Chère Corentine Audrain,Merci infiniment pour vos aimables mots! Nous sommes sincèrement enchantés que notre emplacement vous ait plu et que vous ayez trouvé notre établissement d'une propreté irréprochable. Nous mettons un point d'honneur à offrir à nos clients une expérience exceptionnelle, et vos compliments nous encouragent à poursuivre nos efforts. Nous espérons vous accueillir à nouveau très bientôt et vous offrir une expérience tout aussi agréable, voire meilleure, lors de votre prochaine visite. Encore une fois, merci beaucoup pour votre appréciation positive et votre soutien continu.Cordialement,Paula Oliveira Réception

Dear Sylvie, We sincerely appreciate you taking the time to share your feedback on your recent stay at Nicola Rossio Hotel, for sharing your positive experience with us and awarding us a perfect score.We look forward to welcoming you back in the future.Kind regards,Paula Oliveira - Front Office

Chère Solène,Nous vous remercions sincèrement pour vos aimables paroles concernant la bonne localisation de notre hôtel, ainsi que pour votre appréciation de l'accueil chaleureux de notre équipe à la réception avec un pastel de nata et un verre de vin rouge. Nous sommes ravis que votre séjour ait été agréable et que vous ayez apprécié notre hospitalité. Nous serions enchantés de vous accueillir à nouveau dans notre établissement lors de votre prochaine visite. Merci beaucoup et à bientôt!Paula Oliveira Front Office

Dear Carlos, We sincerely appreciate your recent 10/10 rating for Nicola Rossio Hotel. Thank you for taking the time to share your positive feedback. Your perfect rating is a great source of pride for our team, and we are delighted to know that you had a satisfying experience during your stay. We look forward to the opportunity of welcoming you back and providing you with another outstanding stay in the future. Warm regards, Marcos Almeida Front Office Manager

Dear Pascal, Thank you for giving us a perfect score of 10/10. We appreciate your positive rating and are delighted that you had a great experience with us. We look forward to welcoming you back for another excellent stay in the future. Best regards, Rodrigo Neves - Front Office Assistant Manager

Dear Antoine, firstly, we would like to thank you for choosing the Nicola Rossio Hotel and also for leaving your perfect score. We are happy that you had a good time with us. We hope to have the pleasure of welcoming you again. Marcos Almeida Front Office Manager

Dear Julien, Thank you for taking the time to rate our hotel with the maximum score. We truly appreciate your positive feedback and are delighted to hear that you had a great experience during your stay with us. If you ever decide to visit Lisbon again, we would be grateful to welcome you back to our hotel. Once again, thank you for choosing our hotel, and we look forward to hosting you again in the future. Warm regards,

Chère Dominique, Nous vous remercions pour votre avis fantastique! Nous sommes ravis d'apprendre que vous avez passé un séjour agréable avec un personnel attentif et à l'écoute. Nous nous efforçons toujours de fournir d'excellents services à nos clients et nous sommes heureux que vous ayez apprécié nos prestations, notamment la belle attention pour l'anniversaire avec le gâteau offert par l'hôtel. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite, et nous vous remercions d'avoir choisi notre hôtel pour célébrer cet événement spécial. Meilleures salutations, Rodrigo Neves - Front Office Assistant Manager

Chère GenevieveAu nom de toute l’équipe, nous vous remercions de votre intérêt et de votre préférence pour le Nicola Rossio Hotel!C'est avec grand plaisir que nous avons reçu votre commentaire, étant celui-ci, non seulement un outil essentiel pour pouvoir maintenir nos normes au plus haut niveau, mais aussi pour pouvoir évoluer et améliorer avec votre expérience personnelle. Par conséquent, nous sommes absolument ravis de savoir que vous avez apprécié votre séjour.Nous espérons avoir l'occasion de vous accueillir à nouveau dans un avenir proche.Meilleures Salutations,

Bonjour Valerie, Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre récent séjour dans notre hôtel. Nous sommes ravis de lire que vous avez passé un magnifique séjour parmi nous et que vous avez apprécié notre emplacement idéal. Nous attachons une grande importance à la propreté et à l'entretien de notre établissement, et nous sommes heureux de constater que cela a été à la hauteur de vos attentes. Vos compliments concernant notre personnel serviable et accueillant nous vont droit au cœur. Nous nous efforçons continuellement d'offrir un service attentionné et personnalisé à tous nos clients. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite. N'hésitez pas à nous contacter directement pour toute demande ou réservation future. Merci encore d'avoir choisi notre hôtel, et nous vous remercions de votre confiance. Cordialement, Marcos Almeida - Front Office Assistant Manager

