Standard Twin Room, 2 Single Beds

Reviews of Vila Nova Guesthouse

3 out of 5
Vila Nova Guesthouse
Av. Duque de Loulé 111, 1st Floor, Lisbon

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 368 reviews" "
Rating 8 - Good. 150 out of 368 reviews" "
Rating 6 - Okay. 64 out of 368 reviews" "
Rating 4 - Poor. 7 out of 368 reviews" "
Rating 2 - Terrible. 6 out of 368 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ami

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, nice, large, modern, clean room. The staff were very polite and helpful. Would definetly stay here again.
Stayed 3 nights in Jan 2024

8/10 Good

Abhay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, essy access to metro and bus, food options nearby.
Stayed 2 nights in Jan 2024

2/10 Terrible

payam

Stayed 3 nights in Jun 2023

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very accommodating and rates are reasonable
Stayed 2 nights in Jun 2023

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in May 2023

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and centric.
The place was clean and walkable and it felt safe. The access to the hotel can be a little difficult at night, because it’s not easily visible. It looks like an apartment building. It has the door bell outside but they are available 24/7. You need to be able to move your suitcases a few flight of stairs to get to the elevator. The bathroom was really small.
Stayed 3 nights in May 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing experience in Lisbon
It was a excellent experience with the hole very clean and comfortable, the people at the front desk were very helpful and friendly.
Stayed 3 nights in Apr 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, room comfort
We were lucky to be placed in a spacious room with two big windows and a balcony! The hotel was very close to a metro station and bus stops. Also close to cafes, restaurants, and convenient stores. We were also told by our tour guide that the location is a good neighbourhood. The room was very clean too. Shower room was very small and the shower made a very loud noise every time we used it. We struggled to connect to the wifi during our entire stay and had to rely on our mobile data. The walls are very thin that I was woken up by the next door’s morning alarm. You can also hear people walking up and down the hallway. We were also very tired and usually we don’t mind the noise but the noise woke me up multiple times. Also, no coffee/ tea making facilities. If you need iron and ironing board, make sure you ask for it early on when the housekeeper is in because we had to wait until the next morning to borrow one. But overall, comfortable bed, clean and spacious room, very good location, has a lift, and 24/7 reception.
Stayed 2 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football in Lisbon
Comfortable and clean in good location.
Stayed 4 nights in Mar 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, public transport to and from railway station and airport. Clean room, pleasant staff. Room was a little small, but for traveling single is OK.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic accommodations with elevator and clean
It was a very clean and comfortable basic accommodation with friendly and helpful front desk and thank goodness they have an elevator. My only suggestion is to put tea and cofee makers in the rooms or have a common kitchen with basic kitchen tools as most budget travelers appreciate being able to make their own drinks and basic food, but overall it was great!
Stayed 2 nights in Feb 2023

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but nice guesthouse. Convenient to Metro and just outside the busy tourist but close enough. Elevator.

8/10 Good

Iris

4/10 Poor

Wanying

10/10 Excellent

Pauline A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Close to Metro lines, supermarket and Hop On Hop Off bus. Friendly staff. Safe. Nice bathroom amenities. Great shower and modern bathroom. Would stay here again.

10/10 Excellent

Mark, Roseville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off Libertade near park. Clean, well maintained room. Bath fixtures functioned well. Staff was excellent. Price was great.
Stayed 3 nights in Dec 2022

10/10 Excellent

Kai Man

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

KATARZYNA TERESA

Stayed 3 nights in Nov 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa nova superb
Such a great guesthouse. Lovely location, staff really friendly, very clean and surrounded by restaurants and cafes. Loved it.
Stayed 3 nights in Jul 2022
Response from Pedro Viegas on Sep 10, 2022
Thank you very much for the review Kind Regards Pedro ViegasVila Nova Guest House Front Desk

