekt läge.

Posted 17-May-2015
Mycket trevligt, rent, snyggt och bekvämt med gångavstånd till sevärdheter. Minus för hård extrasäng och ljud från rören i ena rummet.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom st.louis

Hotel très bien situe

Posted 15-May-2015
Notre séjour dans l'hôtel c'est très bien passé.Seul petits bémol la robinetterie de douche est d'emploi inconfortable et l'insonorisation de la chambre n'est pas irréprochable.
2 out of 5
by A verified traveller

Posted 14-May-2015
Expensive Small room Good location Rear facilities