Garden
Check availability

Reviews of Blue Bells

3 out of 5
Blue Bells
14 Pembridge Square, Notting Hill Gate, London, England

Reviews

7.0

Good

Rating 10 - Excellent. 70 out of 502 reviews" "
Rating 8 - Good. 203 out of 502 reviews" "
Rating 6 - Okay. 134 out of 502 reviews" "
Rating 4 - Poor. 60 out of 502 reviews" "
Rating 2 - Terrible. 35 out of 502 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Elaine

Stayed 1 night in Nov 2023

8/10 Good

Kimble

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is in a very nice quiet location but very close to Tube & Bus routes. Room was clean and reasonably well equipped but getting dated. The one desk chair was very shabby and should be disposed of. Room was quiet at night and the bed very comfy but only one pillow per person for the two of us. We will definitely use this hotel again as it was overall good value.
Stayed 1 night in Sep 2023

6/10 Okay

Andrea

Travelled with family
Disliked: Amenities, property conditions & facilities
We were placed in a room in the basement, shower knobs not working
Stayed 2 nights in Aug 2023

6/10 Okay

Ilanit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. The only thing i would change is the shower water pressure. The room was large, comfortable, and quiet.
Stayed 2 nights in Jul 2023

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint hotel, lovely members of staff and delightful atmosphere.
Stayed 1 night in Apr 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Budget Hotel
The hotel is a budget proposition and it shows a little in the communal areas but the staff are friendly, the rooms clean and the location is absolutely fantastic.
Stayed 1 night in Dec 2022

8/10 Good

Reg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would revisit
Clean, functional and close to all amenities.Tube station 5 minute walk away as is a wide and varied food offering. Continental breakfast had a great selection and was tasty!
Stayed 1 night in Nov 2022

2/10 Terrible

Allen

Stayed 1 night in Nov 2022

2/10 Terrible

Stefano

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was utterly small and uncomfortable. The mattress squeaky. Overall not clean.
Stayed 1 night in Sep 2022

8/10 Good

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Veaceslav

Stayed 1 night in Jul 2022

8/10 Good

Kimberly

Stayed 2 nights in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super little hotel.
Excellent small hotel in a very peaceful area. Very handily places for transport connections, shops, bars, restaurants. Would highly recommend this place.
Stayed 1 night in Apr 2022

8/10 Good

Elaine

Stayed 1 night in Apr 2022

10/10 Excellent

THOMAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Would stay again
Would stay again- that’s the main thing. Room could have done with a refurb as there were marks all over the walls and patched holes, but a big plus for me was that it was quiet. Breakfast was minimal but did the job. Really convenient for the central line. Felt safe.
Stayed 1 night in Dec 2021

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Fab location, staff helpful and friendly. Only issue was no heating on the night I stayed, only 1 night. Was a bit cold, but given the low price I got its hard to complain too much.
Stayed 1 night in Nov 2021

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, super quiet, beautiful area and excellent hosts.
Stayed 2 nights in Jul 2021

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel staff was great...very friendly and accommodating. The breakfast options were limited but adequate. The room was spacious and the bathroom looked recently renovated. Could use better pillows and mattress toppers for better comfort.The location is outstanding. I’d definitely stay again
Stayed 5 nights in Mar 2020

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here when I can find availability
One of my favorite places to stay. Love the great job they did with the remodel. My room for a solo was cozy, nice decor & great bathroom(even shower head choice).
Stayed 1 night in Feb 2020

10/10 Excellent

Inger Drag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Blue Bells Hotel is in Notting Hill on a quiet neighborhood street. There is a lovely park across the street. While it is not too far up into Notting Hill to be remote, it's a little bit of a walk down to the TUBE station, restaurants, shops and activities. For those wanting to be more in the action, this would not be the property for you! Our first impression upon meeting the reception staff would be considered almost borderline rude - our room would not be ready by 2:00 pm - and we were summarily dismissed. We had to ask where we could go to wait. We were begrudgingly told we could wait in the other room (dining/lounge area) but we didn't get that information until we kept asking.The reception counter had a different individual there every day and no real, genuine connection to the staff. MAJOR DRAWBACK: There is no lift nor handicapped access at the property so a 5th floor room with luggage can be challenging. Also, there was no flexibility with the breakfast time. Other properties we've stayed at would've modified the schedule for the holiday time (make it a little later like 7:30-10 am) but there was no such thing and they closed breakfast even earlier on weekends (when people would've wanted to sleep in and eat later!) We would much rather have stayed at a mediocre hotel with fabulous, friendly staff, than in a hotel with not-friendly staff. We will not stay there again when we return to London!
Stayed 5 nights in Dec 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, on a quiet street, friendly staff, good breakfast. Our room was spacious.
Stayed 3 nights in Oct 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, absolutely fine for short stay
Nice reception, single room small but fine for short stay. Staff friendly and happy to help.
Stayed 1 night in Oct 2019

