Ratings based on 1,474 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from melbourne

Fantastic hotel in a great location

Posted 22-Oct-2014
We had a great 5 nights at this hotel. It is a fantastic location, close to 3 tube stations, lots of supermarkets and food options nearby. It's walking distance to nothing hill and hype park. The room itself is small but very comfortable and we had a lovely garden view. Also has a spacious bathroom. The neighbourhood is very safe and quiet. The only negatives which are very minor ones are the water pressure in the shower was very poor and the daily servicing of the room was at times inconsistent. One say we didn't get a bath mat, another day they didn't gives us clean coffee mugs. But overall we loved this hotel and would definitely stay here again.
5 out of 5
Recommended
for Couples
by A verified traveller from Calgary

Nice hotel in a pretty area

Posted 21-Oct-2014
Pros: Location by an underground and that is was comfortable to relax in. The automatic door in the entrance was nice too.
We loved this hotel. It is beautiful and was great for a few days in London for a couple travelling. It was pretty easy to find and the staff was friendly and welcoming. We had no issues checking in or out. It's really close to an underground station which made getting around quickly very easy. The room is not large but we weren't expecting that. It was very clean and modern. The bed was really comfortable. There free WiFi and a in room safe and fridge which was nice. The adjacent room guests could not be heard from our room so that was quiet however hallway noise you could hear at times (ex: other guest's doors shutting, guests in the hallways).
4 out of 5
Recommended
for Everyone
by A verified traveller from dublin

Right around corner from Bayswater station.

Posted 19-Oct-2014
Staying few nights on my own but felt very safe coming home late at night. Had a single room, tiny but great
4 out of 5
Recommended
for Everyone
by A verified traveller from Ft. Worth, TX

A spiffy London hotel at a reasonable rate.

Posted 19-Oct-2014
Pros: The bathroom was as clean and as up to date as any I've seen at any hotel in London. The friendly staff helped me with some printing needs.
Cons: Consider the moderate price (by London standards) I can't think of anything that needs improvement.
Location: On Queensway, one street over, there are numerous low to moderate priced restaurants including a pub, a nice Italian place, and several Asian places.
Yes, the rooms are small, but that's to be expected considering the price. The rooms are VERY clean, and the bedroom and bathroom are appropriately stocked (e.g., coffee, towels, etc.) Free wifi, though it was a bit slow. The staff were friendly and quite helpful. Around the corner is Queensway with several restaurants. The Bayswater tube station is maybe a 2 minute walk from the hotel. To be honest I don't think I could stay here for several days--the tightness of the room and the outside noise would eventually get to me--but for the one night my son and I were there it was ideal.
5 out of 5
Recommended
for Everyone
by A verified traveller

nice for the price

Posted 17-Oct-2014
nice easy hotel, clan and fresh, good location, and good value
3 out of 5
by A verified traveller

Posted 16-Oct-2014
Just Ok facilities. Good location. Staff quite helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic location, helpful staff

Posted 11-Oct-2014
Pros: Location, staff, functionality, cleanliness, good wifi.
Location: Transport, shopping, food and restaurants, supermarkets, shopping mall, hyde park.
As a solo female traveller, I couldn't have asked for a better location, with easily accessible transport, restaurants and shopping. The staff were very helpful with anything I needed and the room was fully functional and clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

Quaint hotel in a beautiful part of London

Posted 11-Oct-2014
Located within walking distance from Paddington Station (although you may want to spend the £5 on a cab, as we dragged luggage down the sidewalk in the rain), this hotel is in a beautiful area of west London. It's nestled between a large, upscale residential area and plenty of shops, restaurants and pubs. VERY short walking distance to the underground, where you can figure out the rail system in 30 mins and literally get to anywhere in London. Well kept, clean hotel. Rooms are a bit small (as expected in London), but I was expecting even smaller, so it was a nice surprise. I even shared a room with my brother that had two beds, and it wasn't at all too cramped. Snug, but still comfortable - especially for just a place to crash. For the price, it's pretty hard to beat. If you're flying into Heathrow and want to explore London for a few days, I highly recommend this place (the Heathrow Express train drops off in Paddington Station).
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney, Australi

Good stay in London

Posted 9-Oct-2014
Pros: Location was good.
Location: Nearby tube is Bayswater, only a few minutes walk. Shops and Laundromat only a few minutes walk away also.
Good location, only a few minutes walk to the tube at Bayswater. A laundromat is located nearby also. Room was small but that was expected for London. Overall a good Hotel, would stay there again when in London.
4 out of 5
Recommended
for Everyone
by A verified traveller from Australia

An easy-going Hotel

Posted 8-Oct-2014
A very nice Hotel, 2 minute walk from Bayswater station, close to lots of food places and just minutes from Kensington Gardens and Hyde Park, all in all it was a good stay other than when I had the do not disturb sign up and one of the cleaners opened the door and flipped the sign around.. Felt like a really dodgy thing to do, maybe keep valuables somewhere safe.