Ratings based on 1,276 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great experience

Posted 21-Oct-2014
We had a great time in London and this hotel was central to all of that. It's close to most attractions and easily accessible to the tube. The breakfast was worth the money - very good selection. The staff was friendly and helpful. I would have liked to be able to check in early or at least been invited to wait somewhere but there isn't really a lobby or lounging area in the hotel unless you are eating/drinking at the bar. But overall a great stay and enjoyable experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from m

Brilliant facilities and staff

Posted 20-Oct-2014
Consierge and room service was superb. Minibar not to expensive and breakfast was worth every penny.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Excellent experience.

Posted 15-Oct-2014
Great hotel in a great location. Staff is great and facilities are excellent. There are many restaurants nearby and the London Eye and Houses of Parliament Big Ben, etc are 2 blocks away.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great upgrade!

Posted 12-Oct-2014
Pros: Smart and contemporary without being bland
Cons: A bit tight at breakfast
Upgraded to penthouses. Fantastic views over London Eye and Parliament
5 out of 5
Recommended
for Everyone
by A verified traveller from dorset

Lovely hotel, close to the things we were visiting

Posted 4-Oct-2014
Great hotel, friendly staff, beautiful room. Slight queue for breakfast in the morning around peak time but worth the wait. Will be staying again
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Wedding anniversary

Posted 28-Sep-2014
Me & my wife stayed for our 1year anniversary. The hotel staff upgraded us 2 a studio, complimentary wine and rose petals on arrival. Couldn't have asked for better service or staff. 10/10.
5 out of 5
Recommended
for Everyone
by A verified traveller

great for the South Bank

Posted 27-Sep-2014
Pros: size of rooms -
lovely suite, with comfortable sofa bed for my friend. Little kitchen area with microwave and kettle.
5 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk

One night stop-over

Posted 25-Sep-2014
Pros: They studio room and the friendly staff.
Cons: Solid doors on the bathroom but that's personal preference only
Location: We had a lovely walk along the South Bank to the Globe theatre. The London Eye is maybe 5 minutes round the corner as is the London Aquarium.
We were just in London for a one night theatre trip. We booked a studio room and it was superb. I would probably have chosen not to have an opaque glass bathroom door but as it doesn't face either the bedroom or the living area it's not a real problem. Would definitely go back. Although on our own this time, the studio style room would work really well to take our son too.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel, good location

Posted 20-Sep-2014
The hotel is in a very good location for access to the tube and plenty of attractions are a short walk away. The hotel staff are friendly and helpful. We stayed in room 902 and we had a limited but nice view, we could see Big Ben and a little bit of the London eye. Our room was very clean and nice and modern. The bed was a little uncomfortable but ok as we only stayed 4 nights.
5 out of 5
Recommended
for Everyone
by A verified traveller from Glendale, CA

Amazing Hotel

Posted 19-Sep-2014
The room was extremely nice and clean and the staff went above and beyond to make sure we enjoyed our honeymoon stay!