Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 362 avis sur 1004." "
10 – Excellent
362
Note de 8 – Bien, d’après 342 avis sur 1004." "
8 – Bien
342
Note de 6 – Acceptable, d’après 158 avis sur 1004." "
6 – Acceptable
158
Note de 4 – Médiocre, d’après 76 avis sur 1004." "
4 – Médiocre
76
Note de 2 – Terrible, d’après 66 avis sur 1004." "
2 – Terrible
66
8,4/10
Propreté
8,4/10
Service et personnel
7,8/10
Commodités
7,8/10
État et installations de l’hébergement
7,8/10
Écoresponsabilité
Avis
8/10 – Bien
Wilfrid
Voyage en famille
19 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Revoir l’insonorisation des chambres
Chambre propre du premier au dernier jour
Petit dej excellent et complet
Wilfrid
Séjour de 4 nuits en avril 2024
Beatriz a répondu le 20 avr. 2024
Dear Wilfird, Thank you for your kind words about our establishment. We are so happy to see that you enjoyed your stay with us immensely. Our housekeeping staff are dedicated in ensuring that they provide the cleanest services possible. It was a pleasure to welcome you to our establishment and we would love to do so again!Kind regards,Beatriz Reception
10/10 – Excellent
Christian, Colmar Berg
12 avr. 2024
Christian
Séjour de 1 nuit en avril 2024
Qudus a répondu le 2 mai 2024
Dear Scarlett, Thank you for sharing your experience, we are happy with the 5/5 rating given. we hope to see you back soon. If you have any more feedback or need assistance with anything else, feel free to contact us directly. Best regards. Qudus Front Office Receptionist.
10/10 – Excellent
Jean-Baptiste
Voyage d’affaires
12 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Jean-Baptiste
Séjour de 4 nuits en janvier 2024
Wajdy a répondu le 12 janv. 2024
Dear Jean-Baptiste, Thank you so much for taking the time to share your fantastic experience with us and for your continuous loyalty as a frequent guest! We are thrilled to receive your glowing 10/10 rating. It warms our hearts to know that you had a wonderful stay. Our team works diligently to ensure that every guest has a memorable experience, and your positive feedback is a testament to their dedication. We genuinely appreciate your continued trust in our Hotel. Your feedback motivates us to maintain our high standards and consistently provide exceptional service. We look forward to welcoming you back for more fantastic stays in the future. If there is anything specific you love about your visits or any additional ways we can make your stays even more enjoyable, please feel free to share your thoughts with us. Thank you for being a valued part of the Best Western family, and we can't wait to host you again soon! Warm regards, Wajdy Moussa Front Office Supervisor Best Western Mornington Hotel London Hyde Park
10/10 – Excellent
Astrid
12 déc. 2023
Points forts : Commodités
Astrid
Séjour de 1 nuit en décembre 2023
Wajdy a répondu le 12 déc. 2023
Dear Astrid,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Wajdy Moussa I Front Office Supervisor
8/10 – Bien
Loïc et Martine
Voyage de couple
16 nov. 2023
Points forts : Propreté, service et personnel
Le restaurant recommandé était moyen
Loïc et Martine
Séjour de 1 nuit en novembre 2023
Beatriz a répondu le 16 nov. 2023
Dear Loic,Thank you for your rating! We are so happy to hear that we have exceeded your expectations during your stay at the Mornington Hyde Park Hotel. We would love to welcome you back in the near future. We hope you decide to stay with us again.Kind regards,Beatriz Reception
6/10 – Acceptable
Agatha
6 juill. 2023
Agatha
Séjour de 1 nuit en juillet 2023
Alexandra a répondu le 9 juill. 2023
Dear Agatha,Thank you for taking time to review your recent stay with us. We really appreciate your feedback!
10/10 – Excellent
Josée
Voyage de couple
13 juin 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Bel hotel, chambre confortable, lit confortable .
Propre.
Personnel accueillant.
Très bon petit -déjeuner style Buffet avec beaucoup de choix.
Josée
Séjour de 3 nuits en juin 2023
Front Desk a répondu le 18 juin 2023
Thank you for taking time to review your recent stay with us. We really appreciate your feedback!
