Hi Jan, Thank You for your feedback, we are so sorry to hear you had trouble with your shower. This is not ideal and we will see to the room as soon as we can. Even though you had a disappointing incident, we are glad to hear that you enjoyed the rest of your stay. and thank you for your lovely comments about our staff we will be sure to pass these on. we hope you will come to stay with us again so we can make sure your next experience with us is perfect. Kind regards

Thank you for your review. I'm sorry to hear your room was cold, we do have additional heaters for the rooms available on request

Thanks for the wonderful review Thelma , we appreciate your kind words.

Thanks for the positive review Carol.I'm sorry you were disturbed by guests above your room, I hope this will not put you off staying with us again in the future.

Hi Paula,Thank you for your wonderful review. I'm so glad to hear you enjoyed your stay so much.

Thank you for your lovely review, we're glad your daughter enjoyed it all

Thank for the lovely review, it's most appreciated.

Thanks for your great review, we appreciate it

Thank you for your review, we're sorry your bed wasn't to your comfort. We welcome your feedback so we can improve our guest's experience

Thanks for your lovely 5 star review, we look forward to seeing you soon!

Thanks for your great 5/5 score, we hope to see you again soon

Thanks for the great review Karen

Thanks for a lovely review Linda

Thank you for taking the time to rate our hotel, we look forward to seeing you again soon

Thanks for your great review

Thanks for your lovely review

Thanks for your review, I hope next time we can make your stay a 10/10

Thank you for taking the time to leave a top review!We look forward to seeing you again soon.

Thank you for your review, we appreciate your feedback

Thanks for leaving us a 10/10 review. We are glad you enjoyed your stay!

Thank you for leaving us a lovely review and we look forward to seeing you again soon!

Thank you for your review

Hi BrianThank you for such a lovely review, we appreciate it

Thanks for such a lovely review, we hope you come and see us again soon

Thanks for your great review, we appreciate your score

Thanks for your feedback, hopefully next time we can make it a 10/10

Thank you for such a great review

Thank you for such a great score , we appreciate it

Thank you for your review, we hope next time we can make it a 5/5

Hello Susan,Thank you for taking the time to leave a review of us here at the Holiday Inn Express - Albert Dock, we appreciate any feedback you give us and I'll be sure to pass it along to the team!Thank you for the kind and lovely words, we hope to see you again in the near future!Kind regards,ConorReception

Hello Susan,Thank you for the kind words and taking the time to leave a review of us here at the Holiday Inn Express - Albert Dock Liverpool.ConorReception.

Thanks for your great review

Hi Rebecca,Thanks for your lovely feedback, I'm so pleased to hear you enjoyed your stay with us and i hope you will return again soon.Tasha

Hi Sharon,Thanks for your feedback, I will pass this on to the relative departments so we can further improve our service to our guests.

Hi Elisabeth,Thank you, We're very lucky to be in such a great location and I'm glad you enjoyed your stay. I hope you will return again soon.