Bonjour Monsieur Hugo, Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre récent séjour dans notre hôtel. Nous sommes ravis de constater que vous avez apprécié votre séjour parmi nous. Nous sommes heureux de savoir que notre service a été à la hauteur de vos attentes. Nous nous efforçons de fournir un service de qualité et de veiller à ce que nos clients se sentent bien accueillis et pris en charge. De plus, nous sommes ravis que notre emplacement proche des activités touristiques ait été pratique pour vous. Votre satisfaction est notre priorité absolue, et nous apprécions vos commentaires positifs. Si vous avez des suggestions ou des recommandations pour améliorer encore davantage notre service, n'hésitez pas à nous les communiquer. Nous vous remercions d'avoir choisi notre hôtel pour votre séjour, et nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Si vous avez besoin d'une assistance supplémentaire, n'hésitez pas à nous contacter. Cordialement, Marcos Almeida Front Office Assistant Manager

Dear Guy,Thank you very much for taking the time to write a review about your stay at Nicola Rossio Hotel.We are glad to read that you have enjoyed our breakfast, our amazing location in the beautiful downtown area, and our staff.We are sorry to read that you have found your room to be small. In fact, you have reserved a standard room in are smaller in size in comparison with our superior rooms. Nevertheless, we consider our standard rooms to be appropriate for a comfortable stay in our hotel but if you value space, we always advise to reserve a Superior Room.We regret to read that you have found our offer for tours to be not good and expensive. We strive to offer the best experience available and we only work with companies that provide an exceptional service. We recognize that sometimes the offering is not the most inexpensive one, but we value quality over price.We hope to welcome you again in the future, at our hotel.Kind Regards

Bonjour Quentin, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement privilégié de notre hôtel ainsi que l'accueil chaleureux de notre personnel. Votre recommandation est la plus belle récompense pour nous. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Lisbonne. N'hésitez pas à nous contacter directement si vous avez besoin d'aide pour planifier votre séjour. Bien cordialement, Marcos Almeida - Front Office Assistant Manager

Bonjour Eric, Nous vous remercions d'avoir pris le temps de partager votre expérience suite à votre séjour dans notre hôtel. Nous sommes ravis que vous ayez apprécié notre accueil chaleureux, la disponibilité de notre personnel, la situation de notre hôtel ainsi que la qualité de nos prestations. Nous espérons avoir le plaisir de vous accueillir de nouveau lors de votre prochain séjour. Cordialement, Marcos Almeida - Front Office Assistant Manager

Dear Geneviève, On behalf of the whole team, we would like to thank you for your interest and preference for Nicola Rossio HotelIs with great pleasure that we have received your comment, being this one, is not only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. Therefore, we are absolutely delighted to know that you have enjoyed your stay.We hope to have the opportunity to welcome you again in a near future.Best Regards,

Dear Shohreh, We sincerely appreciate your perfect rating and thoughtful comments regarding our service. It is wonderful to know that you found our team's friendliness to your liking. Your encouraging feedback is invaluable to us, inspiring our ongoing commitment to providing outstanding hospitality to every guest. We look forward to the pleasure of welcoming you back on your next visit.Best regards,Mónica Silva Front Office

Dear Nigel,Thank you very much for your wonderful review and perfect rating of your recent stay with us. We are beyond thrilled to hear that our convenient location, just a short walk from Rossio metro stations and the riverside, added to the enjoyment of your visit to Lisbon.We greatly appreciate your kind words about our staff. It is always gratifying to know that our team's friendliness, welcoming attitude, and local knowledge contributed positively to your experience.We are thrilled that you found our accommodation to be perfect for your stay and hope to have the pleasure of welcoming you back in the near future.Warm regards,Mónica Silva Front Office

Dear Justines,Thank you for sharing your feedback about our hotel. We are delighted to hear that you appreciated our central location. Being situated in the heart of the city is one of our key features, allowing our guests easy access to the vibrant culture, attractions and amenities that our city has to offer.We hope to see you soon in the future!Warm regards,Paula Oliveira Front Office

