6/10 Okay
isabel c
Travelled with family, Travelled with partner
Apr 16, 2024
Disliked: Staff & service
This hotel is not for tourist stays. Nothing close by and no ADA access. Hotel staff were not friendly and had poor knowledge of hotel and surrounding area. During our 5 day stay never ever greeted or acknowledged when entering or leaving hotel. Even at check-in, quite uninterested and not welcoming. No one explained having to insert key card in slot near door inside to turn on room lights. On several occasions when asking about hotel amenities, like laundry, and area directions the staff was clueless. In fact, they seemed annoyed at being interrupted. Hotel lobby was cold and uncomfortable while we waited for friends and transportation. The rooms were OK, a bit out dated. Bed was hard, pillows super flat. Did not sleep well in 5 days. We had 3 rooms and all were equally uncomfortable. There was no room for luggage. Bathtubs in each room were quite high, even for my husband 5'8". The rest of us, shorties had to be careful in/out of tub. Floors are slippery tile and Bathtub slippery and enclosure leaked water on the floors. One towel mat was always soaked. Definitely not impressed, quite disappointing. The area is business district, lots of homeless closeby. Not recommended! Not worth the price. Lots better hotels in the area at similar prices. Our previous hotel in Nazare was quite the opposite.
isabel c
Stayed 7 nights in Mar 2024