Ratings based on 663 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Chestertown, MD

Helpful, kind hotel staff

Posted 21-Feb-2015
A traditional older hotel with loads of charm. The entire front desk staff is accommodating & very helpful! The facility lobby, front desk and entryway could use a renovation and a bit of polish. New lobby furniture should be purchased. Wood trim and floors need to be resurfaced & polished.
2 out of 5
by A verified travellerfrom Milano

delusione tremenda

Posted 21-Feb-2015
Pros: posizione e gentilezza personale
Cons: tutto il resto, a cominciare dai servizi in albergo e dalla Lobby, che ha visto giorni migliori
Location: comodo come posizione. Per il resto lasciate perdere.
Le foto non hanno nulla a che fare com'hotel. Il livello è quello di un modesto 3 stelle. Come sia possibile che sia classificato 4 stelle è per me un mistero. Posizionato vicino ad Hyde Park con una lobby vecchia e mal tenuta, ha camere discretamente arredate ma microscopiche. Servizi nell'hotel inesistenti. Personale gentile, ma imbranato. Non ci tornerò.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Shropshire

Close to Albert Hall, handy for a short stay

Posted 3-Feb-2015
Decent hotel, comfy bed, helpful staff. Some areas need more cleaning (stairs up to first floor were filthy)
3 out of 5
Recommended
for Everyone
by A verified travellerfrom TOKYO

パディトンから近くハイドパークに朝から散歩できます

Posted 3-Feb-2015
部屋は極小なので、3泊以上される方はお一人でもせめてダブルベットの部屋をお勧めします。ヒースロー直結のパディトンからベイズウォーターまで電車で一駅、昼間なら歩けなくもない距離ですので、短期のロンドン出張にはお勧めできます。2度利用しましたが、朝食がしっかりしているのもこのホテルの良さだと感じています。接客はあまり期待できません。
4 out of 5
Recommended
for Everyone
by A verified traveller

good

Posted 29-Jan-2015
great experience, cozy, close to the tube station, lovely staff
3 out of 5
by A verified travellerfrom Seattle

Clean hotel, horrible internet

Posted 27-Jan-2015
Cons: Definitely internet connection speeds
Location: It's close to a busy road full of restaurants and shops.
The hotel was in good condition. The worst part was the internet connection. It took over a minute to load webpages that would normally take less than a second to load on my home connection. I got differing responses when I talked to the front desk. Some people told me that's expected while others told me it was being worked on currently. I stayed at the hotel for two days and it was roughly the same both days. The best time to use the internet was after 1am. I did a benchmark test at the best time, estimating the connection speed to 1mbps download with 0.25mbps upload.
5 out of 5
Recommended
for Everyone
by A verified traveller

高級感のあるホテル

Posted 17-Jan-2015
ロビー、概観、客室いずれも高級感のあるきれいな作りで、快適にすごせます。 若干部屋の中が狭いですが。
4 out of 5
Recommended
for Everyone
by A verified traveller

Accanto ad hyde park

Posted 13-Jan-2015
Ho soggiornato in questo hotel per 4 notti, il personale è stato molto cortese all'altezza di un quattro stelle e la camera (anche se di dimensioni ridotte) pulita e munita anche di un bollitore. Con una passeggiata di circa 20 min è possibile raggiungere Oxford street, e in 10 notting hill. Consigliato!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom blackpool

Lovely stay

Posted 11-Jan-2015
Very nice hotel a little warm but would come again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Lille

Un hôtel au style typiquement londonien,bien situé

Posted 7-Jan-2015
Pros: Nous avons adoré le style général de l'hôtel avec une décoration de style londonien,sympa quand on recherche un peu d'authenticité.
Cons: Nous ne trouvons pas utile d'imposer des améliorations puisque le service apporté correspond à nos attentes...
Location: Le quartier se trouve dans un quartier calme et tranquille à proximité du métro.Notting Hill est tout prêt,il est incontournable et magnifique à voir.
Malgré notre arrivée tardive(minuit),nous avons été reçu très chaleureusement par le personnel.Nous avons pu être renseigné très rapidement des activitées et des services à proximité.L'ensemble de l'hôtel est placé dans un quartier très calme et la décoration soignée nous ont mis en confiance! Nous avons été agréablement surpris par la qualité et le soin apporté aux chambres,tout le confort nécessaire dont nous avions besoin s'y trouvait.