Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from Owen Sound Ont. Canada

Nice Hotel close to everything you need

Posted 29-Sep-2014
Pros: location, close to white Oaks,restaurants and 401. Had Restaurant right in hotel
Cons: two chairs to sit in the room,one being a computer chair, it would of be nice if the second chair was a more comfortable and bigger chair
Location: close to everything you could need
stayed two nights, check in and out very quick and simple. hotel was quiet. didn't really spend a lot of time at hotel,really just there to sleep
3 out of 5
by A verified traveller

Overnight for a concert

Posted 28-Sep-2014
The patio door was broken and did not shut properly.
1 out of 5
by A verified traveller

Don't stay

Posted 17-Sep-2014
The towels were so bad in the smoking room they were never changed. I hAd to get new one. Everything was bad , we cancelled.
3 out of 5
Recommended
for Everyone
by A verified traveller

Room In Need of Attention

Posted 17-Sep-2014
Pros: Restaurant within hotel was excellent.
Cons: Room in need of updating.
Our room, #160 had a disgusting ceiling grill in the bathroom that was full of dust. Also, the wallpaper was coming away from the wall on a corner. Wood around patio door needed a good coat of paint.
3 out of 5
Recommended
for Everyone
by A verified traveller from sarnia, on

Amazing staff

Posted 16-Sep-2014
The hotel itself was rundown and not the cleanest but the staff were amazing!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Good value for an overnighter

Posted 16-Sep-2014
Non Smoking room smelled very smoky on our arrival. I suspect former guests stand outside the patio doors and smoke and the fumes get blown into the room, or someone was smoking in the non-smoking room
3 out of 5
Recommended
for Everyone
by A verified traveller from Muskoka

Central location

Posted 15-Sep-2014
Pros: Hotel was central to activities in London and easy to get to. The room was clean and nice looking.
Cons: Decor needs to be spruced up a bit. Looking tired and out dated.
Location: Right across from the mall. There are several restaurants close by. Close to highway. Easy access.
Staff at check in were friendly and courteous. Did not hear a lot of sound from rooms next door or hall way. Room was neat and tidy, but tired.
3 out of 5
Recommended
for Everyone
by A verified traveller

Needs a makeover

Posted 15-Sep-2014
Staff was excellent Need NEW curtains and paint job Great place to stay for a night
5 out of 5
Recommended
for Everyone
by A verified traveller from Moose Factory Omtario

Close to shopping and dining and access to the 401

Posted 10-Sep-2014
Pros: Rooms were spacious and clean with a fridge
Location: Shopping mall with many other big name stores within the same block area, including restaurants nearby
Overall a great hotel with a restaurant in house with great foods, access to a pool was great too!
1 out of 5
by A verified traveller

Do not stay at this hotel

Posted 26-Aug-2014
Cons: Everything, except the staff member registering us at the counter.
We did not stay as we were very disappointed with the hotel. It looked like a dump.