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Reviews of Napoleon Lagune

3 out of 5
Napoleon Lagune
01 Rue 20, Quartier Be Kpota, Lomé

Reviews

6.6
Rating 10 - Excellent. 4 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 7 out of 27 reviews" "
Rating 4 - Poor. 5 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Stayed 2 nights in Oct 2023

6/10 Okay

adam

Liked: Cleanliness, room comfort
Not bad, there are better options for the money
Hotel is dated but is clean, the service is average but the Wi-Fi is terrible… The hotel is also in a difficult part of town, distant from many things as well as not as safe as other areas.
Stayed 3 nights in Sep 2021

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended calm and green oasis near the airport
This property is a great oasis refuge from the often very dusty/congested city. It's a nice location by the river, with trees full of bird song. Staff was also quite helpful during our stay and to arrange taxis for us to get around. Limited menu options for this vegetarian, but what we had was pretty good.
Stayed 2 nights in Jan 2020

8/10 Good

charles

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in total either side of a trip around Togo and Benin . One of the best hotels of the trip . Food and drink wise one of the most expensive though . Very close to the airport . Very good price for an airport transport offered through the hotel . It’s a shame that they charge so much for a room for a few extra hours if you have a late flight , which most are . Easy access to the fetish market as well .
Stayed 1 night in Nov 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
nice place
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Leslie

Liked: Cleanliness, staff & service, room comfort
Convenient, clean and charming, good food.
A convenient hotel near airport. By African standards; great, charming, wonderful staff, good pool, but other than the Lagune you have to drive to get any where interesting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Kenneth, Ottawa

Liked: Cleanliness
Disliked: Property conditions & facilities
Well it has character....
Two days on business. This hotel runs on the Franc or American dollars. Operating language is French. English is poor to non-existent. Room clean with a bed low to ground and dense equivalent to sleeping on a thick rug. Bathroom fixtures not secured so that when you turn a tap on it revolves. Has hot water and shower worked. Small safe in a locking closet. Has bars on the windows but a butter knife opens your front door. Burning garbage nearby adds to the ambience when you eat. As other reviewers have noted the music pumps loud starting in the afternoon through the evening. The positive is that this is a semi safe area, unlike the Sancta Maria Hotel area where we also frequent and loved but were subject to attempted robberies in the early afternoon by men on motorcycles, and on the beach. Would I honestly stay here again - no. Negatives far outway the postives

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice two days in Lome
Clean hotel, staff smiling and helps you quickly if you need something. In Bar and restaurant, foods and drinkings are various and not expensives.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Location was a shock... Room 22 airCon too noisy
I spent a night in Napoleon Lagune. Having come across a favorable review on trip advisor, I trusted the veracity of the review. I have to admit that the staff were a nice bunch. Their attitude and service does cover up for the shocking drive from the airport to the Be Kpota area of Lome. A dusty stretch beside a rail line, strewn with garbage made for the access to the hotel, which was nested between the edge of the lagoon and the houses of Be Kpota. My room was facing the back of a house, not to mention the deafening noise of the air conditioning unit of room 22. I had to switch it off and open the windows instead. Luckily windows had mosquito netting. Sleep wasn't exactly comfortable. Food was good though. I give that to them. I will recommend for a 1 or 2 night stay. Not more.

6/10 Okay

Girish, India

Liked: Cleanliness
Mediocore
The reality was different than expectations from the website description. The space was cramped and the surrounding neighbourhood was not good. The Breakfast was having limited options and was charged extra for additional request.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Jan Arie, Alblasserdam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice small scale african hotel
Basics are available. personnel is dedicated. Food is OK but not great. Nice setting on the lagune.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
unterirdisch
der Aufenthalt war von beginn an bescheiden...................Keine Akzeptanz von Mastercard oder Amex.......... Klimaanlage war nicht zu regeln, es gab nur laut und lauter...............Zimmer direkt über der Küche..........

2/10 Terrible

Sylvie, Rennes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un désastre
Partie en famille avec 2 enfants. Arrivée à l’hôtel dans les faubourgs de Lomé. Attente d'environ 3/4 heures avant d'avoir les clés. Nous avions demandé 2 chambres cote à cote, bien évidemment nous ne les avons pas eu. Résultat: squatt a 4 dans une chambre sans moustiquaire! Boite de nuit sur la lagune, pas dormis de la nuit. Petit déjeuner non réfrigéré. Piscine : c'est une pataugeoire à moustiques avec une eau non filtrée. Résultat: nous avons perdu 1500 euros car nous avons été contraints de changer d’hôtel pour assurer le coté sanitaire de notre séjour avec les enfants.

4/10 Poor

Céline, Boucherville

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel à Lomé au Togo non recommandable
Situé dans un quartier non recommandable et non sécuritaire. La route pour si rendre est quasi impraticable.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Torben Hansen, Copenhagen

Disliked: Staff & service, property conditions & facilities, room comfort
Find et andet hotel om du kan
Napoleon Lagune ligger langt fra byen og i et område, når solen er gået ned er der meget mørkt. Jeg havde forventet mig mere til prisen men blev virkelig skuffet - så som sagt om I skal til Lome vil jeg foreslå at I fortsætter sødningen efter et godt hotel.

8/10 Good

Philippe, France

Liked: Cleanliness, property conditions & facilities
Ambiance africaine et vacances
Certes, le Napoléon Lagune n'est pas un Palace. Mais très bon rapport qualité-prix dans sa catégorie. Très bien situé près de l'aéroport, belle vue sur la lagune proche. Ambiance africaine et vacances avec restaurant-paillote, jardin luxuriant, jolie piscine. Meme les tubes métalliques ont été peints en imitation bambou!!!

4/10 Poor

トラベラー, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
寝るだけ
部屋の照明暗い。ヨーロッパのエコノミーなホテルと同じ価格なのに格安ホテル以下の対応。

6/10 Okay

Verified traveller

Umgebung des Hotels nur Dreck und Gestank
Bei Ankunft im Hotel wurde mir mitgeteilt, daß ich nur für 3 Tage dort verbleiben könne. Alles insgesamt schlecht organisiert. Die Umgebung des Hotels bestand nur aus Dreck und Gestank. Das Hotel selbst war sauber mit freundlichem Service.

8/10 Good

Susanne, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oase in Lomé
Das Hotel Napoleon Lagune ist eine Oase im heißen staubigen Lomé. Der Pool ist ausreichend groß für eine Erfrischung und im Restaurant gibt es sehr gutes Essen mit einer französischen Note.

4/10 Poor

maudhuy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
salle de bain vétuste, pas d'eau chaude. Hôtel passable

8/10 Good

nicolas, région parisienne, France

Liked: Cleanliness, staff & service, property conditions & facilities
un hotel accueillant dans la ville profonde
la direction est présente et accueillante. Le personnel est souriant et sympathique. On est loin des sites artificiels et de la plage, mais on rencontre la ville profonde. Le cadre intérieur de l'hotel est reposant et bien tenu. La chambre est adaptée, fraiche, spacieuse, pour un passage de quelques jours. La restauration est disponible à toute heure, et la piscine est une détente appréciée.