Dear Jerry,Thank you for your wonderful review and perfect rating of 5 out of 5! We are delighted to hear that you enjoyed your stay at Nicola Rossio Hotel.Your kind words about our friendly staff and our hotel are greatly appreciated. Our goal is always to provide a welcoming and pleasant experience for our guests.We look forward to welcoming you back shortly and ensuring another exceptional stay.Warm regards,Marcos Almeida Front Office Manager

Dear Jeffery,Thank you for taking the time to share your feedback and for your kind words about our staff. We strive to provide excellent service, and it is gratifying to hear that our team met your expectations.We were surprised by your rating of 2 out of 5, as it does not seem to reflect the overall quality of our services and location. Nicola Rossio Hotel is situated in one of the best locations to explore Lisbon, just a 30-second walk from Rossio Square, making it very accessible to our guests.We regret that you found it difficult to reach our hotel and wish you had shared more details during your stay so we could have assisted you better. We believe our central location offers great convenience for exploring the city's attractions.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience that fully meets your expectations.Warm regards,Marcos Almeida Front Office Manager

Dear Giti,Thank you for taking the time to share your feedback and for giving us a rating of 4 out of 5. We are delighted to hear that you enjoyed our breakfast and found our hotel to be clean. We also appreciate your kind words about our staff, as we strive to provide excellent service to all our guests.Your feedback is important to us, and we hope to have the pleasure of welcoming you back to the Nicola Rossio Hotel shortly. We will continue to work hard to ensure that your next stay is even more enjoyable.Warm regards,Marcos Almeida Front Office Manager

Dear Ezequiel,Thank you for taking the time to rate your stay with us and for giving us a score of 4 out of 5. We truly appreciate your feedback.While we are pleased with your positive rating, we always strive for the highest level of guest satisfaction and would love to hear more about what we can do to improve. Your insights are valuable to us as we continuously seek to enhance our services and facilities.We look forward to the opportunity to welcome you back to Nicola Rossio Hotel shortly and to provide you with an even better experience.Warm regards,Marcos Almeida Front Office Manager

Dear Donald,Thank you for your wonderful rating of 5 out of 5 and for highlighting our excellent location. We are delighted that you enjoyed your stay with us.We appreciate your understanding regarding the presence of homeless individuals near our property. Due to the global economic crisis, the number of homeless people has unfortunately been increasing, and this is particularly noticeable in major city centres. We would like to reassure you that those near our hotel are humble and respectful, and they do not approach or bother our people/guests.Your compassion and recognition of this situation are greatly valued. We strive to provide a welcoming and comfortable environment for all our guests and appreciate your thoughtful feedback.We look forward to welcoming you back to Nicola Rossio Hotel in the future and ensuring another pleasant stay.Warm regards,Marcos Almeida Front Office Manager

Dear Eun Seok,Thank you for taking the time to share your feedback and for rating us 4 out of 5. We are pleased to hear that you found our staff friendly, appreciated the good condition of your room, and enjoyed our proximity to Rossio Square and other tourist areas.We regret to learn that you found the room price to be high and were concerned about the cleanliness of the area surrounding the hotel. Your comments are valuable to us, and we will consider them as we strive to improve our services and ensure a more pleasant environment for our guests. We are continuously working with local authorities to address the cleanliness of the area.We hope to have the opportunity to welcome you back to Nicola Rossio Hotel in the future, where we aim to provide an even better experience.Warm regards, Marcos Almeida Front Office Manager

Dear Agnello,Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that our reception staff made such a positive impression on you. Our team takes great pride in providing a welcoming and helpful atmosphere for all our guests and it’s wonderful to know that their efforts made your stay enjoyable.It's particularly gratifying to hear that they were able to assist you in communicating with your tour guides, ensuring a smooth and stress-free experience during your travels. We believe in building strong relationships with our guests and it’s heartening to know that you felt well taken care of. Your praise for our staff is truly appreciated and will be shared with the entire team, as it serves as a great motivation for us to continue delivering excellent service. We look forward to welcoming you back on your next visit and providing you with another exceptional experience!Kind regards,Paula Oliveira Front Office

