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Reviews of Arosfa Hotel London by Compass Hospitality

3 out of 5
Arosfa Hotel London by Compass Hospitality
83 Gower Street, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 518 out of 1000 reviews" "
Rating 8 - Good. 352 out of 1000 reviews" "
Rating 6 - Okay. 85 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David, Lincoln

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, quiet rooms helped for a great night’s sleep. Thank you
Stayed 2 nights in Apr 2024
Response from Arosfa Team on Apr 22, 2024
"Thank you, David, for sharing your experience! We're thrilled to hear that you enjoyed our excellent location and had a restful night's sleep in our quiet rooms. Your comfort is our priority, and we're delighted to have contributed to your positive stay. We look forward to welcoming you back on your next visit!"

8/10 Good

Elizabeth

Room fine for two nights but too small for any longer. Very quiet.
Stayed 2 nights in Apr 2024
Response from Arosfa Team on Apr 12, 2024
It's great to hear that the room served its purpose for your short stay and provided a quiet environment. Your feedback about the size is valuable, as it helps future guests make informed decisions. Thank you for sharing your experience!

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact little double room but everything I needed for a short stay. Ceiling fan and a window that opened were a bonus on a warm night and there was an abundance of usb and sockets which I always appreciate.
Stayed 1 night in Apr 2024
Response from Arosfa Team on Apr 12, 2024
It sounds like you had a comfortable stay! The inclusion of a ceiling fan and an opening window for ventilation is definitely a plus, especially on warmer nights. And having plenty of USB and socket outlets is always a practical feature. Thank you for sharing your experience!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I am a very satisfied, repeat guest at this simple, clean, convenient hotel in Bloomsbury.
Stayed 7 nights in Feb 2024
Response from Arosfa Team on Mar 3, 2024
Dear William,Thank you for taking the time to share your feedback on your recent stay at the Bloomsbury hotel through Expedia. We're delighted to hear that you are a satisfied and repeat guest.It's great to know that you appreciate the simplicity, cleanliness, and convenience of the hotel. Providing a comfortable and convenient experience for our guests is our top priority, and we are pleased to have met your expectations.Your continued support as a repeat guest means a lot to us, and we look forward to welcoming you back on your future visits. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We value your input and strive to make each stay even better.Thank you once again for choosing our hotel, and we appreciate your positive review.Best regards,

8/10 Good

Victoria

Stayed 1 night in Dec 2023
Response from Arosfa Team on Jan 31, 2024
Thank you for sharing your review of your stay

8/10 Good

Mike

Stayed 1 night in Dec 2023
Response from Arosfa Team on Jan 31, 2024
Thank you for sharing your review of your stay

8/10 Good

Jenni

Stayed 1 night in Dec 2023
Response from Arosfa Team on Dec 5, 2023
Thank you.

2/10 Terrible

Narinder

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As we arrived the lady at so called reception was very blunt and cold. She gave us a tiny little room. The room had a double bed in it and we had no room to move, the smallest bedroom ever that we have ever stayed in. As for the bathroom once again rediculas. Will not recommend this place to anyone. What a waste of our time and money.
Stayed 1 night in Nov 2023
Response from Arosfa Team on Nov 29, 2023
Dear Narinder,We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your feedback is crucial to us, and we regret that the service and accommodations fell short of your expectations.We are sorry to hear about your encounter with our reception staff and any inconvenience caused by the room size. Providing a warm welcome and comfortable accommodations are fundamental to our commitment to guest satisfaction, and we regret that we did not meet these expectations during your visit.We understand your frustration with the room size and the bathroom facilities, and we genuinely apologize for any inconvenience this may have caused. We take your comments seriously, and we will review these aspects to identify opportunities for improvement.We appreciate you bringing these issues to our attention, as it helps us address areas that need enhancement. Our goal is to provide a positive and memorable experience for all our guests, and we regret that we did not meet this standard during your stay.If there is anything specific you would like to share regarding your experience, or if there are ways we can make amends, please feel free to contact us directly. We value your feedback and would appreciate the opportunity to address your concerns.Thank you for your time, and we sincerely apologize for any inconvenience you experienced.Best regards,

8/10 Good

Vera, Oakland

Stayed 4 nights in Nov 2023
Response from Arosfa Team on Jan 31, 2024
Thank you for sharing your review of your stay

8/10 Good

Vera, Oakland

Stayed 2 nights in Nov 2023
Response from Arosfa Team on Jan 31, 2024
Thank you for sharing your review of your stay

6/10 Okay

Yijun

Stayed 4 nights in Nov 2023
Response from Arosfa Team on Jan 31, 2024
Thank you for sharing your review of your stay

8/10 Good

Hugh

Business traveller
Stayed 1 night in Nov 2023
Response from Arosfa Team on Nov 15, 2023
Many thanks

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Arosfa Team on Nov 8, 2023
thank you for giving us a excellent score

10/10 Excellent

Penny

Stayed 1 night in Oct 2023
Response from Arosfa Team on Nov 8, 2023
thank you for giving us a excellent score

6/10 Okay

James

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Arosfa Team on Nov 8, 2023
thank you for giving us a good score

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Arosfa Team on Oct 28, 2023
Thank you for your review. I'm sorry that your experience wasn't good, we hope to improve every day.

