Ratings based on 780 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
90% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Charmantes Hotel in unmittelbarer Nähe v Bayswater

Posted 27-Jun-2015
Super erholsam. Ruhige Lage am Hydepark. 2 min zur Underground Bayswater.
4 out of 5
Recommended
for Couples
by A verified traveller from Lincolnshire UK

Centrally situated. Easy access.

Posted 30-May-2015
Pros: The ground floor rooms and bar were a delight to the eye. The bar provides the most wonderful, peaceful atmosphere to have a drink.
Cons: Hardly anything
Beautiful building and decor. I truly wonderful experience. The staff were very friendly and helpful during and after checking in.
4 out of 5
Recommended
for Everyone
by A verified traveller from padova

Ottima posizione, struttura storica ma funzionale.

Posted 23-May-2015
Ottima la colazione, stanza singola davvero troppo piccola. Personale molto cordiale.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco

Very nice and historical hotel

Posted 21-May-2015
Pros: Really liked the lobby, the staff, and the heated bathroom floors. The staff is also extremely nice and helpful.
Cons: Would be nice if the scuffs on the walls were removed. Improving the WiFi is a must to cater to the business guests.
Location: There's plenty to do nearby, you won't be bored. Near a tube stop. Can easily get to Portebello Market, Kensington Palace, and much more.
The lobby and main areas of this hotel are breathtaking! There's also a lot of history to the hotel, which of course adds to it's interest. The rooms are very nice, although quite small, although I believe that's normal for London. The WiFi was spotty and made me log back in every time I locked my phone or iPad. Staff was very nice and attentive to anything we needed. The hotel is located almost on Hyde Park, which provides many beautiful strolls! All around great experience!
3 out of 5
by A verified traveller

Hotel in Toplage mit Super Lobby!

Posted 19-May-2015
Pros: Lobby, freundliche und hilfsbereite Mitarbeiter.
Location: Nähe zum Hyde Park und Notting Hill, 3 U-Bahn Stationen ins Zentrum.
Sehr freundliche Mitarbeiter, alles hat gepasst bis auf die winzigen Zimmer!
3 out of 5
Recommended
for Couples
by A verified traveller from Vancouver

Average hotel, small rooms.

Posted 17-May-2015
Pros: Wifi
Cons: Staff attitude
Location: Excellent location, but overpriced for the area
Hotel is overpriced for the area, breakfast £15 !! Rooms are small, staff are trained to be polite, but the answer is alway NO, should you request anything. Rooms are clean, WIFI is reliable and fast. Location is excellent, the streets are filled with hotels , shop for best price.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location to 2 tube stations

Posted 10-May-2015
I stayed here with a friend for 5 nights. This hotel is SO close to both bayswater and queensway underground station which was so helpful. Around the hotel are many restaurants and grocery stores as well. The hotel was clean, the staff was helpful when we had questions, etc. The room was small which was to be expected and we stayed on the first floor and unfortunately could hear EVERYTIME the people above us moved, it sounded like an elephant. Before we checked out we decided we wanted to come back again to london at the end of our Europe trip so we booked 2 more nights at this hotel. Unfortunately, when we checked in later on we were transferred to another hotel because they had overbooked. It was very frustrating to have lugged all of our baggage to this hotel to then find out we were being transferred. They did pay for the taxi to the new hotel and provided us with complimentary breakfast.
5 out of 5
Recommended
for Families
by Megan from Calgary Alberta Canada

Perfect Location, Boutique Hotel Feel

Posted 31-Mar-2015 on Hotels
Traveled with my daughter to London and loved this hotel. It had a boutique feel and was clean, cozy and service was excellent.The room was a bit small but my experience is Hotels in London and Paris are smaller. But this one was perfect for us. We loved the lobby and it had a feel of London all about it. Happy hour in the cozy lounge was a must every day for us. The location was unbeatable. We went for our morning run in Hyde park every day and this was two minutes away. Both tubes were less than a 4 minute walk. Walk 15 minutes through Hyde park and you are on Kensington High Street. 15 minutes the other way takes you into Nottinghill. Restaurants, coffee shops and shopping all within walking distance.
5 out of 5
Recommended
for Couples
by Alison from marseille

très bel hôtel anglais

Posted 31-Mar-2015 on Hotels
génial. court mais intense!
3 out of 5
Recommended
for Families
by Jessica from Stockholm

Fyra nätter i Mars.

Posted 28-Mar-2015 on Hotels
Läget var helt utmärkt med närhet till restauranger, caféer och två tunnelbanor bara ett par minuter promenad bort. Rummet var dock väldigt litet och ganska slitet, men helt ok ändå för oss som främst var på en shoppingresa och inte spenderade väldigt mycket tid på rummet. Personalen var väldigt trevlig och hjälpte oss boka taxi till Heathrow för fast pris när vi skulle åka hem. Det fanns även en service där de behöll väskorna efter att man checkat ut så man kunde ta en sista tur på stan eller liknande innan man behövde åka till flygplatsen. Rekommenderas!