10/10 – Excellent
Voyageur vérifié
Voyage en famille
11 avr. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Idéal pour découvrir Londres
Idéalement placé
Très bon petit déjeuner varié
Personnel très accueillant
Voyageur vérifié
Séjour de 2 nuits en avril 2023
Alexandra a répondu le 13 mai 2023
Your review is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 – Bien
roberto
Voyage de couple
17 févr. 2023
Points forts : Propreté, service et personnel
Excellent petit déjeuner, cadre,emplacement. Chambre petite et peu fonctionnelle niveau électrique
roberto
Séjour de 1 nuit en février 2023
Front office a répondu le 22 févr. 2023
Dear Guest,Thank you so much for taking the time to leave us a rating
10/10 – Excellent
Francis
29 déc. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Excellent séjours
Nous avons passé un très bon séjours. Le personnel est courtois et accueillant.les chambres sont propres et l’hotel est bien situé, proche d’une station de métro et à distance de marche de Notting Hill. Nous avons eu des petites pépins d’organisations en raison de la grève des trains et bus et l’hotel ont été gentils de garder nos valises toute la journée jusqu’à 23h. Je recommanderais certainement cet hotel.
Francis
Séjour de 2 nuits en décembre 2022
Front desk a répondu le 11 janv. 2023
Thank you for taking time to review your recent stay with us. We really appreciate your feedback!
6/10 – Acceptable
Yanis
29 déc. 2022
Points forts : Service et personnel, confort de la chambre
Sejour Decembre 2022
Localisation : Tres bien situé!!
Etat de l'hôtel : Globalement Ok. Quelques petits soucis avec le chauffage beaucoup trop fort que l'on ne pouvais pas regler dans la chambre. Temperature entre 28 et 30°C... Obligation d'allumer la climatisation en hiver, les fenetres ne souvrant presques pas.
Quelques problemes techniques avec l'eau qui devient brulante au bout d'un certain temps et impossible d'obtenir du froid.
Plutot en dessous du niveau des Best Western en France
Yanis
Séjour de 4 nuits en décembre 2022
Front desk a répondu le 11 janv. 2023
Thank you for taking time to review your recent stay with us. We really appreciate your feedback!
8/10 – Bien
alain
Voyage en famille
14 déc. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
à recommander
hôtel bien placé proche du métro, proche de Hyde park
service ok et chambres dans un très bon état
alain
Séjour de 2 nuits en décembre 2022
Front Desk a répondu le 17 déc. 2022
Thank you for taking time to review your recent stay with us. We really appreciate your feedback!
6/10 – Acceptable
Saigueck Gwendoline
Voyage de couple
26 août 2022
Points forts : Propreté, commodités et état et installations de l’hébergement.
Plutôt bien placé pour nos activités.
Literie confortable, bien équipé.
Les bemols :
- réceptionniste pas du tout agréable
- linge de salle de bain que pour 1 pers le premier jour
- pas de papier toilette
Saigueck Gwendoline
Séjour de 3 nuits en août 2022
Front Desk a répondu le 26 août 2022
Dear Guest ,Thank you for taking time to review your recent stay with us. We really appreciate your feedback!
8/10 – Bien
Louis
8 juill. 2022
Louis
Séjour de 1 nuit en juillet 2022
Reception a répondu le 9 août 2022
Thank you for your review.
We really appreciate your feedback!
8/10 – Bien
FANTA
Voyage d’affaires
17 juin 2022
Points forts : Service et personnel, état et installations de l’hébergement
Clean, nice room, staff helpfull, close to public transports.
FANTA
Séjour de 1 nuit en juin 2022
Reception a répondu le 9 août 2022
Thank you for your review.
We really appreciate your feedback!
10/10 – Excellent
Valerie
27 avr. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La gentillesse du personnel,la qualité du petit dejeuner,le calme.
Valerie
Séjour de 4 nuits en avril 2022
8/10 – Bien
Caroline
Voyage en groupe
17 avr. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
La chambre exécutive est beaucoup plus petite que ce qui est présenté sur les photos, mais dans l’ensemble très correct. Les lieux publiques sont jolis. Bon petit déjeuner.
Caroline
Séjour de 1 nuit en avril 2022
6/10 – Acceptable
Charles Henri
9 mars 2022
Points forts : Service et personnel
La chambre est mal insonorisé froide . Le petit dejeuner est correct mais sans plus. Le personnel est top .
Charles Henri
Séjour de 1 nuit en mars 2022
Front Desk a répondu le 15 mars 2022
Dear Charles,
Thank you for choosing our hotel.
We are glad that your stay was enjoyable in our hotel.
