Buenas tardes estimada Cristian,Muchas gracias por sus comentarios y que haya teniendo una buena estadia con nosotros, lo esperamos pronto.

Estimado(a) Lamentamos que su experiencia no haya sido la mejor, nos hubiera encantado saber cual fue el motivo que genero dicha calificación. Estaríamos felices de volverlo a atender cuando usted lo requiera.

Dear Madam or Sir We have very high cleaning standards and would never give dirty towels. The air conditioning machine in your room is new, so it is very strange to tell us about the noise. However, we will investigate what happened with your room and find any problem and we will give you solution immediately. We also remember that the room in which you made your reservation was a single room for one person, but you arrived with your mother and we did not make any additional charge for this person. As you can read in our thousands of comments on different pages of travelers, you will see the great opinions about our hotel and our team including comments that talk about our incredible cleanliness. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible. All the best

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Sir or Madam We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible. Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Sir or Madam Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Sir or Madam Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Sir or Madam Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Sir or Madam Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards

Dear Alex Sorry for the inconvenience but the day you come to the hotel, the receptionist told you that we change your dates as you told us the day before, despegar called me the same day that you called us to chage it. but we didn`t cancel anything. Then, the receptionist put you with despegar. The problem was because despegar didn`t call you to tell you that your change was made. We will write to them to help you with the refund of your money for the first night because we didn`t do this. Kind regards

Dear Sir or Madam Thank you for your comments and for sharing them with other travelers We really value the feedback from our guests because it helps us improve our service every day. The Guest care is the most important for Mariel Hotel and we are very happy to read your comments and check that our job it’s correct. We hope to have the opportunity of serving you again,. That way you will prove again our services and quality standards. Further, we will be able to show you that we are committed to making every stay as pleasant as possible Best regards