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jun 2022

10/10 Excellent

William

Stayed 3 nights in May 2022

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, bad mattress
We loved Lisbon and this hotel. But, the mattress was so hard I am not sure it was one. Maybe just a lightly padded board. Also, the noise just outside the hotel was absurd. It wasn’t traffic though it is near a major intersection - it was screaming people, ALL night long. The location is amazing and the staff are as kind and helpful as can be. The “mattress” and the noise are the only issues. Also, be sure to check out Local: Your Healthy Kitchen, a health good restaurant around the corner. It has the yummiest food, especially if you are vegetarian or have dietary restrictions.
Stayed 2 nights in Apr 2022

10/10 Excellent

Steven

Stayed 2 nights in Apr 2022

10/10 Excellent

Decio

Stayed 4 nights in Feb 2022

6/10 Okay

H

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great bedroom, shame about the shower and internet
Spacious room and bathroom. Tea and coffee making facilities. Lukewarm/weak shower water. Constant noise at night from a gate shutting below. Patchy/ weak internet.
Stayed 3 nights in Feb 2022

10/10 Excellent

Senol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A top accommodation in Lisbon highly recommended. Especially the cleanliness is a plus. Great praise to the cleaning staff. The only negative is that there was almost no wifi in the last room on the third floor 309. And during Covid times it would be good if there was more disinfectant. Not only in the reception but also at the entrance for example.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Really friendly staff!
Customer service was awesome - but I would say that the quality of rooms varies wildly. I got a free upgrade for the first night, and the room was awesome, but then the next night stayed in the one I’d originally booked (standard double) and it was like night and day - no kettle or fridge or anything, bathroom size of an airplane bathroom, literally couldn’t get more basic. But the location is good and the receptionists (all of them) were really helpful and friendly which made it an overall nice stay!
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nicely decorated and very clean. Loved that it was jusf beside ab incredible Pastry shop sith great prices! Also very close to main train station. A great stay!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Costa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying in this guest house. The guy on the reception was very friendly and helpful. The room was cleaned every day. And the location was great. Highly recommend!
Stayed 4 nights in Feb 2020

8/10 Good

Alireza, Calgary

Travelled with family
Liked: Cleanliness, staff & service
This accommodation is close to public transit (metro and bus). Also a few coffee shops and restaurants are around (don't miss the awesome breakfast at "Your Healthy Kitchen"). It's very close to Av. de Liverdade which is full of high-end shops and stretches to the famous Rossio square and downtown. The view from our room (facing east) wasn't pleasant. The room was a bit too hot (didn't raise it with the front desk) and the AC didn't seem working to balance it although I changed the settings. There are a few steps to the elevator from the main entrance. Check-in and check-out was smooth.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Pedro Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
good place for a solo stay: clean, well located, silent, efficient. great value at the discoubt price.
Stayed 1 night in Dec 2019

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Tereza I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, friendly staff and great location, sure I’ll be backg
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, quality rooms, reasonably priced.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Big rooms and clean Recommended.nice big bathroom
Stayed 3 nights in Jun 2019

6/10 Okay

Robert, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Budget accommodation in Lisbon
I had a single room which may not be typical in size. I found it had to operate in the bathroom. The mattress was not comfortable. The area was the business district but with walking or the gray line bus the sights could be accessed. I was charged 6 euros more than quoted with no explanation.
Stayed 3 nights in Jun 2019

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay at Vila Nova. Great location, place was quiet and clean. Would definitely recommend and stay again.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Dimitrije

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and cheap. Very good location. Staff girl Mara is nice but the rest is not.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would be nice to have a small refrigerator & coffee maker
Stayed 4 nights in Sep 2018

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

6/10 Okay

Mumtaz

Experience talks!!
Expected better from the room...this was the standard room. We had booked a better room for the first night which was a much better room but it was a lot more expensive...for the less expensive i didn't expect the shower room to the so narrow and tiny and the room did not look very clean...it was spacious enough but was a bit disappointing comparing with the first room...location was fine lots nearby and safe...but if you dont like to catch the metro or walk for 15mins to get more central then stay in avenida da liberdade closer to rossio
Stayed 1 night in Sep 2018