Commodité de l’hébergement

DoubleTree by Hilton Hotel London Ontario – Avis

4 out of 5

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 447 avis sur 1000." "
Note de 8 – Bien, d’après 304 avis sur 1000." "
Note de 6 – Acceptable, d’après 134 avis sur 1000." "
Note de 4 – Médiocre, d’après 69 avis sur 1000." "
Note de 2 – Terrible, d’après 46 avis sur 1000." "

8,6/10

Propreté

8,8/10

Service et personnel

7,8/10

Commodités

7,8/10

État et installations de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 – Bien

Hélène

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023
GT a répondu le 21 déc. 2023
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

Marie-Claude

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en octobre 2023
GT a répondu le 21 oct. 2023
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. Renovations are underway and we hope to reveal our refreshed look soon. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

4/10 – Médiocre

Alex Misemengo

Ils m'ont facturé deux fois le Parking pourtant je pensais que le Parking était gratuit!
Séjour de 2 nuits en septembre 2023
GT a répondu le 8 sept. 2023
Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. We appreciate you recognizing the efforts of our staff who work hard to create an enjoyable experience.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!

6/10 – Acceptable

Jean-Philippe

Voyage de couple
Points forts : Propreté
Points faibles : Commodités, état et installations de l’hébergement
To be woken up at 8AM on a Sunday morning because they're renovating the room next to ours was quite frustrating. And hardly getting a "sorry" from the front desk when explained the situation was way below my expectations. Bar/restaurant closed at 4PM Saturday is also disappointing.
Séjour de 1 nuit en août 2023
NP a répondu le 28 août 2023
Thank you for taking your time to share your feedback. I sincerely apologize that the experience of your stay did not meet your expectations. Your feedback will help us provide better customer service. We look forward to welcoming you back to our hotel to create a rewarding experience for your next stay.

6/10 – Acceptable

Steve

Voyage en groupe
Points forts : Propreté, service et personnel et commodités.
Need a refresment
Séjour de 1 nuit en juillet 2023
GT a répondu le 27 juill. 2023
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. When caring guests let us know that we have fallen short, we know we must try harder. Refurbishments are planned; however, this has been delayed due to the pandemic. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Excellent

Yazid Adel

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Excellent
Séjour de 1 nuit en mai 2023
GT a répondu le 19 mai 2023
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

Sylvain

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en novembre 2021
Geoff a répondu le 13 nov. 2021
Thank you for taking the time to complete a rating of our Hotel. Our team members strive to provide each guest with a caring experience. I would like to take this opportunity to thank you for staying with us and we hope to be your hotel of choice in the future.

8/10 – Bien

Benoit

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en septembre 2021
Geoff a répondu le 14 oct. 2021
Thank you for taking the time to complete a rating of our Hotel. Our team members strive to provide each guest with a caring experience. I would like to take this opportunity to thank you for staying with us and we hope to be your hotel of choice in the future.

10/10 – Excellent

Josée

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Personnel présent
Séjour de 4 nuits en septembre 2021
Geoff a répondu le 29 sept. 2021
l’équipe de l’hôtel vous remercie pour votre commentaire. C’est un réel plaisir de lire votre commentaire et de savoir à quel point vous avez apprécié votre séjour. Nous sommes heureux d’avoir satisfait vos attentes grâce à notre personnel qui est toujours à l’écoute et grâce au confort de nos chambres. Ce fut un plaisir de vous recevoir au sein de notre hôtel.

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parking
Séjour de 1 nuit en août 2021
Geoff a répondu le 21 août 2021
Thank you for taking a moment to review our hotel regarding your recent visit. It is wonderful to see that you enjoyed your experience. We hope to see you again soon!

10/10 – Excellent

Gisele

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Super
Tout était parfait côté confort, service et emplacement. Seule ombre au tableau: le bain était bouché et le robinet du lavabo fuyait.
Séjour de 2 nuits en août 2021
Geoff a répondu le 9 août 2021
Thank you for taking the time to complete a review of our Hotel. Our team members strive to provide each guest with a caring experience, and I will be sharing your comments with the appropriate team members. I would like to take this opportunity to thank you for staying with us and we hope to be your hotel of choice in the future in London.

10/10 – Excellent

Roberto

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Client satisfait
La chambre nous a vraiment plu. Les lits étaient confortables.
Séjour de 2 nuits en juillet 2021

8/10 – Bien

Marie-Chantal

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Bon hôtel à recommander
Bonne piscine et tourbillon
Séjour de 2 nuits en janvier 2020
Geoff a répondu le 8 févr. 2020
Marie-Chantel l’équipe de l’hôtel vous remercie pour votre commentaire. C’est un réel plaisir de lire votre commentaire et de savoir à quel point vous avez apprécié votre séjour. Nous sommes heureux d’avoir satisfait vos attentes grâce à notre personnel qui est toujours à l’écoute et grâce au confort de nos chambres. Ce fut un plaisir de vous recevoir au sein de notre hôtel.

