Indoor pool, sun loungers

Reviews of Southport Holiday Park

2 out of 5
Southport Holiday Park
Shore Road, Ainsdale, Southport, England

Reviews

5.4
Rating 10 - Excellent. 25 out of 241 reviews" "
Rating 8 - Good. 49 out of 241 reviews" "
Rating 6 - Okay. 53 out of 241 reviews" "
Rating 4 - Poor. 33 out of 241 reviews" "
Rating 2 - Terrible. 81 out of 241 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

5.8/10

Amenities

4.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Christian

Stayed 5 nights in Aug 2022

2/10 Terrible

Mia

Travelled with family
Disliked: Cleanliness, room comfort
There was ants in our room.. The chalet was dirty overall it was a shambles
Stayed 2 nights in Aug 2022

4/10 Poor

Brian

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2022

8/10 Good

Lee

Travelled with group
Stayed 1 night in May 2022

6/10 Okay

Paige

Stayed 1 night in May 2022

2/10 Terrible

Dylan

Stayed 1 night in May 2022

2/10 Terrible

rebecca

Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

Neil

Travelled with group
Disliked: Cleanliness, room comfort
Total dump and a health risk
This place should be closed down immediately, it is a risk to life and health. Electricals have not been PAT tested for years, power sockets hanging out of the walls, rooms are filthy, furniture ripped and in poor repair. We were forced to move rooms 3 times, we offered to pay extra to stay in "upgraded" rooms but this was refused, in reality there were no better rooms. Staff were uninterested and the "Duty manager Tony", refused to deal with the situation and dismissed us in a flippant manner. One of our party opted to return home due to the unacceptable state of our room. Avoid at all costs, you will regret staying at this dump.
Ripped sofa bed
Leaks and mold
Dirt
Electrical shock
Stayed 2 nights in Apr 2022

8/10 Good

Adele

Stayed 2 nights in Apr 2022

2/10 Terrible

Julie

Disliked: Amenities
Stayed 1 night in Apr 2022

6/10 Okay

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Cannot say enough for the staff but the property is in terrible condition throughout. Mattress was like lying on a bag of bones. Needs desperate investment
Stayed 1 night in Feb 2022

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort
Holiday
Lovely holiday, friendly staff , nice and clean apartment very happy we will go again and told all our friends about it
Stayed 3 nights in Sep 2021

6/10 Okay

Rachel

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
The Staff and Bluecoats are amazing .The chalets were a little disappointing as they appeared clean until closer inspection .
Stayed 2 nights in Sep 2021

2/10 Terrible

lee

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, room comfort
Great stay.
Absolutly brilliant for the kids, entrainment staff were fantastic. Chalet was very basic but clean and had everything needed. Brand new bedding given on arrival so very useful. Parks are great, bar staff were lovely too 😁 abit loud at night times but its expected.
Stayed 2 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Room comfort
Rooms are okay to stay. Beds are quiet small. No coffee shop before 9 am Dont expect too much
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice individual chalets, quite spacious open plan and a good base
Stayed 2 nights in Jul 2021

10/10 Excellent

Phillip

Disliked: Room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beds are terrible very uncomfortable and bed settee was very bad
Stayed 3 nights in Jul 2021

6/10 Okay

Felipe

Stayed 2 nights in Jun 2021

6/10 Okay

Antony

Travelled with family
Disliked: Room comfort
Not the best.
When I booked a room via hotels.com I never expected my room to be a chalet on a pontins resort. Hotels.com I expected a hotel as in the name not a poorly run holiday park with screaming children until 11:45pm on both Friday and Saturday evening. I utilised two of my free room passes which were £70.00 each and it was used against a £45.00 and £56.00 room. Ps: satin sheets were handed to me on booking in and I had to make my own bed not that it was a major issue.
Stayed 2 nights in Jun 2021

2/10 Terrible

Vivien

Travelled with family
Disliked: Cleanliness, room comfort
Hell hole
The horror on arriving here to see it’s nothing like the website portrays was immense! My 3 grandchildren were scared to stay here! There was no social distancing in the venue and no masks being worn an absolute hell hole!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, room comfort
Shocking accommodation
The accommodation was extremely poor, we didnt expect luxury due to the price we paid however it was in a word unbearable and we only stayed one night. The curtains were hanging off, there were crumbs all over the floor. The windows were filthy and the beds were extremely uncomfortable
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
Considering pontins is all about the children,all of the rides shut at 4pm so there was nothing for the children except the park,even the blue coat shows were definitely not upto their usual standards very disappointing ☹️☹️
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Please do not go absolutely horrendous how health and safety are allowing this place to stay open .. Rooms are a falling apppart you cant lock all ur windows either so big risk. Lets just say we got there and we could of cried its that bad even our 8 and 10 year children where mortified
Stayed 1 night in Jun 2021

8/10 Good

Wendy

Seaside Weekend break on a budget.
Weekend budget break at Bank Holiday/May Half Term. Accomodation is basic and fuss-free, but ideal for those who just use as a base.
Stayed 2 nights in May 2021

10/10 Excellent

Danielle

Stayed 2 nights in May 2021

4/10 Poor

Oliver

Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Stayed 2 nights in May 2021

8/10 Good

Susan

Travelled with family
Pontins
Buildings are slighly run down, could do with some paint and tlc
Stayed 2 nights in May 2021

6/10 Okay

Michael

Travelled with family
Stayed 2 nights in May 2021

10/10 Excellent

Danny

Stayed 2 nights in May 2021

8/10 Good

LESLEY

Travelled with family
Disliked: Cleanliness, room comfort
Disappointing
Stayed 2 nights in May 2021

6/10 Okay

Michael

Disliked: Cleanliness, room comfort
Rough but worth the money
Stayed 3 nights in May 2021

4/10 Poor

Heather, Scotland

Disliked: Cleanliness, amenities, property conditions & facilities
The accommodation was very dated and smelled of damp. The entertainment was extremely poor
Stayed 3 nights in Sep 2020

8/10 Good

Lauren, Chorley

Travelled with family
Disliked: Amenities
Staff super helpful, friendly. Great bunch of guys throughout the site. Apartment clearly sanitised everything fresh. Just all the window handles were broken beyond repair which made me feel really nervous and unsafe throughout the night but other than that all was good. A lot closed on the park due to the Covid1984 Plandemic but that’s no fault of the holiday park. Arcade was brilliant. Would only return if it was ever “allowed” to reopen again fully
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip but good
The fireworks display was wonderful. The safety precautions we very impressive. Well done!!
Stayed 2 nights in Nov 2019

4/10 Poor

mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Mathew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vile place, abandoned the stay
God awful, I assume prisons are better
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My 21 month old baby cut all his leg open in the baby pool?? That pool should be 100% safe. Manager really lovely. Skme of the staff behind reception miserable.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Basic but everything you could ask for. No complaints
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Have never stopped before, will never nor will ever recommend this to anyone.
Stayed 1 night in Jun 2019

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities, room comfort
Shit hole
You should not have this disgusting place on your web page i am so upset I want someone to pho e me I have so many complaints about this place I should have been payed to stay there it's a joke I payed it's not for humans
Stayed 1 night in Jun 2019

4/10 Poor

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
A very run down holiday park. Needs refurbishment badly.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good. Facilities good. Clean outside areas. Reception were helpful.
Stayed 2 nights in May 2019