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Reviews of Chumleigh Lodge Hotel Ltd

2.5 out of 5
Chumleigh Lodge Hotel Ltd
226-228 Nether Street, Finchley Central, London, England

Reviews

6.2
Rating 10 - Excellent. 19 out of 100 reviews" "
Rating 8 - Good. 19 out of 100 reviews" "
Rating 6 - Okay. 26 out of 100 reviews" "
Rating 4 - Poor. 21 out of 100 reviews" "
Rating 2 - Terrible. 15 out of 100 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Srdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Mary Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice room
very nice room and kind owner
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Mrs S stay @ Chumleigh Lodge
Chumleigh Lodge Hotel stay due to train strike not choice basically helped us out of a problem. Michael who welcomed us was extremely helpful. Room clean enough, and bed comfortable. Unfortunately the evidence of some sort of possibly bed-bug traps on stairs is not encouraging. Neither is the large ammount of old belongings around the property, clearly lack of resources to deal with all the issues arising.
Stayed 2 nights in Dec 2023

8/10 Good

Niall

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in walking distance for our family visit. Michael, the owner was very friendly, the room was small but adequate for our one night stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Jul 2023

10/10 Excellent

Mrs Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner of this property very friendly had a few conversations with him was easy check-in room was clean bed comfy had tea &coffee in room shower good over bath about 5mins walk to shops and cafe and buses only problem we had they didn’t do breakfast but we went into Greggs which was 5mins walk
Stayed 2 nights in May 2023

6/10 Okay

Shira

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

6/10 Okay

sonia

Stayed 1 night in Feb 2023

10/10 Excellent

Keywan

Stayed 1 night in Feb 2023

10/10 Excellent

Adela

Stayed 1 night in Nov 2022

2/10 Terrible

JULIE

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

4/10 Poor

JULIE

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately altho the host was a very pleasanr man we did have to wait over 20 minutes hammering on the door to get entry. There is no doorbell & The telephone line is a dead line. The room wasn't very clean. The toilet mat stained yellow with urine. Me & my husband left with flea bites on our legs.
Stayed 1 night in Oct 2022

10/10 Excellent

Fraser

Stayed 1 night in Mar 2022

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual Stay
Unfortunately although it was late, after waiting for 30 mins and knocking on the front door multiple times (there was no bell) there was no one was around to open the door, and the phone numbers for the hotel are out of service. I may have been unlucky but it was still disappointing. I didn’t get to try the actual rooms as I had to find another hotel then very last minute. I appreciate my circumstance was unusual (last min booking around 9pm due to my sick Mum in a hospice) - and prob doesn’t reflect the hotel itself, it was still disappointing as I have lost my money.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to gain access due to there being no doorbell. My husand (who I had called in desperation as my phone battery was low) called the b n b but the phone went unanswered. Eventually, after continuing to hammer on the inside door it was opened by a very rude man who was aggressive and insulting. He told me that I had not been knocking at all. Once inside he remained aggressive and insulting. I went up to my room, but felt vulnerable and unsafe, as this mans manner was unpredictable. I left.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Patricia P.

Liked: Cleanliness
Very comfortable!
Great place: lovely neirgbourhood, very comfortable place and room. Everything more than OK! Surely I'll reparar.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good welcome and very good value for money. Room very clean with fridge and microwave
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, property conditions & facilities
It was useful to have the fridge and microwave in the room. Overall cleanliness could be better.whole place needs major refurbishment. 'Complimentary breakfast' could only just qualify for the name 'breakfast'.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Disgraceful check in... property completely locked when we turned up so we were sat waiting outside for almost an hour.
Stayed 3 nights in Jul 2019

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chumleigh Lodge Hotel Stay
Owner & staff were great! Only negative thing I can say is that on hotels.com is stated family room for 5. There was 1 double bed with a bunk bed so 2 had to share not a major issue but given the time of year it was rather hot! This could be an issue of hotels.com not the hotel we stayed in! So if you are wanting to stay in london close to shops & a tube-station to go site seeing I would recommend!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was odd at first when Alice told us that all the things we need for breakfast were in room as I'd never heard of that before but I must admit I did enjoy doing it.. Cereals are normally all I have in the morning so that was lovely and in the fridge was milk and two different types of juice so it was like being at home and my wife could make her cup of tea
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Had a really good stay
Stayed 1 night in Dec 2018

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place for a stopover
The owner was very friendly and helpful, the room was pretty good and clean, perfect for the 1 night we needed.
Stayed 1 night in Oct 2018

8/10 Good

Aj, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but did everything we needed. Warm with comfy mattress & amenities 😊
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel but we didn’t get told our keys would be left in a pot and therefore couldn’t get in for half an hour
Stayed 1 night in Oct 2018

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Jose

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Gary

Fine
Cheap, and does exactly what it says on the tin. Friendly helpful staff. I just needed a bed for the night at short notice and it served the purpose at a good price
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok ish
Nobody on reception but did get a key from one of the guests in the end then the lady who worked there was brilliant.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2018

6/10 Okay

Lee

Stayed 1 night in Feb 2018

4/10 Poor

KM, Nottingham

Disliked: Staff & service, property conditions & facilities
Expensive, poor condition, poor service.
Front door was locked when I arrived at 2100hrs. No towels in room, sink was blocked, no TV remote control. No available staff, had to bang on locked door to get served. very little breakfast items provided in room. Overpriced hotel that is poorly run.
Stayed 1 night in Feb 2018