10/10 – Excellent

Munir

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2024
Crizel a répondu le 22 mai 2024
Dear Munir,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Best Regards,Doubletree by Hilton

6/10 – Acceptable

Katreena

Voyage en famille avec de jeunes enfants
Points forts : Propreté
There was broken glass in the pool mu sons and i cut are feet in the pool, i went to my car for a smoke and there were people in the parkade doing drugs not the best neighborhood at night, and after checking out i was charged extra with no explanations
Séjour de 2 nuits en mai 2024
Crizel a répondu le 22 mai 2024
Dear Katreena,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We sincerely appreciate the support you have given our team and look forward to welcoming you back. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best Regards,Doubletree by Hilton

10/10 – Excellent

Brian

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The front desk staff were extremely helpfull when the forst room they gave us was not what we had booked they quickly got us into a king size room and were super kind and cooperative while doing it.
Séjour de 1 nuit en mai 2024
KGM a répondu le 19 mai 2024
Dear Brian,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager

8/10 – Bien

Darlene

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel
The hotel is dated, and parking is not convenient or safe. Homeless people and transients linger I the garage
Séjour de 1 nuit en mai 2024
KGM a répondu le 19 mai 2024
Dear Darlene,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. Renovations are underway and we hope to reveal our refreshed look soon.We hope to see you again soon on your next visit to London!Yours Sincerely,Karen MaderaAssistant Front Office Manager

8/10 – Bien

Andrea

Voyage en famille
Points forts : Propreté, service et personnel
Points faibles : État et installations de l’hébergement
Comfy beds but dated facility, curtains, carpets.
Séjour de 1 nuit en mai 2024
FM a répondu le 16 mai 2024
Thank you for sharing. Its with such feedback that we are currently undergoing a hotel wide renovation that would address such an update you are referring to. I hope that on your next visit, you enjoy the new rooms!

8/10 – Bien

Edward

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The city of London downtown area very dirty. The amount of street people hanging around everywhere is very sad to see. We did not feel safe just walking the short distance to the parking garage.
Séjour de 2 nuits en mai 2024
GT a répondu le 14 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

Aleeya

Great rooms and a microwave would make it even better!
Séjour de 2 nuits en mai 2024
Crizel a répondu le 13 mai 2024
Dear Aleeya,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

Jason

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
KGM a répondu le 12 mai 2024
Dear Jason,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon! Yours Sincerely,Karen Madera Assistant Front Office Manager

10/10 – Excellent

Jennifer

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mai 2024
GT a répondu le 12 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

shirin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient
Séjour de 1 nuit en mai 2024
GT a répondu le 10 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

10/10 – Excellent

Cherri

Séjour de 1 nuit en mai 2024
GT a répondu le 8 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

10/10 – Excellent

John

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Crizel a répondu le 3 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

Dominique, Christ Church

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The homeless people in the parking garage and the drunk in front of the hotel was not a nice experiencr
Séjour de 2 nuits en avril 2024
GT a répondu le 29 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

10/10 – Excellent

Joanna

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is wonderful from the front desk, housekeeping and restaurant !! Excellent service!!
Séjour de 1 nuit en avril 2024
The Double Tree by Hilton, London ON a répondu le 29 avr. 2024
Dear Joanna,Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. We appreciate you recognizing the efforts of our staff who work hard to create an enjoyable experience.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!Yours Sincerely,Karen MaderaAssistant Front Office Manager

10/10 – Excellent

Tawny

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
GT a répondu le 27 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

2/10 – Terrible

Chantel

Séjour de 1 nuit en avril 2024
GT a répondu le 16 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Renovations are underway and we hope to reveal our refreshed look soon.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bien

cole

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Parking area could b in better shape
Séjour de 1 nuit en avril 2024
The Double Tree by Hilton, London ON a répondu le 23 avr. 2024
Dear Cole,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon! Regards,Karen MaderaAssistant Front Office Manager

10/10 – Excellent

Christopher

Séjour de 3 nuits en avril 2024
GT a répondu le 14 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

Caryn

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great room, comfy bed, fabulous pillows, updated bathroom- nice experience!
Séjour de 1 nuit en avril 2024
The Double Tree by Hilton, London ON a répondu le 21 avr. 2024
Dear Caryn,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager

6/10 – Acceptable

Chenene

Séjour de 3 nuits en avril 2024
GT a répondu le 8 mai 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

