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Reviews of The Brackenborough Hotel

3 out of 5
The Brackenborough Hotel
Cordeaux Corner, Louth, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 269 reviews" "
Rating 8 - Good. 99 out of 269 reviews" "
Rating 6 - Okay. 17 out of 269 reviews" "
Rating 4 - Poor. 4 out of 269 reviews" "
Rating 2 - Terrible. 4 out of 269 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Allan

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are a bit tired but they make a Fantastic breakfast
Stayed 1 night in Mar 2024

8/10 Good

Jacqualene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring the area. Plenty of parking, spacious comfortable rooms. Not a lot of vegetarian options on the restaurant
Stayed 2 nights in Mar 2024

6/10 Okay

Steven

Liked: Staff & service, room comfort
Minor blip
Had to change room due to dirty wet mark on the duvet. Got a free upgrade. Always stay here on business and don't usually have any issues and won't stop me using the hotel in the future.
Stayed 1 night in Jan 2024
Response from Hotel Managment on Mar 9, 2024
Thank you for taking the time to share your customer feedback.Please once again accept our sincere apologies for slight issues upon your arrival, I am pleased to read these were dealt with and did not spoil your stay.We appreciate loyalty to the hotel and we look forward to welcoming you once again in the future.

10/10 Excellent

Mr NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

dean

Stayed 1 night in Nov 2023

10/10 Excellent

Royston

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Visit
Excellent stay at this hotel. Friendly staff. Nice location for walks and close to historic town of Louth.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was outdated, rundown and needs attention. We staying in room 101. Ripped wallpaper, scraped skirting boards. Dirty brown carpet. Damaged furniture. Room door was broken and key lock wasn’t secure. Leaves all in corridor. Such a shame because this hotel used to be lovely. Bar area was nice. Staff were friendly.
Stayed 1 night in Nov 2023

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tired room but restaurant fabulous
Restaurant and salon fabulous. Room dated . Headboard leather peeling off and room general tired . No lift or assistance to first floor ( I had a lot of bags as I was attending a wedding) Visited my son who had a lodge which was fabulous . Think money has been invested in lodges and not hotel rooms Carpet shabby on stairs But all staff were friendly and helpful
Stayed 1 night in Nov 2023

8/10 Good

Vincent

Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant .breakfast was very goo
Stayed 1 night in Oct 2023

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Dean

Stayed 1 night in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Saul

Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon Housley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaside
Lovely clean and very friendly
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Elaine

Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed here on business meetings for one night , greeted by a lovely lady called Debbie. The room and view was lovely. Definitely stay again. The following morning full English breakfast and once agsin greeted with a lovely smile and a delightful breakfast. 😊
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in
Check in was super quick and we was met with a lovely lady (cant remember the name- but she will know who she is). She went above and beyond to cater for my request and i appreciate that so much, thank you..bar and food was good, decent priced and enjoyed by us 3.
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Stayed 1 night in Aug 2023

8/10 Good

Steven

Stayed 1 night in Aug 2023

8/10 Good

Gemima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely presented
We stayed as a couples treat and booked the luxury double room. The room was very clean when we got there with complimentary items such as tea/ coffee/ hot chocolate/ water/ sparkling water and bathroom items. The bed was extremely comfy to sleep in and the hotel was quiet. The only thing I would say negative was the layout getting to the room was a nightmare and we did get lost.
Stayed 1 night in Jul 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We always have a lovely stay here. There was a bit of a mix up with room this time but soon sorted.
Stayed 1 night in Jul 2023

10/10 Excellent

Ronald

Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Stayed 3 nights in Jun 2023

10/10 Excellent

Imogen

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. Several things stood out. One was the cleanliness of the room and bathroom. Another was the bar/dining room staff both in the evening of our arrival and at breakfast. Reception were friendly, polite and helpful throughout the brief stay. The room was not large but the bed was very comfortable. The only detrimental factor was no mini bar/small fridge to keep drinks cool during this heatwave! The meals were really very good and we would recommend this hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Philip

Stayed 1 night in Jun 2023

10/10 Excellent

sharon, nottingham

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly ,the meals were amazing there menu had diary free and gluten free ,which was perfect for me .Room was clean .Lovely place to stay .😀
Stayed 1 night in Jun 2023

10/10 Excellent

James

Stayed 2 nights in Jun 2023

8/10 Good

B. DARIEL

Stayed 1 night in Jun 2023

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the food was lovely and the staff were very helpful
Stayed 1 night in May 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel near Louth
Rooms were comfy and clean, food was excellent!
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Stayed 1 night in May 2023

8/10 Good

Steven

Stayed 1 night in Apr 2023

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2023

2/10 Terrible

Yvonne

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Never stay when they have a wedding party
I can't express how upset I was with my second stay at this hotel and how much we were made to feel not important. This trip clashed with a wedding party and we were shoved in a corner and told that there was no alternative
Stayed 1 night in Apr 2023

10/10 Excellent

Kimberley

Stayed 1 night in Apr 2023

10/10 Excellent

Graham

Stayed 1 night in Apr 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed here a few times, always excellent service from check in to bar staff to restaurant staff. Rooms clean and fresh smelling.
Stayed 2 nights in Apr 2023

8/10 Good

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Nice size room, food in restaurant good, window draughty, bed uncomfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Mar 2023

10/10 Excellent

Andrea

Stayed 1 night in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023