2/10 Terrible

Velma

Disliked: Cleanliness, staff & service, room comfort
Not good at all.
The room was not what I expected the room was every smelly and cold I was not every happy at all the outside wasn't every Attractive.
Stayed 1 night in Oct 2017

4/10 Poor

joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very nice
Not very nice stayed 2 nights because i couldnt find anywhere else 1 night no light in bathroom the room had cereals and milk but no bowl to eat out of 2nd night cereal and bowl but no milk then the small milk pods for a cup of tea were minging bit of a dump really ! Oh and the place was freezing cold !
Stayed 1 night in Sep 2017

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than it looks
Ok..when you pull up its not the best looking hotel but the rooms are modern and clean with good amenities... ours had a fridge freezer... microwave kettle....etc... and a fan... and boy did that come in handy... the staff are friendly and only a short walk to the tube station... we will return !!
Stayed 1 night in Jul 2017

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst "hotel" ever
I've been travelling for 20 years but never gave any bad review until today. The place is filthy, cardboard box filled with rubbish in the room, cleaning liquid on the sink in the bathroom, no bodywash no shampoo no towels, wardrobe full of various items, room door not lockable, bath really dirty, etc. The list just goes on and on...

2/10 Terrible

Mr E L

Disliked: Staff & service, property conditions & facilities, room comfort
Not happy with level of Service
Booked a family room for our stay 4 adult men as we all went to see a boxing match at Wembley I was told there would be a double bed and two singles only for there to be a double bed and a bunk bed not very nappy as from our room all you could see was a lot of rubbish I the garden it was like a building site

6/10 Okay

Nick, York

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Cheap and Handy
The forecourt and front of the hotel are a mess which hardly engender positivity. Lovely greeting by the person I presume was the owner. Rooms were ok, bedding clean and reasonably well equipped for the price. Bathroom was not so. Dirty toilet, rubbish shower which never ran hot and horrible sink. Still it was warm and quiet. I won't go back nor would I recommend however there are much worse out there.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Unfortunately, a disappointing experience.
The manager was a pleasant chap and helpful enough, but there were problems with our stay in a twin room. As the room was sold on a bed & breakfast basis, we expected breakfast. At any b&b anywhere, ever I have previously experienced, breakfast has had a full range of cereals, including whole-grain options (which are all I would choose), juice and a proper cooked breakfast and toast. Here, the 'breakfast' was "in the room", where there was a 'choice' of cornflakes or rice crispies - there was no fresh milk in the fridge, only small UHT pots by the tea/coffee. This was particularly disappointing as I had selected this 'hotel' over another significantly cheaper option because it was 'bed & BREAKFAST' - we had to have breakfast elsewhere at additional expense. Simply not good enough! On the first morning, there was no hot water, so a shower was not possible. A simple face and 'pits' wash at the sink was not enough to feel comfortable, and so I felt a bit grimy throughout Friday, spoiling the whole of this day. On the second night we were moved into two singles, which was fine, except that the shower in my room had the weakest flow I have yet encountered and the water was stone cold, so no shower possible at the end of the day either. Luckily, I was able to use the shower in my mate's room in the morning, so felt fresh for the second day at least. However, the same problem re. breakfast: unappealing cheap cereal and no milk! Would have been a third cheaper at Premier Inn!

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Ok... Not bad
The hotel was good not great. I really don't think it's worth £75.00 for what you actually going to get.

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Anton

Disliked: Staff & service, property conditions & facilities, room comfort
Chumleigh Lodge
Really poor. So bad we decided not to stay. We were greeted by copious ammounts of rubbish on the driveway, on which we were expected to park our car. Inside the picture was no better. The reception was closed and keys left in envelopes for guests to collect. My name was so badly misspelled I had to guess which key was ours before navigating through the rabbit warren of rooms with the air permeated by a smell of fish and disinfectant. All in all not satisfactory at all - it did not feel like a safe place to stay, so we left.

6/10 Okay

Janette, Wellington

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a bit of a shame, I'm sure it could be a lovely place.. bit of a work in progress. Couldn't get the shower too work and room was a mish mash of poor quality units with a really lovely wardrobe.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
The hotel was totally fine but I wouldn't use Expedia ever again for the way I was treated by them on the 3/10/2015.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Basic but clean
Clean and basic. Staff were unhelpful and we were pretty much left to do it. But for a cheap nights sleep - it did the job.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very tired
Although the linen was clean, the hotel is very 'tired' and some of the fixtures and fittings in the room don't work (e.g. blinds that can't be opened or closed). Breakfast (cereal and fruit juice) is stored in a fridge in the bedroom, where you're expected to eat it! It's a shame - the man who runs the place seems very pleasant, but we would not recommend you stay here unless it's very cheap.

4/10 Poor

Clare, Birmingham

Disliked: Staff & service, property conditions & facilities, room comfort
I will stay in the extension next time
No blind on the bathroom window and construction work going on outside as they are having an extension! Keys only open the doors if you have 'the knack' apparently (clearly I didn't), nice people but the existing hotel is in great need of some TLC.