8/10 – Bien

Emanuele

Voyage d’affaires
Points forts : Propreté, service et personnel et commodités.
Rooms need a makeover, needs modernized desk and updated tv you can cast too
Séjour de 2 nuits en avril 2024
Double Tree by Hilton in London, ON a répondu le 15 avr. 2024
Dear Emanuele,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back.We hope to see you again soon!Sincerely,Karen Madera Assistant Front Office Mamager

10/10 – Excellent

David

Voyage en famille
Points forts : Commodités
So far so good!
Séjour de 1 nuit en avril 2024
GT a répondu le 15 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

6/10 – Acceptable

vincenzina

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Location
Séjour de 3 nuits en avril 2024
The Double Tree by Hilton, London ON a répondu le 14 avr. 2024
Dear Vincenzina,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager

2/10 – Terrible

MUHAMMAD

Voyage d’affaires
Points faibles : Service et personnel, commodités et état et installations de l’hébergement.
The prorperty is very old and parking was unsecure and very limited parking. They are charging for parking without any security of vehicles. The access to the garage was locked whcih made it very inconvenient to get to the hotel. I will not be recommending this property
Séjour de 1 nuit en avril 2024
The Double Tree by Hilton, London ON a répondu le 14 avr. 2024
Dear Muhammad,Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.We sincerely appreciate the support you have given our team and look forward to welcoming you back. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely Yours,Karen MaderaAssistant Front Office Manager

4/10 – Médiocre

Ashley

Points faibles : Service et personnel
Séjour de 1 nuit en avril 2024
GT a répondu le 14 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Renovations are underway and we hope to reveal our refreshed look soon.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Bien

Freddy

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Charging 25 for parking on top of the rate was pretty greasy but other then that it was nice.
Séjour de 1 nuit en avril 2024
GT a répondu le 13 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

10/10 – Excellent

David

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good experience
Séjour de 1 nuit en avril 2024
GT a répondu le 11 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

10/10 – Excellent

Michele

Séjour de 1 nuit en avril 2024
The Double Tree by Hilton in London, ON a répondu le 1 mai 2024
Dear Michele,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager

6/10 – Acceptable

Rebecca

Voyage de couple
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Not a great area. Our room got downgraded from what we had booked. Parking lot is not secure at all. The arms were broken so anyone could get in and out. Towels in room were dirty as well as the tub. Staff was very friendly and accommodating. The staff were the only good part of this hotel.
Séjour de 1 nuit en avril 2024
GT a répondu le 8 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.Renovations are underway and we hope to reveal our refreshed look soon.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Excellent

?

Séjour de 5 nuits en avril 2024
The Double Tree by Hilton, London ON a répondu le 29 avr. 2024
Dear Guest,Thank you for taking the time to give us your feedback regarding your most recent stay at our Hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to make this a memorable stay each time. We hope to see you again soon on your next visit to London!Regards,The Double Tree by Hilton in London, ON

10/10 – Excellent

Dallas

Points forts : État et installations de l’hébergement
Nice hotel
Séjour de 1 nuit en mars 2024
GT a répondu le 4 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

10/10 – Excellent

Brian

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
GT a répondu le 1 avr. 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. When caring guests let us know that we have fallen short, we know we must try harder. We have limited room types per floor as we try our best to accommodate your request, it is not always possible to put you in a specific location at the Hotel. We trust that you took the opportunity to enjoy the amenities our Hotel has to offer.

10/10 – Excellent

Duane

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good, clean hotel with good amenities
Séjour de 1 nuit en mars 2024
The Double Tree by Hilton, London ON a répondu le 31 mars 2024
Dear Duane,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager

10/10 – Excellent

Hannah

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was a great stay! Super kind staff
Séjour de 1 nuit en mars 2024
The Double Tree by Hilton, London ON a répondu le 31 mars 2024
Dear Hannah,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager

10/10 – Excellent

Steve

Points forts : Propreté, état et installations de l’hébergement
Very nice staff
Séjour de 2 nuits en mars 2024
GT a répondu le 28 mars 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!

10/10 – Excellent

Bianca

Voyage en groupe
Points forts : Commodités
It was a nice stay. Clean hotel and service was amazing.
Séjour de 1 nuit en mars 2024
The Double Tree by Hilton, London ON a répondu le 25 mars 2024
Dear Bianca,Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!Yours Sincerely,Karen MaderaAssistant Front Office Manager

10/10 – Excellent

Sandy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
staff were very friendly, parking was easy, room was larger than expected and very clean.
Séjour de 1 nuit en mars 2024
GT a répondu le 25 mars 2024
Thank you for taking the time to give us your feedback regarding your recent stay at our Hotel.Your feedback is especially important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable and memorable experience for each of our guests. We sincerely appreciate the support you have given our team and look forward to welcoming you back. We hope to see you again soon!