Kind regards,
10/10 – Excellent
Gilles
Voyage de couple
8 nov. 2021
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Le personnel était aux petits soins avec nous, très accueillant ! L’emplacement de l’hôtel est idéal: dans une rue calme à quelques pas de Hyde Park. Je recommande fortement
Gilles
Séjour de 2 nuits en novembre 2021
front desk a répondu le 9 nov. 2021
Dear Gilles, Thank you kindly for taking the time to leave us a review. We are looking forward in welcoming you to our hotel once again. Kind regards, Rui.
8/10 – Bien
Thierry
12 oct. 2021
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Correct sans être exceptionnel
Le quartier est très beau.
Réception un peu brusque au premier contact mais finalement assez professionnelle.
Chambre correcte mais les lits une place sont vraiment trop petits on y dort mal.
Petit déjeuner correct mais j’ai déjà vu beaucoup mieux à Londres.
Thierry
Séjour de 1 nuit en octobre 2021
Front desk a répondu le 17 oct. 2021
Dear Thierry,
Thank you kindly for taking the time to leave us a review.
Please accept our apologies that your stay did not fully meet your expectations and I can assure that we will take your valuable feedback into consideration in order to improve our services.
Kind regards,
Silvija
8/10 – Bien
Voyageur vérifié
8 oct. 2021
Points forts : Propreté, état et installations de l’hébergement
Rather good
The area is very good and the building in good condition.
The staff is not really client-oriented.
The rooms and beds are too small.
Breakfast is rather good but nothing special.
Voyageur vérifié
Séjour de 1 nuit en octobre 2021
Front desk a répondu le 9 oct. 2021
Dear Guest,
Thank you kindly for taking the time to leave us a review.
Please accept our apologies that the stay did not fully meet your expectations and I can assure that we will take your feedback into consideration in order to improve our services.
We hope to welcome you to our hotel once again.
Kind regards,
Silvija.
6/10 – Acceptable
Voyageur vérifié
Voyage de couple, Voyage d’affaires
16 mai 2021
Points forts : Service et personnel
Points faibles : Propreté
Malgré un accueil sympathique et le management de l’hôtel à votre écoute, la propreté des chambres et du linge est à revoir, on est loin d’un 4 étoiles
Voyageur vérifié
Séjour de 2 nuits en mai 2021
Front desk a répondu le 16 mai 2021
Dear Guest,
Thank you kindly for taking the time to leave a review.
We are glad to read that our staff were welcoming and friendly during your stay and please accept our sincerest apologies for the fact that your room was not fully clean.
I can assure that we will pass this feedback to the correct department in order to be reviewed.
Kind regards,
Silvija
10/10 – Excellent
Adelin, Nantes
Voyage d’affaires
26 oct. 2020
Points forts : Propreté, service et personnel
Excellent hôtel en plein centre de Londres.
Personnel très agréable et aux petits soins.
Adelin
Séjour de 3 nuits en octobre 2020
Eduardo a répondu le 27 oct. 2020
Dear Adelin,
thank you for taking time to leave us such a nice review. We definitely hope to host you once again in the future.
Kind regards,
Eduardo - Front Desk.
10/10 – Excellent
Robin
Voyage d’affaires
31 août 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Robin
Séjour de 2 nuits en août 2020
Front desk a répondu le 5 sept. 2020
Dear Robin,
Thank you kindly for taking the time to leave a review and we will be looking forward in welcoming you to the hotel once more.
Kind regards,
Silvija
10/10 – Excellent
Voyageur vérifié
21 mars 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyageur vérifié
Séjour de 3 nuits en mars 2020
Silvija a répondu le 22 mars 2020
Dear Guest,
Thank you kindly for taking the time to leave a review and we are looking forward in welcoming you to our hotel once again.
Kind regards,
Silvija
10/10 – Excellent
Anastasiia
21 mars 2020
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Anastasiia
Séjour de 1 nuit en mars 2020
Silvija a répondu le 23 mars 2020
Dear Anastasiia,
Thank you kindly for taking the time to leave us a review.
We are glad that you had a pleasant stay with us and we are looking forward in welcoming you once again.
Kind regards,
Silvija
8/10 – Bien
Voyageur vérifié
28 févr. 2020
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Voyageur vérifié
Séjour de 3 nuits en février 2020
Silvija a répondu le 28 févr. 2020
Dear Guest,
Thank you kindly for taking the time to leave a review and we are looking forward in welcoming you to our hotel.
