Dear Adrian,We are glad to know that you had a 5 out of 5 stay and experience with us.We hope to welcome you back again in the future.

Dear Heidi,Thank you for taking your time to share your experience with us.We are glad to know that you had a 5 out of 5 stay with us.Looking forward to welcoming you back again in the future.

Dear Eamon,Thank you for taking the time to share your experience with us. We are sorry to hear that you had some issues with the bed and breakfast during your stay. We will definitely report this to the team to resolve as we use your feedback as training tool to improve the service we provide.We hope to welcome you back again in the future.Warm Regards,

Thank you for choosing Hotel Indigo London - Paddington for your stay. We’re delighted to hear that you enjoyed your time with us! Our leafy location in the Paddington neighborhood provides the perfect base to explore London’s iconic attractions, including Hyde Park, charming canal rides, and the bustling bars of Little Venice.Our modern interiors, boutique bedrooms, and inspirational artwork create a unique atmosphere, and we’re thrilled that you appreciated our sensational Italian cuisine at Bella Italia. Whether you’re relaxing on our private garden terrace or exploring the quaint streets nearby, we’re ready to welcome you back whenever you choose to visit London again.Kind regards,The Hotel Indigo London - Paddington Team

Thank you for choosing Hotel Indigo London - Paddington for your stay. We’re delighted to hear that you enjoyed your time with us! Our leafy location in the Paddington neighborhood provides the perfect base to explore London’s iconic attractions, including Hyde Park, charming canal rides, and the bustling bars of Little Venice.Our modern interiors, boutique bedrooms, and inspirational artwork create a unique atmosphere, and we’re thrilled that you appreciated our sensational Italian cuisine at Bella Italia. Whether you’re relaxing on our private garden terrace or exploring the quaint streets nearby, we’re ready to welcome you back whenever you choose to visit London again.Kind regards,The Hotel Indigo London - Paddington Team

Thank you for choosing Hotel Indigo London - Paddington for your stay. We’re delighted to hear that you enjoyed your time with us! Our leafy location in the Paddington neighborhood provides the perfect base to explore London’s iconic attractions, including Hyde Park, charming canal rides, and the bustling bars of Little Venice.Our modern interiors, boutique bedrooms, and inspirational artwork create a unique atmosphere, and we’re thrilled that you appreciated our sensational Italian cuisine at Bella Italia. Whether you’re relaxing on our private garden terrace or exploring the quaint streets nearby, we’re ready to welcome you back whenever you choose to visit London again.Kind regards,The Hotel Indigo London - Paddington Team

Thank you very much for your feedback, we really appreciate your words. We will strive to make it a better experience for everyone!

Thank you for choosing Hotel Indigo London - Paddington for your stay. We’re delighted to hear that you enjoyed your time with us! Our leafy location in the Paddington neighborhood provides the perfect base to explore London’s iconic attractions, including Hyde Park, charming canal rides, and the bustling bars of Little Venice.Our modern interiors, boutique bedrooms, and inspirational artwork create a unique atmosphere, and we’re thrilled that you appreciated our sensational Italian cuisine at Bella Italia. Whether you’re relaxing on our private garden terrace or exploring the quaint streets nearby, we’re ready to welcome you back whenever you choose to visit London again.Kind regards,The Hotel Indigo London - Paddington Team

Dear Sharon,Thank you very much for your positive feedback, we appreciate it. I am glad you had a pleasant stay and we look forward to the opportunity to welcome you back.Thank you!

Dear Alex,Thank you very much for choosing to stay with us at Hotel Indigo London Paddington!We appreciate you for providing us with feedback, and we hope to see you soon in the near future.

