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The Willows Hotel

3.0 star property
Hotel with 24-hour front desk, near Lake Michigan
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Willows Hotel

Photo gallery for The Willows Hotel

Premium bedding, minibar, desk, blackout drapes
Front of property
Dining
Lobby
Combined shower/tub, free toiletries, hair dryer, bathrobes

Overview of The Willows Hotel

Reviews
8.4

Very good

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
555 W Surf St, Chicago, IL, 60657
  • Popular LocationCubaneo1 min walk
  • Popular LocationBriar Street Theatre10 min walk
  • Popular LocationChicago Station (Red Line)11 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)37 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Petite Queen Room

Basic Studio, 1 Queen Bed

Petite Queen Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
  • 1194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, desk, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Premium bedding, in-room safe, desk, iron/ironing board
Hotel Versey Days Inn by Wyndham Chicago
Pet-friendly
Free WiFi
Air conditioning
Parking available
8.6 out of 10, Excellent, (1320)
The price is CA $125
CA $147 total
includes taxes & fees
Apr 29 - Apr 30
Hotel Versey Days Inn by Wyndham Chicago

About the area

Chicago

The Willows Hotel is located in Lakeview, a neighborhood in Chicago, and is near a metro station and near the beach. The area's natural beauty can be seen at Lake Michigan and Millennium Park, while Lincoln Park Zoo and Field Museum of Natural History are popular area attractions. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Lincoln Park Zoo - 2 min drive
  • Wrigley Field - 3 min drive
  • Michigan Avenue - 4 min drive
  • Chicago Riverwalk - 6 min drive
  • Navy Pier - 7 min drive

Getting around

  • Chicago Clybourn Station - 4 min drive
  • Diversy Station - 11 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • Starbucks - 3 min walk
  • Cesar's Killer Margaritas - Broadway - 3 min walk
  • Derno S Chicago - 4 min walk
  • Stan's Donuts & Coffee - 3 min walk
  • Renaldi's Pizza Pub - 3 min walk

About this property

The Willows Hotel

Boutique hotel near Lake Michigan
The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), concierge services, and an elevator
  • Luggage storage, smoke-free premises, and coffee/tea in the lobby
  • A vending machine, a front-desk safe, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff, overall condition, and walkable location
Room features
All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, housekeeping, and desks

Languages

English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day)
  • Self parking on site (USD 25 per night)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25.00 per night
  • Nearby parking fee: USD 25 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit

Property is also known as

Hotel Willows
Willows Chicago
Willows Hotel
Willows Hotel Chicago
The Willows Hotel Hotel
The Willows Hotel Chicago
The Willows Hotel Hotel Chicago

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at The Willows Hotel on May 14, 2024 start from CA $147.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Willows Hotel?

Self parking is available for USD 25.00 per night.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Lincoln Park Zoo are also within 1 mi (2 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

The Willows Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1004 reviews" "
Rating 8 - Good. 319 out of 1004 reviews" "
Rating 6 - Okay. 109 out of 1004 reviews" "
Rating 4 - Poor. 62 out of 1004 reviews" "
Rating 2 - Terrible. 26 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Altanzul

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The 1st night I couldn't sleep due to the noise coming from upstairs. The wall/ ceiling seemed very thin I was easily disturbed by someone staying next to or upper-level guests.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but room clean and staff great! Would stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Ada, Huntington Park

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite and friendly
Stayed 2 nights in Apr 2024

4/10 Poor

Chloé

No breakfast buffet. Small old room. Very noisy. Inconvenient parking. No valet
Stayed 1 night in Apr 2024

10/10 Excellent

Tyler, Zionsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for attending the Cubs game and site seeing in the Lincoln Park area
Stayed 1 night in Apr 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old Hotel. Has that classy old feel to it. Cleanliness was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Willows is a great hotel that reminds me of our hotels in Europe. My only complaint is that Expedia lists free parking and if you are lucky enough to find a spot on the street it is free but otherwise you have to pay in the parking garage down the street. Great hotel & staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Parking garage very close, plenty of places to grab a bite to eat. We ate at bluebird it was excellent. Located just around the corner.
Stayed 1 night in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Nice Bathroom & Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0