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Reviews of Hotel Borges Chiado

3 out of 5
Hotel Borges Chiado
Rua Garrett, 108-110, Lisbon

Reviews

8.0

Very good

Rating 10 - Excellent. 295 out of 826 reviews" "
Rating 8 - Good. 305 out of 826 reviews" "
Rating 6 - Okay. 138 out of 826 reviews" "
Rating 4 - Poor. 54 out of 826 reviews" "
Rating 2 - Terrible. 34 out of 826 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Elise

Travelled with partner
Liked: Staff & service
The hotel is in a great location, walking distance to all the prime areas, with a selection restaurants/cafes close by and plenty of shopping. The bedroom was clean & tidy, perfect for a short stay however, the drainage system left a constant, unpleasant smell in the bathroom for the duration of the stay which lets the hotel down.
Stayed 3 nights in Apr 2024

6/10 Okay

Edgar, Temecula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is really nice great breakfast only problem was we had a room in the front and at the square there are singers that are very loud and they don’t stop till midnight the first night you think it’s cool but the next night it’s annoying I asked the front desk if they had ear plugs of course no lovely big room and clean just can’t take the singing when you have walked all day
Stayed 3 nights in Mar 2024

6/10 Okay

Cheryl

Disliked: Staff & service, property conditions & facilities
The hotel is on a very noisy square and there are musicians playing until after midnight. There are no amenities in the room, no hot water heater or anything like that. you have to pay a Euro to buy a Nespresso pod. It is cheaper to go to the cafe next door and buy a fresh espresso. The staff mostly ignored us. Chiado was a fun neighborhood, but i would stay somewere else.
Stayed 3 nights in Apr 2024

8/10 Good

Bruce

Liked: Cleanliness, property conditions & facilities
Staff was ok. The room was clean. The room might need a redo shortly. However the price was right. Breakfast room was glorious. Lobby and back areas, fun and cool. Location was active and perfect.
Stayed 4 nights in Feb 2024

8/10 Good

Breanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Weird smell in the hallways/lobby but the room was fine. Quiet inside the room.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jeremy, Manly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a first class area but is far from even second class. Don’t be fooled by the pictures - it’s not a neoclassical jewel that has been modernised but a clapped out tourist dive. My “double” had 2 single beds jammed together and it’s really an old single room so navigating round the other side of the room risked breaking your leg. It’s poorly furnished and appointed. Staff seem to be mostly students and unprofessional. I bailed a day earlier and coped it on flight change and hotel cost in london. On last day they didn’t even bother to clean room. Buyer beware.
Stayed 5 nights in Mar 2024

8/10 Good

Mi Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is very close to subway station, shopping and dining is just a few steps away. There is always performance near the hotel. so it is nosy if you room is facing the subway station.
Stayed 1 night in Mar 2024

10/10 Excellent

WEI-SHAO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect, except the noise from the street (someone was signing until midnight!).
Stayed 3 nights in Feb 2024

8/10 Good

Lázaro

Travelled with family
Liked: Cleanliness
The staff needs to be more polite The hotel area is very well located and lively area with lots of eating choices
Stayed 5 nights in Mar 2024

8/10 Good

Mauro

Liked: Cleanliness, staff & service
Hotel is in a great area for getting out and about in the city. but there was a smell in our room that seemed to come from piping in bathroom that was really annoying and front desk said there wasn't anything they could do about it.
Stayed 2 nights in Mar 2024

2/10 Terrible

Chantale, Ottawa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The noise of all the doors. We were in room 408 and at all hours of the nights there was terrible noise above. The shower was leaking on the floor. The shower head is all rusty. Ours keys were deactivated 7 times during our stay. A coffee machine would have been the strick minimum.
Stayed 14 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience, my first time in Lisbon and the hotel location could not have been better. Staff very helpful and the hotel had a lovely lounge. My bedroom was very quiet and comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

George

Liked: Staff & service, property conditions & facilities
My room was perfect apart from the fact i needed more sockets to plug items into. I had to unplug a lamp to be able to charge my phone. Minor point bout assume most guests would have this issue.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room for 3 adults was spacious with a bonus game room. Beds were comfortable, everything you need in the bathroom. We were on top floor and the street noise will come thru (window didn’t close proper) busy streets with great options for food and iconic places.
Stayed 2 nights in Feb 2024

8/10 Good

Zac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, rooms were spacious. Breakfast was good and staff were lovely.

