Ratings based on 1,203 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Peter from lisburn. northern ireland

Nice hotel in nice area. Good transport.

Posted 16-Apr-2014
This is the second year i stayed at this hotel while doing the London marathon. Single room was basic but clean. It was very handy to the underground station. Staff were very friendly and professional. My only issue would be that my room overlooked the street at the back which at times was a bit noisy.
5 out of 5
Recommended
for Couples
by Ken from Glasgow, Scotland

Refreshing

Posted 11-Apr-2014
Pros: Very clean and modern
Cons: Size of rooms allowing access to both sides of bed
Location: Handy for Bayswater and Queensway underground stations
Very bijou with staff interested in guests - breakfast good value.
5 out of 5
Recommended
for Everyone
by peg from Australia

Great location, comfy beds, helpful staff

Posted 11-Apr-2014
We stayed 4 nights and the hotel was so conveniently located. Within walking distance to so many tourist attractions and about a 3 minute walk to the tube. We organised some tours with the staff who were more than helpful booking them on our behalf. There are so many restaurants nearby you have the choice of almost any cuisine. The Chinese was fantastic. We stayed in the basement rooms which were very quiet and we had a window that opened out onto greenery. Highly recommended.
5 out of 5
Recommended
for Everyone
by Rebecca from Australia

Cozy, perfect for one.

Posted 8-Apr-2014
Centrally located. Small single room. Showers are hot. Bed is Comfortable. Room is clean. Staff are friendly. Breakfast is somewhat average. Overall no complaints. Would recommend, would definitely stay again.
3 out of 5
by DS from Boston

You get what you pay for...

Posted 6-Apr-2014
Pros: Reception staff very helpful. Location, good.
Cons: This is a no-frills hotel so its not clear what they could improve upon without raising the rates.
Location: Near Kensington Gardens, Hyde Park. Boris's Bikes available at both. Warning: No Helmets! Bayswater and Queensway Tube stops very close to hotel.
My single room was tiny. The bed sank in the middle. On the plus side, the reception staff was excellent and helpful. Location was good.. near 2 tube stops and very easy to get around. This is a bargain hotel, very bare bones.
4 out of 5
Recommended
for Everyone
by doc

Close to underground convenient, too

Posted 5-Apr-2014
Comfy in a spartan sorta way my wife's computer screen wa bigger than the tv
3 out of 5
Recommended
for Everyone
by Fiona from Toronto, Canada

Very small room

Posted 4-Apr-2014
The location was good as it was only minutes from Bayswater station. The room was way too small. I didnt realize the the room I booked was so small. It said double bed but it was more like a single bed plus a half. My husband and I barely fit. Other Other hotels that offer double bed are true double beds. The room itself was extremely small. Had to open one luggage at a time because there was no room. Also couldn't fit more than one person in the bathroom. Barely can fit one person! No room to turn around in the bathroom. Very disappointed with the size of the room. Definitely not for 2 people.
4 out of 5
Recommended
for Everyone
by Fred from USA

I spent a week at London House

Posted 30-Mar-2014
Pros: In the Bayswater neighborhood are many restaurants and shops. The hotel is north of huge Kensington Gardens, open to the public for walking. Free WiFi
Cons: I was in room 408, directly across from the elevator, where people talked while waiting for the elevator. The second day I bought earplugs.
Location: The hotel is north of huge Kensington Gardens, open to the public and a wonderful place to walk. Convenient to two Tube stops, Queensway & Bayswater.
London House is in Bayswater, a nice neighborhood in western London. Bayswater Road is an old Roman road. The location is five minutes from Queensway Road, where there are two Tube stops, Queensway and Bayswater. The lobby and rooms are modern. The staff, none of whom seem to be British, are friendly. I had a “Garden View” room. Americans may be used to thinking of gardens in back of the house. Gardens in London are on the street side, so a room facing the street sees Kensington Gardens, rectangle of trees and lawn that is privately owned. Unfortunately, I was on the 4th floor (British 4th, American 5th) and a projecting ledge blocked seeing the lower half of the garden. Warning to Americans: a British continental breakfast is not an American one. The “continental breakfast” is European Continental breakfast: sliced meats, cheese, cereal, and limited fruit for a high price. Queensway is one block over with dozens of eateries. Croissant and coffee is less than half the price at Prêt à Manger and a full English breakfast is about the same price at Art Café and Bella Italia on Queensway. The bathroom has a light over the sink (press left panel hard) and 120/220 outlets on the right for a razor. I liked eight electric outlets in the room. Twice the television came on a little after 6 a.m., awakening me. Front desk had no idea why. Be sure the taxi knows the address is 81 Kensington Gardens. I was left at Kensington Gardens Hotel and walked to London House.
5 out of 5
Recommended
for Everyone
by kevin from aberdeen

Nice hotel very well located.

Posted 29-Mar-2014
Pros: Good location, staff first class, very clean
Cons: Does not need any improving
Location: Great location, only 2 stops away on the tube from the Royal Albert Hall. Dozens of fantastic places to eat only a short stroll away.
A nice hotel which is very well located in a lovely garden square. It was only a 5 minute walk from the tube station and felt like a mini Oasis from the busy hustle and bustle of the near by high street. You could choose to eat from dozens of resteraunts, bistros,cafes and pubs All just a short stroll away. The hotel staff were very good and were allways smiling and would make sure that You were catered for. Will be the first hotel we book on our next visit to london.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent value

Posted 28-Mar-2014
The hotel offers excellent value with quality accommodation. I was very impressed with every member of staff. Polite, interested, helpful and everyone from the maintenance guy to the reception staff would not be out of place in a 5 star hotel.