Kind regards,
Silvija
10/10 – Excellent
CAROLE
14 nov. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Situation parfaite pour un beau séjour à Londres
Très bonne situation pour découvrir Londres, tous les transports au pied de l’hôtel, le personnel est efficace et discret, la chambre était petite mais fonctionnelle. Seul petit bémol, le lit étant au bord de la fenêtre, il fait très froid puisque les vitres sont en simple vitrage (comme partout à Londres). Petit déjeuner super, avec pancakes!!!
CAROLE
Séjour de 4 nuits en novembre 2019
Front desk a répondu le 15 nov. 2019
Dear Carole,
Thank you kindly for taking the time to leave a review.
I am glad to read that you have found the location ideal for your travels in London the staff helpful and the breakfast delicious.
I would like to apologize for the issue you had with the bed being closer to the window, though we do have different rooms with a different layout, therefore we hope to welcome you once more to the hotel.
Kindest regards,
Silvija,
Front desk
10/10 – Excellent
Laetitia
Voyage en famille
29 oct. 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Laetitia
Séjour de 5 nuits en octobre 2019
Paula, front desk a répondu le 30 oct. 2019
Dear Laetitia,
Thank you kindly for taking the time to leave us a review.
We're more than glad to see that you had a wonderful stay with us. Thank you for such an amazing feedback.
We hope to host you again soon.
Kind regards
10/10 – Excellent
Voyageur vérifié
Voyage de couple
15 oct. 2019
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Accueil par un personnel très sympathique et agréable, chambres calmes propre et literie super. Nous avons passé un très agréable séjour à Londres. Nous recommandons vivement cet établissement.
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Cristina a répondu le 15 oct. 2019
Dear guest,
thank you so much for taking some time to leave us a feedback, we really appreciate it!
We are glad that you had a pleasant stay at our property.
We hope to see you again soon!
Kindly regards,
Cristina
Front Desk
10/10 – Excellent
Jerome
14 juin 2019
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Efficient and friendly staff
Very friendly staff. Spacious room. Good location
Jerome
Séjour de 1 nuit en juin 2019
Paula, front desk a répondu le 14 juin 2019
Dear Jerome,
Thank you kindly for taking the time to leave us a review.
We're more than glad to see that you enjoyed your stay with us. We appreciated your kind words about us.
We hope to host you again soon.
Kind regards
10/10 – Excellent
Sabrina
Voyage de couple
8 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The best wester hotel is ideally located; 2 minutes from Hyde Park and Lancaster Station. Shops vor snacks and drinks can also be reached in 2 minutes.
The hotel is very cozy. The employees at the reception are very friendly an always try to help.
The breakfast was very, very good! Of egg dishes, bacon/sausages over fresh fruit und vegetables to small Kellog´s portions, everything was prepared with a lot of love. And I have never eaten such good croissants, chocolate croissant and raisin rolls! The staff here were also very friendly an accommodating.
We will come back in any case.
Sabrina
Séjour de 5 nuits en avril 2024
Beatriz R a répondu le 9 mai 2024
Dear Sabrina, Thank you so much for your lovely words about our establishment. We are so happy to hear that your stay at the Mornington Hyde Park Hotel was immensely enjoyed by yourself. On behalf of all the staff, we thank you for your kind words, and we do hope to one day welcome you back again! Kind regards,Beatriz Reception
10/10 – Excellent
Scarlett
2 mai 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovely property and great location! Would recommend
Scarlett
Séjour de 1 nuit en avril 2024
Qudus a répondu le 2 mai 2024
Dear Scarlett, Thank you for sharing your experience, we would like to thank you for your kind words and recommendations. It's always a pleasure! we hope to welcome you back soon. If you have any more feedback or need assistance with anything else, feel free to contact us directly. Best regards. Qudus Front Office Receptionist.
10/10 – Excellent
John
Voyage de couple
2 mai 2024
Points forts : Propreté, service et personnel
Room on top floor was too small for a double ,no room for bedside tables and no room to get into bed on one side.The shower was pathetic . The breakfast and staff were excellent .