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's a good place today if you can't find anything else. The staff are not available all day even in your check-in or checkout windows. It is very roomy space and you don't have much space to turn especially in toliet area. But it has plenty hot water, open fresh air (NO WINDOW SEAL). A bit noisy during the night. It's good location to walking around the area of this historical London, exact right next to UCL.
Stayed 1 night in Oct 2023
Response from Arosfa Team on Oct 14, 2023
Dear Richard,Thank you for your review and feedback regarding your recent stay. We appreciate your comments and it's great to know that you found the place suitable. It's a shame if you think the staff were not readily available, especially during check-in and check-out times. We will do everything we can to improve and we hope to have you back.Best regards,

8/10 Good

Elaine

Stayed 2 nights in Oct 2023
Response from Arosfa Team on Nov 8, 2023
thank you for giving us a great score

10/10 Excellent

Heather E

Stayed 3 nights in Oct 2023
Response from Arosfa Team on Nov 8, 2023
thank you for giving us a great score

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before check in we were able to store our bags. Once checked in later our room was clean. A little hot but ok with window open and fan on, not too loud out on street. Good nights sleep. Good breakfast included in the price. Would recommend.
Stayed 1 night in Sep 2023
Response from Arosfa Team on Oct 4, 2023
Thank you for sharing your review, Sharon! We're delighted to hear about your positive experience during your stay at the Expedia hotel on October 4, 2023. It's great to know that you had a comfortable and enjoyable stay.Storing your bags before check-in is always a convenient option, and it's wonderful that your room was clean and provided a good night's sleep. Managing the room temperature by opening the window and using a fan is a handy tip for others who might stay there.The fact that a good breakfast was included in the price adds extra value to your stay, and your recommendation is appreciated. We hope you had a great time during your trip, and we look forward to welcoming you back in the future if you decide to visit again. Safe travels!

10/10 Excellent

Qin

Liked: Cleanliness, staff & service
Very convenient location
Response from Arosfa Team on Sep 4, 2023
I'm glad to hear that you found the location convenient! It's always a plus when a place is easily accessible and central to your needs. If you have any more details or experiences you'd like to share about your visit, feel free to provide more information, and I'd be happy to assist further or offer any recommendations.

10/10 Excellent

Tamara

Liked: Amenities, property conditions & facilities
Nice location very cozy
Stayed 1 night in Aug 2023
Response from Arosfa Team on Aug 31, 2023
Dear Tamara,Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear that you enjoyed your time at our hotel!We're thrilled that you found our location to your liking. Providing a convenient and attractive location for our guests is something we take pride in. It's wonderful to know that you felt comfortable and cozy during your stay. Your kind words truly mean a lot to us and motivate us to continue delivering excellent experiences to all our guests. If you have any further feedback or suggestions on how we can make your future stays even better, please don't hesitate to let us know.We sincerely appreciate your support and hope to welcome you back for another fantastic stay in the future.Best regards,

8/10 Good

Romina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, the room was very tiny but the bathroom was fabulous. As this is an victorian house, there is no lift and the staircase is narrow. Not ideal if you travel with a large suitcase. The staff was friendly and the breakfast was very good. The location is great and what I was looking for.
Response from Arosfa Team on Aug 30, 2023
Thank you for sharing your thoughts, Romina!We're delighted to hear that you had an enjoyable stay with us. It's great that you appreciated the charming Victorian house ambiance and the fabulous bathroom. We understand that the size of the room was a bit small, and we apologize for any inconvenience this may have caused, especially in regard to traveling with a large suitcase due to the absence of a lift. We'll certainly take your feedback into consideration as we continually work to improve our guests' experiences.We're thrilled that our friendly staff and delicious breakfast left a positive impression on you. It's wonderful to know that the location was just what you were looking for, making your overall stay more convenient.Thank you again for choosing to stay with us and for taking the time to leave a review. We value your feedback and hope to have the opportunity to welcome you back in the future. If you have any further comments or suggestions, please don't hesitate to reach out. Safe travels!