Dear Kyle,First and foremost we want to express how happy we are with your rating of 5 out of 5. It is with great pleasure that we conclude that our team's efforts are showing good results and we will do our best to continue doing just that. We do hope you return and that we can make your stay even more memorable!Kind regards, Paula Oliveira Front Office

Dear Olga,Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your positive comments about our great location, helpful and friendly staff, and the cleanliness of our hotel.We regret to learn that you found the lack of a view disappointing. We have a limited number of rooms with views over Rossio Square, and we always strive to accommodate guest preferences whenever possible. However, we do not sell rooms based on the availability of a view, and we did not receive any specific request regarding a room with a view from you prior to your arrival. Additionally, we had reached out to you before your arrival to inquire about any room preferences you may have had, but unfortunately, we did not receive a response.Regarding the street entrance, we apologize if this caused any inconvenience during your stay. While cars are not permitted on the street of our entrance, we provide assistance with luggage to ensure a smooth arrival and departure experience for our guests.Regarding your feedback about the breakfast selection, we appreciate your input. We continuously review and update our offerings to ensure variety and freshness for our guests. Your comments will be taken into consideration as we strive to enhance our breakfast experience for future guests.Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,Marcos Almeida Front Office Manager

Dear Jayne Louise,Thank you immensely for your wonderful feedback and for giving us a perfect score! We're delighted to know that you found our location to be convenient, with easy access to tram stops and a variety of dining and entertainment options within walking distance. It's truly heartening to hear that our staff's dedication to helpfulness and friendliness made your stay memorable. Your kind words serve as a great motivation for us to continue providing exceptional service to all our guests. We would be absolutely thrilled to have the opportunity to welcome you back for another enjoyable stay. Kind regards,Paula Oliveira Front Office

Gentile Evelina,Grazie per aver dedicato del tempo a condividere la Sua esperienza presso il nostro hotel.Siamo lieti di sapere che avete apprezzato la pulizia e l'eleganza della nostra struttura, così come l'attenzione e la disponibilità del nostro staff. È sempre nostra priorità assicurare un servizio cordiale e professionale ai nostri ospiti.Inoltre, siamo felici che Lei abbia gradito la colazione offerta presso il nostro hotel. Cerchiamo sempre di offrire una varietà di opzioni per soddisfare i gusti di tutti i nostri ospiti.Grazie ancora per averci consigliato. Speriamo di darLe nuovamente il benvenuto nel Suo prossimo viaggio a Lisbonna.Cordiali saluti,Marcos Almeida Front Office Manager

Dear Alison, Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed our excellent breakfast and found our hotel conveniently located. We understand your concerns regarding the presence of homeless individuals on the street nearby. While it's beyond our control, we prioritise the safety and security of our guests and do our best to ensure a comfortable environment within the hotel premises. We apologise for any shortcomings in cleanliness in parts of your room. Please rest assured that we take your feedback seriously and will address this issue with our housekeeping team to ensure that all areas of our rooms are thoroughly cleaned to our high standards. We regret any inconvenience caused by the size of your room. While our rooms are designed to provide a cosy stay, we understand that preferences can vary, and we appreciate your understanding. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Warm regards, Rodrigo Neves - Front Office Assistant Manager

Dear Marie,Thank you so much for your thoughtful comment! We're thrilled to hear that you found the location of our property to be exceptional for walkability. Providing easy access to nearby attractions and amenities is something we strive for, so it's wonderful to know that it contributed positively to your experience. Additionally, we're delighted that our staff exceeded your expectations in ensuring a fantastic stay for you. Our team takes great pride in going above and beyond to create memorable experiences for our guests and it's gratifying to see that reflected in your feedback. We genuinely appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Kind regards,Paula Oliveira Front Office

Dear Robert,We extend our heartfelt gratitude for your glowing review of our hotel. Knowing that you found our location to be perfect and our staff exceptional truly warms our hearts.Your high recommendation is the greatest compliment we could receive, and we are genuinely thrilled to learn that you would choose to stay with us again. Your satisfaction is our top priority, and we are committed to consistently providing you with memorable experiences.We eagerly anticipate the opportunity to welcome you back for another exceptional stay with us.Warm regards,Marcos Almeida Front Office Manager

