Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
71% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Personal Event
by A verified traveller

Convenient location with all you need

Posted 24-Aug-2012 on Hotels.com
Perfectly fine hotel. Single room was smallish but suitable as it was only for 2 nights for a family wedding. Location good only 10-15 min walk to Victoria station for underground, national rail and good bus links. The only slight issue was that the room was very hot - due to a very unexpected heatwave in August - ventilation was very poor but there was a small fan in the room but even with the fan going and the window open (road is quite noisy) it remained very hot in the room. I had room only but there are plenty of cafes nearby for breakfast/coffee if required.
3 out of 5
Recommended
for Families
by Igor

strictly bed and breakfast, not a hotel

Posted 17-Aug-2012 on Hotels.com
I cannot think of a reason for the hotel to have 4 stars. It was exactly a 3 star experience. I stayed with my son. The room was barely larger than the bed and the table. We didn't get the twin bed as we ordered. The room was much smaller than anything on the pictures. Breakfast was very simple and not until 10 AM was as the kitchen lady shoved us out at 9:30. The free wireless internet was not true because the signal was too weak even on the first floor. Otherwise, the receptionists were very friendy and helpful, rooms were clean, and location was okay, just a 5 minute walk from Victoria. But the size of the room, scarce breakfast, and lack of the primised internet were quite inconvinient. Never staying there again. It was great for a 3-star bed and breakfast place, but not for a 4-star hotel.
5 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 13-Aug-2012 on Hotels.com
3 out of 5
Recommended
by Olympics 2012

Satisfactory

Posted 13-Aug-2012 on Hotels.com
Hotel is in a convenient location and was satisfactory for the night. It was clean and the hotel provided very good service. The rooms are small and need some updating. I would have called this a 3-star, not a 4-star hotel.
1 out of 5
by A verified traveller

A prison Cell

Posted 3-Aug-2012
The room was so small and hence felt like I stayed in a prison cell. Worst hotel ever!
4 out of 5
Recommended
for Families
by Alex

Good central location. Great connection to Airport

Posted 25-Jul-2012 on Hotels.com
Hotel is located at a very convinient location, close to several points of interest and public transportation. Continental breakfast could have a bit more selections. Wireless Internet connection is not acceptable, very weak.
2 out of 5
by A verified traveller

Poor

Posted 25-Jun-2012
Pros: Looked nice from outside
Very small room, no air con, windows didn't open would not stay there again.
2 out of 5
Recommended
for Business Travellers
by Jim S

Hotel Room Issues

Posted 21-May-2012 on Hotels.com
Drafty window directly over bed. Broken exterior glass panel. Curtains barely big enough to cover window size. No cold water in the morning. TV reception in room for BBC1 very poor.
2 out of 5
by Maggie from Poland

Small room, small bed, nothing special

Posted 6-May-2012
Pros: location
Cons: small room
Location: pretty good..... close to the victoria coach station
Room was VERY small.... Bed was small too........ Internet was not working........... but the location is good
3 out of 5
by A verified traveller

Disappointed

Posted 24-Apr-2012
The hotel was just ok. The rooms were smaller than the hotels in Belgrade, Serbia. The staff was aloof; not very helpful.