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little room, felt bigger than it actually was too. Couldn't be happier with my stay!
Stayed 1 night in Aug 2023
Response from Arosfa Team on Aug 30, 2023
I recently had the pleasure of staying at this charming establishment and I must say, it was an experience beyond my expectations. Despite the room's compact size, it managed to create an illusion of spaciousness that left me pleasantly surprised. The thoughtful design and layout of the room played a significant role in this delightful surprise.From the moment I stepped into the room, I felt a sense of comfort and warmth. The decor was tastefully done, creating an inviting ambiance that immediately put me at ease. Every corner of the room seemed to have been utilized efficiently, ensuring that no space was wasted.What truly impressed me was the attention to detail. It was evident that the staff had taken great care in ensuring that everything was in perfect order. The amenities provided were not only sufficient but also of high quality. The room was immaculately clean, and the linens were so fresh and soft, making for a truly restful night's sleep.The location of the establishment was also a big plus. It allowed for easy access to nearby attractions while still providing a quiet retreat from the bustling city. The combination of convenience and tranquility was exactly what I needed for my stay.Furthermore, the staff's hospitality was impeccable. Their genuine warmth and willingness to assist with any request made me feel valued as a guest. It's evident that they take great pride in ensuring that each guest has a memorable experience.In conclusion, my stay at this establishment was a delightful one, and I couldn't be happier with my choice. The room's deceptive spaciousness, along with its cozy atmosphere and top-notch amenities, made for a truly enjoyable stay. I wholeheartedly give it a perfect score of 10 out of 10 and would highly recommend it to anyone seeking a memorable and comfortable stay.Thank you for making my visit a truly exceptional one!Best regards,

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in London!
Arosfa Hotel in London feels like a bed & breakfast which we really loved! Our room on the ground floor looked into the courtyard and it was beautifully decorated. We were able to make a cup of coffee in the room before we went to breakfast which was fabulous! There is a buffet but also you can order to have your eggs and sausages cooked the way you like them. The hotel is just a few blocks from the metro and it was very easy to move around to see all the major attractions. I would definitely recommend the hotel to others! Our stay was for 2 nights.
Stayed 1 night in Aug 2023
Response from Arosfa Team on Aug 29, 2023
Dear Liliana,Thank you for sharing your wonderful review of Arosfa Hotel on Hotels.com! We're thrilled to hear that you had such a fantastic experience during your stay in London.It's delightful to know that you enjoyed the cozy and welcoming atmosphere of the hotel, which gave you the feeling of a charming bed & breakfast. The fact that your ground-floor room overlooked the courtyard and was beautifully decorated sounds like a lovely touch that added to the overall ambiance.The convenience of having the option to prepare your own cup of coffee in the room before heading to breakfast is indeed a great perk. The flexibility offered by the buffet and the choice to customize your eggs and sausages to your liking is certainly a fantastic way to start the day.We're glad to hear that the hotel's location near the metro station made it easy for you to explore the city's major attractions. London's efficient public transportation system can certainly enhance the overall travel experience.Thank you for your recommendation to fellow travelers. It's wonderful to know that your 2-night stay at Arosfa Hotel left you with such positive impressions.We appreciate your kind words and the time you took to share your feedback. Should your future travels bring you back to London, we would be absolutely delighted to host you once again.Best regards,

10/10 Excellent

Miles

Stayed 1 night in Aug 2023
Response from Arosfa Team on Sep 17, 2023
Dear Miles,Thank you so much for taking the time to leave us a fantastic 5-star review on Expedia! We truly appreciate your feedback and are thrilled to hear about your positive experience.Customer satisfaction is our top priority, and it's delightful to know that we met or exceeded your expectations. Your review means a lot to us, and it serves as a great motivation for our team to continue providing exceptional service.If you have any specific comments or suggestions that you'd like to share with us to make your next visit even better, please don't hesitate to reach out. We value your input and aim to continually improve our services.Once again, thank you for choosing us, and we look forward to welcoming you back in the future!Warm regards,

10/10 Excellent

Miles

Travelled with family
Liked: Amenities
The Arosfa is always our go-to place to stay! Great ambience, location and staff.
Stayed 4 nights in Aug 2023
Response from Arosfa Team on Aug 29, 2023
Hello Miles,Thank you for taking the time to leave a review on Expedia. We're thrilled to have you as a returning guest at Arosfa, and we truly value your loyalty.It's wonderful to hear that our hotel continues to meet your expectations and serve as your go-to place to stay in the area. We're delighted that you appreciate the great ambiance that we strive to provide for our guests. Creating a comfortable and inviting atmosphere is something we take pride in.We're glad to know that our location suits your needs well. Being situated in a convenient area is important to us so that you can easily access all the attractions and activities the city has to offer.Thank you also for your kind words about our staff. Our team members are dedicated to ensuring that your stay is enjoyable and memorable, so your acknowledgment of their efforts is truly appreciated.We can't wait to welcome you back to Arosfa for your next stay. Should you have any special requests or requirements, feel free to let us know. We're here to make your experience exceptional every time.Warm regards,

