Ratings based on 1,392 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice and clean hotel

Posted 27-Mar-2015
Hotel room was clean enough, air conditioner was loud and pillows were very uncomfortable. Staff were friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Apalachin, NY

Posted 19-Mar-2015
Check in was very quick. Shuttle to airport was great.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Long Beah, CA

Convenient

Posted 9-Mar-2015
Hotel was close to airport, Destiny Mall ad downtown. It is clean and the staff is great, but it could use updating. Terrific pillows, large flat screen TV, and fresh berries with breakfast were all unexpected pleasures that made the stay extra nice.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa Ontario Canada

Restraunt Closure

Posted 6-Mar-2015
Pros: Staff at from desk were wonderful. Driver of van was very very pleasant and helpful.
Cons: Communication with guests about changes in facilities / or lack of them.
Location: We liked to shop. So your hotel is very close, etc.
Disappointed that we were not informed that dining room closed. Also, breakfast Saturday morning very poor. So poor that we went out for breakfast. No hot food at all. Sunday morning was equally disappointing. Sausages looked very dry and stale and hash browns not all that appealing. Went out for breakfast again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Maniwaki

Good place

Posted 5-Mar-2015
Great quality price ratio. The pool is hot and it's cool for the kids. The breakfasts are fine. Nothing negative to say!
2 out of 5
by A verified travellerfrom Syracuse, NY

Not impressed

Posted 2-Mar-2015
The check in staff, Michelle was not at all inviting. The beds seemed to be more like full size when they were listed as queen. One lamp switch was broken so you had to plug & unplug it to use. The free "hot" breakfast was nothing more than a typical serve yourself lukewarm buffet. The only positive for the hotel was the pool. Unfortunately, I will not go back.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom binghamton, ny

Nice hotel, good value but blankets are weak

Posted 26-Feb-2015
One of the coldest nights wished the blankets were warmer or at least another In the room. Will ask the front desk next time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ithaca NY

Great place to visit.

Posted 25-Feb-2015
Loved visiting. We will come back. Room was clean and nice, staff very friendly and overall was a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to amenities

Posted 16-Feb-2015
Pros: Pleasant, personable employees and clean rooms
Cons: More communication about shuttle
Location: Carrier Dome, Airport, Destiny USA
The staff was extremely pleasant and personable while the rooms were clean and modern. However, we booked this hotel for an event at the Carrier Dome because it had a complementary shuttle. When we inquired on taking the shuttle prior to the game, they told us the shuttle was booked and we had to take a taxi.
5 out of 5
Recommended
for Families
by A verified traveller

Loved this hotel

Posted 3-Feb-2015
Pros: Kid friendly and clean.
We found everything to be great. Very friendly and very welcoming for families with kids. Games and even a Wii in the lobby. Had a great stay.