6/10 Okay

Ashton

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Ahmet Can

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice and the room too. The only problem is that they don't give you the main door's key, so FROM MIDNIGHT TO 6 IN THE MORNING YOU CAN'T ENTER IN THE HOTEL. I was shock about this, the first evening the receptionist was very nice and he grant me to stay out until 2, but really I'm felt like Cinderella!
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quite location in Notting Hill! Short walk to start of famous Portobello Market. Stayed in a nearby apartment for the rest of our stay in London on a main road and that was very noisy! Room was clean and cozy. Would definitely stay again!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. We loved the Notting Hill area and the short 5 minute walk to the underground. The hotel itself is in a well-maintained row house and was directly across from a park. It was very attractive and quiet.
Stayed 4 nights in Dec 2018

8/10 Good

Sarah, Aberdeenshire

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in great location
Nice hotel only a few minutes walk from Notting Hill Gate underground station which is on the district, circle and central line. Restaurants and Kensington gardens close by. I was staying with 3 children and had a lovely big room with a fridge which was handy. We were on the ground floor and were aware of the underground during the night but not enough to bother us. Staff were friendly and breakfast was basic but fine for us.
Stayed 3 nights in Oct 2018

8/10 Good

Steve, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, on a private square and only a couple of blocks to Notting Hill Gate tube station and the building is a grand 19th century mansion. Staff was very helpful. There is no elevator and the building is four stories high, so rooms on upper floors require a bit of stair climbing.
Stayed 2 nights in Oct 2018

8/10 Good

Susan

happy customer
great location. basic clean and tidy room.
Stayed 2 nights in Aug 2018

10/10 Excellent

Marcela, San Clemente, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the neighborhood, the hotel is very well located, clean and affordable, walking distance to shops, restaurants, pubs, Portobello street market and train station. The staff is very friendly.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Well located great staff
A fan would have been nice in the room with the heat and humidity but apart from that most enjoyable stay.
Stayed 3 nights in Jul 2018

8/10 Good

Jacqueline L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Bells Hotel,, Notting Hill UK
Blue Bells has a great location, nice staff, updated rooms & decor. And lot's of stairs! Located in one of the beautiful old buildings in Notting Hill, England. Close/walking distance to the shopping & dining areas and Underground stations.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
The hotel is slowing updating their furniture so it’s a lot nicer than the photos. We were in London in the extreme heat so the room was very hot even with a fan. There is no A/C. The breakfast was nice with self serve toast and cereal. Coffee was not good, take the tea. The hotel is an easy walk to the Notting Hill station, and nice area to walk around like the Portebello Market.
Stayed 3 nights in Jul 2018

8/10 Good

rony

Liked: Cleanliness, room comfort
The hotel has a great location on a quiet street with many bars and restaurants within walking distance. Very close to Notting Hill and Portobello market. The room was spacious but the bathroom was tight. The hotel is under construction and there were signs of unfinished projects all over. We reserved a room for 4 adults and got one bed and one tiny sofa bed. After speaking with reception they brought a twin bed into the room the next day which made the room a little tight .The mini fridge did not work and some of the lights did not work either. The first day was very hot and since they did not have AC they brought in a fan which helped a little. The towels were small and old and they only gave us 1 hand towel for 4 people. Was a little weird. Continental breakfast was OK. and was included in the price. Most of the staff was nice . Overall I would recommend staying in this hotel.
Stayed 3 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Great location
Really good location. Unfortunately my room wasn’t ready (which I had to inform them of after going into room with key) and I’d come on a long flight so I think I ended up with a room that wasn’t as good. Breakfast was okay but a little bit of change would be good as I had the same breakfast 9 times!! The safe wasn’t working. It is a great location and the overall standard was good and the cleaning staff were lovely.
Stayed 9 nights in Jul 2018

8/10 Good

Catharina.C.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price and quality in balance.
Nice clean room/bathroom, good bed and pillows. I had A nice view on the park. Breakfast sufficient. Only minerpoint was no chair in the room.
Stayed 4 nights in Jun 2018

4/10 Poor

BluesBells, USA

Disliked: Property conditions & facilities
Subway below the hotel. Also had mouse in wall behind the beds that you could hear eating all night long....
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent. Recommend highly
Stayed 3 nights in Jun 2018

10/10 Excellent

Katie, Tucson, AZ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Staff friendly, helpful. Aided during medical crisis. Quiet Street near Kensington Gardens, many restaurants and Notting Hill Gate underground station.
Stayed 6 nights in May 2018

8/10 Good

Mark, Massachusetts, USA

Liked: Cleanliness, staff & service
Great location. Room was clean and the staff were friendly. Common areas need some renovations as the hallways were shabby and unkempt. The hall carpets were in bad shape for example. Overall, a pleasant stay and priced accordingly. Close to everything.
Stayed 2 nights in May 2018

8/10 Good

Susan

Liked: Staff & service
Lovely central location.

8/10 Good

Alison, Hastings

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The hotel is perfectly placed for the Notting Hill and Kensington Gardens areas. My bedroom had a comfortable bed and wide screen TV (with good reception). The bathroom was very clean and had a powerful shower.The carpet was in good condition (looked new) but the bedroom furniture (tables and wardrobe) were rather shabby. The stair carpet has definitely seen better days and was frayed in places. The continental breakfast was very good and was served in a lovely room overlooking the Pembridge Gardens. I would be very happy to stay at this hotel again.
Stayed 1 night in Mar 2018