John
Séjour de 2 nuits en avril 2024
MA a répondu le 2 mai 2024
Dear John, Thank you very much for leaving your feedback in-regards to your stay at the Mornington Hyde Park Hotel. We are delighted to see that you thoroughly enjoyed your time with us. We make it our number one aim to make sure that our guests are in total comfort when they spend their time in our wonderful home. We are deeply sorry for the issues you had faced with the shower, this has come as a huge surprise to us all and we would love to make up for this unfortunate experience the next time you decide to stay with us, we hope to see you again soon.Kind Regards,MagedFront Office Supervisor
6/10 – Acceptable
Michelle, Kuna
1 mai 2024
Points faibles : Service et personnel
Michelle
Séjour de 4 nuits en avril 2024
Beatriz R a répondu le 2 mai 2024
Dear Michelle, Thank you for your review! We are always looking for things to improve on, and reviews such as the one you have provided us with are of immense use to us. We understand that things may not always go according to plan, however, we thank you for your patience. It was our pleasure to welcome you to our establishment and we hope to do so in the nearer future.Kind regards,Beatriz Reception
6/10 – Acceptable
Kjell
Voyage de couple
29 avr. 2024
Points forts : Service et personnel, commodités
Points faibles : Propreté
Nice and varm staff, we felt very welcomed. The room was not so cleaned, the shower had very little preasure, it was very hot in the rom, the view from the room was not so fun.
Kjell
Séjour de 2 nuits en avril 2024
Abz a répondu le 29 avr. 2024
Dear Kjell,Thank you for sharing your experience! We appreciate your feedback and are delighted that our staff made you feel welcomed during your stay. Their warmth is indeed an essential part of our hospitality. However, we apologize for the inconveniences you encountered. We regret that the room did not meet your expectations in terms of cleanliness. Rest assured, we take this seriously and will address it promptly. We also apologize for the low water pressure in the shower. We’ll investigate and rectify this issue to ensure a more comfortable experience for our guests. Additionally, we understand that the room being too hot affected your comfort. We’ll review our climate control systems to prevent such discomfort in the future. While not all rooms offer breathtaking views, we apologize if the view from your room fell short of your expectations. Your feedback helps us improve, and we hope to welcome you back soon for a more enjoyable stay. Best regards,Abz Front Office Supervisor
10/10 – Excellent
Antonietta
Voyage en groupe
27 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Antonietta
Séjour de 3 nuits en avril 2024
Beatriz a répondu le 27 avr. 2024
Dear Antonietta, Thank you so much for leaving feedback regarding your stay at the Mornington Hyde Park Hotel. We are happy to see that you enjoyed your stay with us immensely. We strive to always ensure that our guests feel comfortable when they spend their time away from home. If there is anything that we can do for you, do not hesitate to get into contact with us.Kind regards,Beatriz Reception
10/10 – Excellent
Lisa
Voyage de couple
25 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We arrived a little early and our room wasn’t ready which we had no issue with at all, we had no plans so enjoyed just sitting in the lovely reception/bar area and were provided with some free drinks. The staff were lovely. Breakfast the next day was the best I’ve ever had in a hotel. I’d definitely stay again. Access into London was easy and only around 20 mins. ☺️
Lisa
Séjour de 1 nuit en avril 2024
Beatriz R a répondu le 25 avr. 2024
Dear Lisa, Thank you so much for your kind words. We are so grateful for your patience. It was an honour for us to welcome you to our establishment and we would love to have the opportunity to do so again in the near future.Kind regards,Beatriz Reception
10/10 – Excellent
Sergei
Voyage d’affaires
21 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good!
Sergei
Séjour de 3 nuits en avril 2024
Sofia a répondu le 22 avr. 2024
Dear Sergei,Thank you for reservation at Best Western Mornington Hyde Park Hotel.We are happy to receive your feedback about your recent stay with us. Your satisfaction is very important for us and we hope you will choose us again in the future.Kind regards,ReceptionMornington Hyde Park Hotel
8/10 – Bien
Riccardo
20 avr. 2024
Riccardo
Séjour de 1 nuit en avril 2024
Beatriz R a répondu le 10 mai 2024
Dear Ricardo, Thank you for your kind words about our establishment. We are happy to know that on the overall, you enjoyed your stay at our establishment immensely. It was a pleasure to welcome you, and we would love to have an opportunity to do so again. Kind regards,Beatriz Reception
8/10 – Bien
YANKUO
16 avr. 2024
Points forts : Propreté, service et personnel
The room is not soundproof, I can hear the tv sound and people talking from next door very clearly.