Dear Matt, Thank you for taking the time to provide feedback, we appreciate it. Firstly I would like to apologise for not meeting your expectations, we strive to make every guest comfortable during their stay.We will take your feedback to coach the team, and we look forward to welcoming you back.

a standard room with a cheaper price too.Dear Customer,We are deeply sorry to hear about your experience. It is our goal to provide our guests with a seamless and enjoyable stay, and it is clear that we fell short in your case. We understand how frustrating it must have been to arrive late at night only to find out that your room was unavailable.We appreciate you bringing this issue to our attention. We will investigate the matter with the staff and the management team to ensure that such incidents do not occur in the future. We will also review our communication procedures with our sister hotels to avoid any confusion or inconvenience for our guests.We are glad to hear that you were able to get assistance from Expedia’s customer service. We will work closely with our partners to ensure better coordination in the future.Once again, we apologise for the inconvenience caused and thank you for your feedback. It helps us improve our services and better serve our guests.Best Regards,Shah

Dear Steven,Thank your for staying with us.We are glad to hear that you had a perfect 10/10 experience with us.We look forward to welcoming you back again in the future.Warm Regards,Rax Lucero

Dear Michaela,Thank you for staying with us.We hope you had a good experience with us.Hoping to welcome you back again in the future.Warm Regards,Rax Lucero

Dear Paul G,Thank you for your 5/5 rating with us.We hope to see you again.Warm Regards,Rax Lucero

Dear David,I hope this message finds you well. I wanted to personally reach out and express our deepest apologies for the inconveniences you experienced during your recent stay with us. We understand that we did not meet your expectations, and for that, we are truly sorry.We value your feedback as an IHG Gold Elite member and we are taking your comments very seriously. We are committed to using this as a learning opportunity to improve our services and ensure that all our guests have an exceptional experience.As a token of our appreciation for your patience and understanding, we would like to offer you a complimentary upgrade on your next stay with us. We hope this gesture will give us the opportunity to provide you with the high-quality service that you expect and deserve.We truly value your patronage and we are eager to regain your trust. We hope to have the pleasure of welcoming you back to our hotel in the near future.Best regards,Shah - GSA

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our rooms clean and appreciated the amenities like the safe and mini fridge. It’s also great to know that our location near Paddington station made it easy for you to get around.We’re sorry to hear about the issues you experienced with the bathroom, particularly the shower. We take such matters seriously and will ensure that the necessary repairs are made promptly.Lastly, we’re thrilled to hear that Raz at the front desk was able to assist you. We pride ourselves on our friendly and helpful staff, and it’s always wonderful to hear when they’ve made a positive impact on a guest’s stay.Thank you again for your feedback. We hope to welcome you back in the future and provide an even better experience.

Thank you for your review! We’re thrilled to hear that you found our location near Paddington station convenient and our rooms quiet despite the bustling surroundings. It’s great to know that you enjoyed the easy walk to Hyde Park. While we understand there may be better areas for shopping and dining, we’re glad that the ease of transportation made up for it. We appreciate your feedback and look forward to welcoming you back in the future!

Dear Elena, I’m sorry to hear about your bad experience. It sounds like you were not treated fairly by the hotel staff. As a manager of the property I will investigate all the issues has been going on and I will deal with all the team members involve. Hope you give us the opportunity to welcome you again and prove you that this was an exception and will never happening again. Regards, Sergio S. Alandi Operations Manager

Dear Gerald, Thank you for your feedback. I'm glad to heard you spend a great time with us and we hope to welcome you back on the future on your next stay in London.Regards, Sergio S. Alandi Operations Manager

Dear Carol, Thank you for your feedback and hope to welcome you back again with us. Regards, Sergio S. Alandi Operations Manager

Dear Boris, Thank you for your feedback and for your comments. We hope to see you again with us on your next trip to London. Regards, Sergio S. Alandi Operations Manager

Dear Michael, Thank you for your time with us and for share your experience with us. Hope we can welcome you back on the near future. Regards Sergio S. Alandi Operations Manager

Dear David, Thank you for your feedback and great support for our team. We try to fully satisfy every need and ensure that your experience with us is unforgettable. Thank you for choosing Hotel Indigo London Paddington! Looking forward to having you more times!Kind regards, Indigo Reception

Dear Patty, Thank you for your time to leave us a review and thank you for your feedback. On response of the plug not been in the bathroom for the hair dryer, is base on hotel and UK regulations as for safety reasons is not possible to have. Hope to welcome you again soon Regards Sergio S. Alandi Operations Manager

Dear Shelby, We are very sorry to hear about your disappointing experience at our hotel. We apologize for the inconvenience caused by the maintenance issue in your original rooms and for the misunderstanding regarding the alternative rooms at our sister hotel, Mercure. We understand your frustration and dissatisfaction with the situation and we appreciate your feedback. We hope you will give us another chance to prove our commitment to quality service and hospitality. Thank you for choosing Hotel Indigo Paddington.RegardsSergio S. Alandi Operations Manager