Dear Mark, Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel extremely clean with a very friendly staff, especially Mónica. We're glad that you found the rooms comfortable, with great AC, and appreciated our central location. However, we understand and thank you for your feedback about the room size and pricing. We apologise for any discomfort caused by the presence of homeless individuals outside the hotel's vicinity. While it's beyond our control, we understand the impact it can have on our guests' experience, and we appreciate your understanding. Thank you for considering staying with us again, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Rodrigo Neves - Front Office Assistant Manager

Dear Helen, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location convenient and that you enjoyed the amenities provided in your room. It's wonderful to know that you found our hotel well situated in the centre of Lisbon, making it easy to explore the surrounding areas and enjoy nearby restaurants. We're also pleased to hear that you enjoyed our breakfast. Regarding the size of the standard room and the lack of wardrobes or drawers, we understand your concerns and appreciate your feedback. We will consider ways to enhance the storage options for our guests' comfort. Thank you again for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards, Rodrigo Neves - Front Office Assistant Manager

Dear Johanna, We are very excited about your 5 out of 5 rating. We are glad that we were able to meet your expectations and even maybe exceed them. It is very important to us that our guests feel comfortable and enabled to live their stays to the fullest. It's with these kinds of evaluations that we continue to work even harder and better. We wish you a safe continuation of good travels. Kindest regards, Mónica Silva Front Office

Dear Thomas, We sincerely appreciate your recent 5/5 rating for Nicola Rossio Hotel. Thank you for taking the time to share your positive feedback. Your perfect rating is a great source of pride for our team and we are delighted to know that you had a satisfying experience during your stay. We look forward to the opportunity of welcoming you back and providing you with another outstanding stay in the future. Warm regards, Gabriel Jankoski Front Office

Dear Claudio,Thank you for sharing your experience with us following your recent stay at our hotel. We greatly appreciate your positive comments about our reception, service, central location, cleanliness, and breakfast offerings.Regarding your mention of the view from the backyard room and the presence of individuals near the hotel entrance, we understand your concern. We want to assure you that we prioritize the safety and comfort of all our guests. While we acknowledge the presence of individuals experiencing homelessness near our hotel (city centre), we have found that they are often respectful and approach with kindness. We deeply respect these individuals and appreciate their dignity and politeness.Nonetheless, we regret any inconvenience this may have caused during your stay. Your feedback is valuable to us as we continuously strive to provide the best possible experience for our guests.We sincerely hope that you will choose to stay with us again in the future.Warm regards, Marcos Almeida Front Office Manager

Dear Anat,It is with great joy that we have embraced your wonderful review. To have a 5 out of 5 evaluation from you, leaves us feeling truly pleased. Our staff wants to express to you our deepest gratitude for your comments on our conduct. Every day we do our very best to make our guests have a great experience from the moment of the entrance to the moment of the exit. Your well-being is what motivates us and keeps us focused, so to read such remarks is very good. We are very proud of our central location and glad that it helped you in every way possible. It is because of our positioning that our rooms are small but we are happy to know that you found them neat and tidy, enough for a good night's sleep. We rejoice in the fact that you will recommend us to others and once more thank you for such kind words. We wish you a good continuation of safe travels. Kindest regards, Mónica Silva Front Office

Dear Kenneth Kolbe, thank you for taking the time to share your feedback following your stay at our hotel! We are delighted to hear that you enjoyed your time with us. We are also very grateful to hear that our staff members were helpful throughout your stay and that you liked our accommodation and central location. We sincerely value your recommendation and look forward to welcoming you back again in the future for another memorable stay. Kind regards, Pedro Viegas - Front Office

Dear Debra, We sincerely appreciate your recent 5/5 rating for Nicola Rossio Hotel. Thank you for taking the time to share your positive feedback. Your perfect rating is a great source of pride for our team and we are delighted to know that you had a satisfying experience during your stay. We look forward to the opportunity of welcoming you back and providing you with another outstanding stay in the future. Warm regards, Paula Oliveira Front Office

Dear Mildred, Thank you for your review and for choosing our hotel! We're happy to know that you had a positive experience during your stay. Your feedback is invaluable to us. We're constantly striving to improve and provide even better service, so your review is greatly appreciated. We hope to have the pleasure of welcoming you back soon for an even more enjoyable stay. Kind regards, Rodrigo Neves - Front Office Assistant Manager