6/10 Okay

Elizabeth

This property was located in a great area! Able to walk to the metro, shopping, and restaurants. Walking into the hotel looked great. The room that I had could use a really good paint job! The walls were really dirty and the bathroom shower was poorly caulked.
Stayed 1 night in Mar 2024

10/10 Excellent

Zac

Stayed 1 night in Mar 2024

10/10 Excellent

Zac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated. Great bang for your buck!
Stayed 2 nights in Feb 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service

8/10 Good

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with a bit.of double glazing at night?
Stayed 5 nights in Feb 2024

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we were originally assigned a much less than superior room, after discussion with the manager this was changed and we were assigned a very nice spacious room. We have stayed at this hotel many times over the past 6 years.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 3 nights in Feb 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! It’s in the heart of Lisboa. Walk to everything and subway right at your doorstep. Some lounge areas to meet with friends or fellow travellers and the room was huge! And it’s had a beautiful balcony. So good. I’d happily stay again.
Stayed 1 night in Feb 2024

8/10 Good

Gary

Travelled with family
My 2nd stay within 3 weeks. Very comfortable quiet and clean. Will definitely stay there again. Convenient to many restaurants. Well recommended
Stayed 5 nights in Feb 2024

10/10 Excellent

Pierre

Stayed 3 nights in Feb 2024

10/10 Excellent

bagher, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lisa-Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic location right in the heart of the action and 10 steps from the metro. Restaurants, shopping, tram 28 stop, must see sights…..all right there within a 2 min walk. We got upgraded rooms (can’t comment on the standard rooms) that overlooked the street. Loved the triple bedded room for my 3 kids. Even in January it was buzzing with street musicians every night. Was supposed to stay one night and then change to another hotel further away but chose to stay there for a few more nights and see all that we wanted to in the city because of the excellent location. Staff were excellent, friendly, professional and very helpful. Great lounge in the back to relax while your room is being cleaned (we got there at 10 am tired from a flight overseas). Luggage storage was a breeze when we got there and when we checked out. The drawbacks: overly excited tourists coming back from the bars in the wee hours of the morning screaming or talking loudly that interrupted our sleep (expected due to central location). But it really is part of being in the centre of it all. The other thing is that there is no coffee maker in the room (but the restaurants and cafe are literally 3 steps from the hotel doors) no iron or ironing board that can be brought up to the room. Toilet amenities are minimal (I always bring my own). Overall I’d stay here again if I was to come back as nothing can beat the location.
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and facilities
Stayed 3 nights in Jan 2024

8/10 Good

Yutaro

Stayed 2 nights in Dec 2023

8/10 Good

Jessica

Stayed 2 nights in Jun 2023

6/10 Okay

dean

Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Stayed 3 nights in Dec 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!! Enjoyed the street view balcony, little noisy because of the great location but it stopped at midnight. Very clean and staff very nice and friendly. Breakfast buffet was great!!
Stayed 1 night in Dec 2023

10/10 Excellent

MAINA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sreya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stay was great! Everything is near by
Stayed 3 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Lisbon
Love Lisbon, we always stay at this hotel.
Stayed 1 night in Dec 2023

8/10 Good

Douglas Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is realy nice ad located in an excellent area. This was my second time staying in this property. The first time was excellent; the room was very comfortable and the staff at the lobby were very polite and nice. This second time, everything was good except from the staff at the lobby. Very rude people who barely answered my question when I needed information about anything. This is a pitty to have rude staff working with people in such a nice hotel.
Stayed 1 night in Nov 2023

8/10 Good

Flora

Travelled with family
Liked: Cleanliness
The hotel’s location is great. It is near to shopping areas and dining. Very accesible. Clean room. Good bed. Good breakfast.
Stayed 3 nights in Nov 2023

8/10 Good

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location. You are right there in the middle of everything. The oldest bookshop in the world is just across the street, there are cafes, restaurants, art stores, buskers , everything! The room I stayed in was huge and had two balconies overlooking the streets. The only thing I noticed that in the hallways of the hotel was a very old musty smell. All they need to do is take up the up carpets Aside from that, everything was perfect.
Stayed 2 nights in Nov 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great spartan stay
Great location, right next to metro; staff were very nice. Good water temp and pressure. Wifi didn’t work at all though, which was frustrating.
Stayed 1 night in Nov 2023

2/10 Terrible

Tim

Stayed 1 night in Nov 2023

10/10 Excellent

Judy, Annandale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Loved the location. Lots of history and food choices in the area.
Stayed 2 nights in Oct 2023

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location with a very helpful staff. Buffet breakfast was a great way to start the day!
Stayed 3 nights in Oct 2023

8/10 Good

david

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely old hotel but very noisy at night due to street performers.
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff clean
Stayed 3 nights in Oct 2023

8/10 Good

ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent vibrant area and hotel is great value for money. Would definitely stay there again.
Stayed 1 night in Oct 2023