Good morning,I am glad to hear that the location of our hotel was beneficial to your stay. Paddington Station is literally a two-minute walk from our doorstep.Thank you again for taking the time to leave your feedback, it is very much appreciated. We look forward to welcoming you back in the future. Kind regards,Indigo reception

Dear,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience.Kind regards,Indigo reception

Dear James,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback.LocationI am glad to hear that the location of our hotel was beneficial to your stay. Paddington Station is literally a two-minute walk from our doorstep.Kind regards,Indigo reception

Good morning,I am sorry to hear that on this occasion you were not satisfied with your room but I am glad to hear that the location of our hotel was beneficial to your stay. Paddington Station is literally a two-minute walk from our doorstep.I am pleased to hear that you enjoyed food at our on-site Bella Italia Kind regards,Indigo reception

Dear Dolores, We are glad to heard that you had an amazing experience with us and we hope to see you on the near future for your next stay in London Regards

Dear Mark, Thank you for your feedback and choose stay with us at Indigo London Paddington. Hope we can see you again soon with us on your next trip to London.Regards Sergio S. Alandi Operations Manager

Dear Tracey,Thank you for choosing our hotel and for sharing your feedback. We are delighted to hear that you enjoyed your stay with us and that you appreciated our comfortable bed, friendly staff, and spotless room and bathroom.We apologize for the inconvenience caused by the room size. We hope this did not affect your overall satisfaction and that you had a wonderful time in London.We look forward to welcoming you back soon.Sincerely,Operations Manager and Indigo London Paddington Front office team

Dear,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. I am glad to hear that the location of our hotel was beneficial to your stay. Paddington Station is literally a two-minute walk from our doorstep.We look forward to welcoming you back in the future. Kind regards, Miriana

I am glad to hear that the location of our hotel was beneficial to your stay. Paddington Station is literally a two-minute walk from our doorstep, meaning that you have fantastic links to Heathrow Airport and the most popular spots in the city at a reasonable price. Thank you again for taking the time to leave your feedback, it is very much appreciated. We look forward to welcoming you back in the future.Kind regards,Miriana

Thank you for your kind words in regard to our team, I will ensure that the feedback is passed on to the hotel team. At Hotel Indigo London Paddington, we strive for excellent customer service and I am glad to hear you experienced the level of service we aspire to during your stay.Kind regards,Miriana

Dear,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience.We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon.

Dear,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience.We are very pleased that you chose to stay with us and we hope you return in the near future. Please keep an eye out for our outgoing correspondence as we will be promoting some special offers very soon.

Dear,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience.We are very pleased that you chose to stay with us and we hope you return in the near future. Kind regards,Miriana

Dear,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience.Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience.At Hotel Indigo London Paddington we strive for excellent customer service and I am sorry to hear that on this occasion you felt that you did not receive the level of service that you expected. Kind regards,Miriana

Thank you for your feedback. We will be addressing your concerns.

Thanks for staying with us. We appreciate your feedback!

Thank you for choosing Indigo Hotel. Looking forward to see you again soon.

Thank you for choosing Indigo Hotel. Looking forward to see you again soon.

Dear,Many thanks for staying with us at Hotel Indigo London Paddington and for sparing some time to leave feedback. All feedback received is taken constructively and helps our teams improve the guest relation experience.I am sorry to hear that on this occasion you were not satisfied with your room, all room sizes are clearly advertised on each room type pre-purchase for all guests to review. I would suggest checking this before booking in the future to avoid disappointment.In regard to the restaurant Bella Italia, this has been bought to the attention of the management and will be investigated immediately.Thank you again for taking the time to leave your feedback, it is very much appreciated. We look hope to welcome you back in the future.

Dear,At Hotel Indigo London Paddington we strive for excellent customer service, and I am sorry to hear that on this occasion you felt that you did not receive the service you expect from us, your feedback will be reviewed, and additional training will be given to the front of house staff members to ensure that issues like this will not take place in the future.Thank you again for taking the time to leave your feedback, it is very much appreciated. We look forward to welcoming you back in the future. Kind regards, Farhan ShahFront Office Manager