Dear Dawn, Thank you for your fantastic rating and for sharing your feedback with us. We're thrilled to hear that everything was great during your stay! We apologise for any inconvenience caused by the shower draining and the lack of storage space for luggage and clothes in your room. Your feedback is valuable, and we will certainly take it into consideration as we strive to improve our facilities to better meet the needs of our guests. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another great stay in the future! Best regards, Rodrigo Neves - Front Office Assistant Manager

Dear Chasity, Thank you for sharing your feedback with us. We appreciate your honesty about your experience. We understand your concern about the entrance, and we regret any discomfort it may have caused. Remember that this "alley" is a very busy street, where you can find some shops and supermarkets and patrol cars pass by frequently, which can make people feel safer. Please know that the safety and security of our guests are of utmost importance to us. While we don't have control over the surroundings outside our building, we do our best to ensure a safe and welcoming environment within the hotel premises. We're glad to hear that you weren't bothered or harassed during your stay. Should you have any concerns or require assistance during your future visits, please don't hesitate to reach out to our staff, as we're always here to help ensure a pleasant stay for our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more comfortable experience in the future. Warm regards, Rodrigo Neves - Front Office Assistant Manager

Dear Oliver,Thank you so much for your excellent review and your kind words about our hotel! We truly appreciate your feedback. We're delighted to hear that you found us to be the best hotel in this prime location. Our central position is indeed one of our key advantages, making it convenient for our guests to explore the area on foot.Maintaining cleanliness is a top priority for us, so we're thrilled that you noticed and appreciated the cleanliness of our facilities. It's also wonderful to hear that our staff members were helpful throughout your stay. It's always rewarding to know that our efforts are recognized and valued by our guests.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know. Thank you once again for choosing to stay with us!Warm regards,Paula Oliveira Front Office

Dear Scott,Thank you for the perfect score! We're delighted you had such a wonderful experience with us. We hope to see you again soon!Kind regards,Paula Oliveira Front Office

Dear George, Thank you for choosing to stay at Nicola Rossio Hotel and for sharing your positive feedback with us. We are thrilled to hear that you found our location to be excellent and convenient for exploring the city, with the river just a short walk away. Your kind words regarding our staff, particularly those at the front desk, mean a lot to us. Providing exceptional service with a friendly and helpful demeanor is something we take great pride in, and it is wonderful to know that our efforts have made your stay more enjoyable. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back for another fantastic stay in the future. Warm regards, Marcos Almeida Front Office Manager

Dear Aoife, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Nicola Rossio Hotel and that our tranquil atmosphere provided a peaceful escape from the hustle and bustle of the main square. It is wonderful to know that you found your room to be lovely and that our staff exceeded your expectations with their helpfulness and friendliness. Providing exceptional service is always our top priority, and we are pleased that we could contribute to making your stay enjoyable. We appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future. Warm regards, Marcos Almeida Front Office Manager

Dear Anna,Thank you so much for your perfect score and your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing friendly and helpful service and it's wonderful to know that it made a positive impact on your experience. We're also delighted that you enjoyed our breakfast options and the efforts of our hardworking staff. We hope to welcome you back soon for another enjoyable stay!Warm regards,Paula Oliveira Front Office

Dear Ellen,Thank you so much for your feedback! We're delighted to hear that you had such a positive experience with our staff. Ensuring that our guests feel welcomed and supported is always our top priority. Our team works hard to create a friendly and accommodating atmosphere, so it's incredibly rewarding to hear that their efforts have made a positive impression on you. We appreciate your kind words and look forward to welcoming you back in the future!Warm regards,Paula Oliveira Front Office

Dear Monique Wilhelmina, Thank you for sharing your experience with us, and for choosing to stay at Nicola Rossio Hotel during your city trip! We are delighted to hear that you found our service to be great and that you enjoyed your time with us. It is wonderful to know that our rooms met your expectations in terms of cleanliness, spaciousness, and comfort. We take great pride in our prime location, and we are pleased to hear that it contributed to making your visit even more enjoyable. Being centrally located allows our guests to easily explore the city's attractions and make the most out of their stay. Your kind words serve as motivation for our team to continue delivering exceptional service and maintaining high standards throughout the hotel. We genuinely appreciate your feedback and hope to have the pleasure of hosting you again in the future. Warm regards, Marcos Almeida Front Office Manager