Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Do not stay at this hotel

Posted 26-Aug-2014
Cons: Everything, except the staff member registering us at the counter.
We did not stay as we were very disappointed with the hotel. It looked like a dump.
3 out of 5
for Families
by A verified traveller from Clinton, Ontario

Excellent restaurant attached. Good shopping clos

Posted 20-Aug-2014
Pros: Great staff. Clean(room and hotel). Great heated pool- well maintained
Cons: The aforementioned bed(or mattress)
Location: South London. Close to excellent shopping. Right by 401 access
Stayed just one night. One bed was in very bad shape-and a collection of shopping tags had been dumped behind a dresser and not noticed by cleaning staff. Mentioned to the front desk on leaving so hopefully corrected. Especially the bed.
2 out of 5
by A verified traveller

Good location near mall and restaurants

Posted 20-Aug-2014
Pros: Location
Cons: Looks
Needs a lot of maintenance . Another guest asked us how bad ours wS ! Ripped blinds , torn curtains . Very old bed spreads . We noticed some rooms were much worse . Bad for a chain like days inn .
3 out of 5
for Everyone
by A verified traveller from Ontario, Canada

Not great, not bad.

Posted 15-Aug-2014
Had an overall good experience. The desk staff when we checked in was not very helpful and was distracted by another guest as we were checking in. He left us to deal with the other guest before our transaction was completed. Condition of the room could have been a little better noticed some small maintenance issues that could have been dealt with. I would give it another try to see if it had improved.
3 out of 5
for Everyone
by A verified traveller from Toronto

Nice hotel. Convenient and close to the highway.

Posted 5-Aug-2014
Pros: Having a full service restaurant right there was very helpful. The food was good and plentiful.
Cons: The air conditioner was noisy and smelled of mould when we turned it on. I was concerned that I was breathing mould into my lungs and would get sick.
Staff were helpful and friendly. Check in was efficient and fast. Room was quiet and clean.
4 out of 5
for Business Travellers
by A verified traveller from Mississauga, ON

Nice location.

Posted 5-Aug-2014
Pros: the rates, proximity to restaurants and retail locations.
Cons: Paint and new patio doors.
Location: Restaurants, large retail stores and pleasant walking.
Very pleasant and helpful staff. Clean sheets and bathroom. Needs new paint and patio doors.
3 out of 5
for Everyone
by A verified traveller from halifax ns

Great location

Posted 18-Jul-2014
Pros: Location
Cons: Hotel is looking very tired.
Location: excellent location close to all amenities
This hotel needs to be updated. Stairwell carpets need replacement. Exercise room needs to have a fan. Rooms are VERY clean. Staff is very professional and helpful.
3 out of 5
for Everyone
by A verified traveller from windsor

good value

Posted 14-Jul-2014
Pros: balconies overlooking the pool.
Cons: need new t.v.'s
Location: good location.
hotel clean, staff accommodating, but t.v.'s are junk.
3 out of 5
for Everyone
by A verified traveller from Rochester, NY

Old facility, spotty cleaning

Posted 5-Jul-2014
Pros: Good value for the price paid.
Cons: Vacuuming in the public areas.
Location: The hotel is located near the main highway, a good distance from downtown, but London is a very easy city to drive around. Lots of good ethnic dining
We stayed at this hotel for three days in June. The whole facility appears old and shopworn. The room was clean and comfortable. The stairwell to the second floor desperately needed vacuuming and never got it while we were there. The desk clerk was friendly enough, but her information about what stores were open on a weekday evening was dead wrong. There is no breakfast included, but there is a restaurant on site, which we did not try.
3 out of 5
by R from Windsor Ontario

Close to white oaks mall and walmart.

Posted 22-Jun-2014
Pros: Very handy to shopping and also had a good restaurant on site.
No Kleenex in room - had to ask twice to get some. Bathroom sink/drain filled with water and then plugged up with previous guests food. Absolutely disgusting. It was tended to when we left the room for three hours, but was a bad experience which should not have happened.