8/10 Good

Aaron

Stayed 3 nights in Aug 2023
Response from Arosfa Team on Sep 8, 2023
Hi Aaron,Thank you for taking the time to share your feedback on Expedia. We appreciate your review and your overall positive rating of 4 out of 5. It's important for us to hear from our customers so that we can continue to improve our services.If you have any specific comments or suggestions about your experience with Expedia that you'd like to share, please feel free to provide more details. Your insights can help us enhance our platform and provide an even better experience for you and all our users.We value your business and look forward to serving you in the future. If you have any questions or need assistance with anything related to your travel plans, please don't hesitate to reach out to our customer support team.Thank you for choosing Expedia, and we hope to continue being your go-to platform for all your travel needs.Best regards,

4/10 Poor

Luis

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Bugs found in bed. Asked for non-diary milk and was given a carton of almond milk that had expired 2 months ago. Bath mat was dirty on arrival, paper thin walls. Staff was nice but doesn't compensate the overall experience. Definitely not worth the money.
Stayed 2 nights in Aug 2023
Response from Arosfa Team on Aug 11, 2023
I'm sorry to hear about your disappointing experience during your stay. It's clear that there were several issues that affected your overall satisfaction. The presence of bugs in the bed, expired almond milk, a dirty bath mat, and thin walls certainly don't meet the standards one would expect from a quality accommodation.While it's positive that the staff was friendly, it's understandable that their attitude alone couldn't make up for the problems you encountered. It's important for establishments to ensure that all aspects of a guest's stay are up to par, from the cleanliness of the room to the quality of amenities provided.Your feedback highlights areas where improvement is needed, and it's essential for the management to address these concerns promptly. Hopefully, they take your review seriously and take steps to rectify these issues to provide better experiences for future guests. Thank you for sharing your feedback, and I hope your next accommodation will exceed your expectations.

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, safe, relaxed environment.
Stayed 1 night in Jul 2023
Response from Arosfa Team on Jul 28, 2023
Thank you, Alison, We're delighted to hear that your stay was comfortable, safe, and relaxed. Providing a pleasant environment for our guests is our top priority, and it's wonderful to know that we met your expectations.If you have any specific feedback or suggestions on how we can make your future stays even better, please don't hesitate to share them with us. We are always striving to improve and enhance our services.Once again, thank you for choosing our accommodation, and we look forward to welcoming you back in the future for another fantastic experience!Best regards,

8/10 Good

Giulio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy place to base your self to explore London
Stayed 3 nights in Jul 2023
Response from Arosfa Team on Jul 19, 2023
Thank you for your review! We're thrilled to hear that you enjoyed our prime location in London. Being conveniently situated makes it much easier for our guests to explore the city and all it has to offer.London is a vibrant and diverse city with so much to see and do, from iconic landmarks like Big Ben, the Tower of London, and Buckingham Palace, to world-class museums, theaters, and restaurants. We strive to provide our guests with a comfortable and convenient base to make the most of their visit.If you have any specific highlights or experiences you'd like to share from your time exploring London, we'd love to hear them. Your feedback helps us continuously improve our services and ensures that future guests have an exceptional stay.Once again, thank you for choosing us as your base for exploring London. We hope to welcome you back in the future for another memorable experience in this incredible city!

8/10 Good

Mary

Stayed 2 nights in Jul 2023
Response from Arosfa Team on Aug 11, 2023
Dear Mary,Thank you for taking the time to share your review on Expedia. We appreciate your feedback and are delighted to hear about your experience. Your 4 out of 5 rating indicates that you had a positive overall experience, and we're glad that we could contribute to your trip.If you have any specific comments or suggestions about your stay, travel arrangements, or any other aspect of your booking, please don't hesitate to share them with us. We are always looking for ways to improve and provide even better services to our valued customers like you.Once again, thank you for choosing Expedia for your travel needs. We look forward to assisting you with your future trips and ensuring that your experiences continue to meet and exceed your expectations.Best regards,

2/10 Terrible

Robert

Stayed 1 night in Jul 2023
Response from Arosfa Team on Jul 12, 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Ste

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant location, lovely room (I was in a one-bed as a solo traveler) and the staff very friendly. Would recommend.
Response from Arosfa Team on Jul 9, 2023
Thank you for staying with us and for the kind words. It was a pleasure serving you and I hope to welcome you soon.