YANKUO
Séjour de 4 nuits en avril 2024
Beatriz a répondu le 18 avr. 2024
Dear Yanuko, We are so happy to see that you enjoyed your stay at the Mornington Hyde Park Hotel. We would like to apologise for any inconveniences caused to you as a result of the noise. If there is anything that we can do to remedy this, do not hesitate to get into contact with us.Kind regards,Beatriz Reception
8/10 – Bien
Tammy
11 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Tammy
Séjour de 1 nuit en avril 2024
Beatriz a répondu le 12 avr. 2024
Dear Tammy, We are happy to hear that your stay at the Mornington Hyde Park Hotel. We value all of our guest feedback immensely, as we are continuously aiming to improve our services. If there is anything we can do for you, please do let me know. It was our pleasure to welcome you and we would love to do so again in the nearer future. Kind regards,Beatriz Reception
10/10 – Excellent
Franco
Voyage de couple
11 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice hotel
Franco
Séjour de 1 nuit en avril 2024
Beatriz R a répondu le 11 avr. 2024
Dear Franco, We are happy to see that your stay at the Mornington Hyde Park Hotel was exceptional. We would like to thank you for your feedback, as it is the key to ensure our efforts at improving the quality of our services are not fruitless. It was a pleasure to welcome you to our establishment and we would love to have an opportunity to do so again. Kind regards,Beatriz Reception
10/10 – Excellent
Sara
Voyage de couple
1 avr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent location, warm friendly staff, will definitely stay again
Sara
Séjour de 3 nuits en mars 2024
MA a répondu le 2 avr. 2024
Dear Sara, we are delighted to see that you thoroughly enjoyed your stay with us. We would like to thank you for your feedback and let you know that we would love to welcome you back to our hotel in the near future!Kind regards,MagedNight Manager
8/10 – Bien
Elaine
Voyage en famille
27 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property and surrounding area were great!!!! Breakfast was delicious!!! Hotel & room were clean & spacious!!!
Elaine
Séjour de 2 nuits en mars 2024
M.A a répondu le 28 mars 2024
Dear Elaine, Thank you for reservation at Mornington Hyde Park Hotel. We are thrilled to see the positive feedback from you about your recent stay. We hope to see you again soon!Kind regards,Maged,Night Manager
6/10 – Acceptable
Will
21 mars 2024
Front desk staff not particularly friendly and my room on the 4th floor very noisy thanks to an air conditioning until outside. However, breakfast was good and it's a good budget option for a London break.
Will
Séjour de 1 nuit en mars 2024
Sofia a répondu le 23 mars 2024
Dear Will,Thank you for completing a review about your recent stay at Mornington Hyde Park Hotel.First of all, I would like to apologise for the inconveniences caused during your last visit of us.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We would like to ask you if there is anything we can do to apologise for that inconveniences or improve your next stay?Best regards,Reception Mornington Hyde Park Hotel
10/10 – Excellent
Edwin
19 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Edwin
Séjour de 5 nuits en février 2024
Sofia a répondu le 9 avr. 2024
Dear Edwin,Thank you for the review about your recent stay with Best Western Mornington Hyde Park Hotel.We appreciate your feedback and it helps us to make your future visit better.Kind regards,ReceptionBest Western Mornington Hyde Park Hotel
10/10 – Excellent
Hayley
Voyage de couple
18 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Lovely hotel, staff were very helpful and friendly. Excellent breakfast, fantastic choice, staff very attentive replenishing and clearing away regularly. Hotel situated in lovely area a very short walk from Hyde park and underground station. Would definitely recommend and would visit again, thank you.
Hayley
Séjour de 2 nuits en mars 2024
Sofia a répondu le 19 mars 2024
Dear Hayley, Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Best regards,Reception Mornington Hyde Park Hotel
10/10 – Excellent
Nicole
Voyage en groupe
16 mars 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The room is modern, comfortable and clean and the staff is polite.
Hyde park is almost in front of the property.
The area is safe and there is everything you need, two metro stations, bus stops, shops and restaurants.
I recommend this property for your stay in London.
Nicole
Séjour de 2 nuits en mars 2024
Beatriz a répondu le 16 mars 2024
Dear Nicole, We are so happy to see that we exceeded your expectations during your stay at the Mornington Hyde Park Hotel. We value our guest feedback immensely as it continuously ensures that the services we provide are improving. We would love to welcome you back to our establishment in the near future! Kind regards,Beatriz Reception
6/10 – Acceptable
Jade
Voyage d’affaires
15 mars 2024
Points forts : Propreté, service et personnel
Jade
Séjour de 4 nuits en mars 2024
Beatriz a répondu le 15 mars 2024
Dear Jade, Thank you so much for your rating of the Mornington Hyde Park Hotel. We are dedicated in providing our guests with the best experience possible, and we are glad to see that you enjoyed your stay with us. We hope you will join us again soon!Kind regards,Beatriz Reception