8/10 Good

Cindy

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything was wonderful, though the glass bathroom door was awkward.
Stayed 3 nights in Jul 2023
Response from Arosfa Team on Jul 9, 2023
Thank you for staying with us and for the kind words. It was a pleasure serving you and I hope to welcome you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The man from up north
I was very pleased with everything hotel had to offer very clean any amount to eat if I wished for breakfast in fact the staff made sure I new what was on offer cooked breakfast was lovely staff pleasant and friendly only 1 issue bathroom was a bit tight to get around in overall enjoyed my stay
Stayed 2 nights in Jul 2023
Response from Arosfa Team on Jul 7, 2023
Thank you for staying with us and for the kind words. It was a pleasure serving you and I hope to welcome you soon.

6/10 Okay

Karla

Disliked: Property conditions & facilities
The room was small and the breakfast was average. Close to local transport to anywhere you would like to visit, going by bus.
Stayed 1 night in Jun 2023
Response from Arosfa Team on Jul 7, 2023
Thanks for staying with us. We appreciate your feedback

8/10 Good

Danielle, Bradford

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A very small single bed room in the top of the building with no AC, a ceiling fan which made a squeak which was reported at check out, two small windows to let in air, overhead shower didn’t work but hand held was fine. Late check out at 11 was great. Tea & Coffee in room provided, nice and quiet even though on main road. Comfy bed and pillows, nice staff and service. Location great for Goodge Street tube.
Stayed 1 night in Jun 2023
Response from Arosfa Team on Jul 7, 2023
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

James

Business traveller
Great place with really friendly staff. Small but nicely decorated room.
Stayed 1 night in Jun 2023
Response from Arosfa Team on Jun 30, 2023
Thank you for staying with us and for the kind words. It was a pleasure serving you and I hope to welcome you soon.

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and spotlessly clean. The bathroom in Room 6 appeared to be brand new! No air conditioning, as is common in older hotels in London, but the ceiling fan helped considerably. Our room faced Gower Street but was extremely quiet. There is a small garden in the back of the hotel, which was a pleasant place to sit and enjoy the summer evening.
Stayed 1 night in Jun 2023
Response from Arosfa Team on Jun 27, 2023
Thank you for staying with us and for the kind words. It was a pleasure serving you and I hope to welcome you soon.

8/10 Good

Zoey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival, we were greeted and welcomed into the property. Even though we were early for check in we were given the option of leaving our luggage or sitting in the outside courtyard. The staff were lovely and attentive and the hotel/room was clean. Breakfast was cooked fresh and was very tasty. It was about 5 min walk from the tube station and was easy to find. Would definitely recommend and stay again.
Response from Arosfa Team on Jun 27, 2023
Thank you for staying with us and for the kind words. It was a pleasure serving you and I hope to welcome you soon.

6/10 Okay

Helen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Arosfa Team on Jun 9, 2023
Thanks for staying with us . We appreciate your feedback

8/10 Good

Frank, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern Georgian building within the London city center that's close to several touristy neighborhoods such as SoHo and Chinatown. Be aware that it has no elevators and air condition though. However, the rooms have ceiling fan. Staff were all friendly and helpful Its central location was a 5-10 minute walk to the Euston Square or Goodge tube stations or 15 minutes to Euston rail station. The British Museum was about a 10 minute walk down the street. Overall, highly recommended.
Stayed 4 nights in May 2023
Response from Arosfa Team on Jun 5, 2023
Thanks for staying with us and kind words. We appreciate your feedback

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Arosfa Team on Jun 5, 2023
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Property should be rated 0 or 1
I didn’t stay, even though the room had been prepaid. I found a different hotel right away.
Stayed 2 nights in May 2023
Response from Arosfa Team on Jun 5, 2023
We appreciate your feedback

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Arosfa Team on May 27, 2023
Thanks for staying with us . We appreciate your feedback

6/10 Okay

Younglo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2023
Response from Arosfa Team on May 17, 2023
hanks for staying with us . We appreciate your feedback

10/10 Excellent

Einat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space to stay for short stays or long. Great staff very welcoming !
Stayed 1 night in Apr 2023
Response from Arosfa Team on May 6, 2023
Thanks for staying with us . We appreciate your feedback

8/10 Good

Pui Yi Pamela

Stayed 6 nights in Apr 2023
Response from Arosfa Team on May 17, 2023
Thanks for staying with us . We appreciate your feedback

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Florinda on Apr 26, 2023
Thanks for staying with us . We appreciate your feedback