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Reviews of Hotel San Agustin Riviera

3.5 out of 5
Hotel San Agustin Riviera
Av Garcilazo De La Vega 981, Lima, LIMA

Reviews

6.8
Rating 10 - Excellent. 26 out of 180 reviews" "
Rating 8 - Good. 65 out of 180 reviews" "
Rating 6 - Okay. 46 out of 180 reviews" "
Rating 4 - Poor. 28 out of 180 reviews" "
Rating 2 - Terrible. 15 out of 180 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was friendly and helpful. Breakfast was good.
Stayed 1 night in Oct 2021

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Normal service as expected , hotel was ok , but not able to go around to see due to Coronavirus
Stayed 11 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfriendly and we not idea how to make reservations.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was noise. To much traffic but was clean,the people on front desk was so nice
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019

6/10 Okay

BP, Holland

Travelled with partner
Liked: Staff & service
First night we were put in a room where we hear a lot of noise from a night club nearby and had a funny smell. The day after we asked for another room, there was no trouble and they provided us with another room, this room also had a little noise from the cars below but it was better. Breakfast was good and had enough options.
Stayed 3 nights in Nov 2019

6/10 Okay

Neyson

Liked: Staff & service
You get what you pay.
Location is a bit sketchy at night. The lounge is the best part of the hotel, which gives you a good impressions and made me book the room actually. The rooms are old and not very clean. You can see stains on the bed sheets and towels. There is no air conditioner, just a fan. Privacy should be taken more seriously here because even though I put the sign on to not clean my room when I left, they entered and cleaned it.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Nov 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was friendly. They were very accomadating for us not being Spanish speakers and did their best to help out. The staff helped bring our luggage up and made sure we got into an Uber or taxi safely, even though the area we were staying in was very safe. Would recommend based off the good location(everything was 10min away) and the friendly staff.
Stayed 1 night in Nov 2019

8/10 Good

Gregory

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, confortable room and nice people
Stayed 1 night in Sep 2019

6/10 Okay

Ernesto

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Nice location....bathrooms are old.
Bathrooms are awfully outdated.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk service is quite nice, they are. Profesional and alwaus willing to help. Nancy is such a quite support. The taxi driver always available.
Stayed 7 nights in Aug 2019

8/10 Good

Elder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
This hotel is too old
Very old hotel. Room is small. Close to street, very noisy. No AC/heater working.no far to shopping mall. Close to a construction site. Staff was nice and friendly.
Stayed 2 nights in Jul 2019

8/10 Good

KM

Liked: Staff & service
Disliked: Cleanliness
Make a try to stay
Location and breakfast good, Bus tickets kiosk available in few minutes walk Lot of Plaza nearby
Stayed 2 nights in Apr 2019

10/10 Excellent

FabianCordova, Mexico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo el servicio excelente, me gusto mucho la atención
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Need a bit of attention to the surroundings area of this property There is a homeless spot to a vacant terra When looking out the window you see them peeing
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast. Friendly and helpful staff. Speaks English. Location was central. Big mall 3 blocks away. We will stay here again in the future.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property was centric, and well known by taxi drivers. The building. is well maintained.
Stayed 8 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Rooms bit old and tired but other areas of hotel good.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

LEYALIS

Liked: Cleanliness, staff & service, property conditions & facilities
San Agustin Riviera Lima cercado.
The location of the Hotel is great but there's not AC in the room or if is they have it is very poor or need some kind of maintenance, other than that is awesome the facility.... the staff was very friendly.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Very friendly staff and decent buffet style breakfast
Stayed 1 night in Jan 2019

6/10 Okay

I

Liked: Cleanliness, staff & service
Breakfast was quite standard. Rooms were a little old. Some single rooms were different from other single rooms. Toilet was acceptable.
Stayed 14 nights in Dec 2018

6/10 Okay

David

Room and breakfast was fine, nothing special. Hotel is in not the best area.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good
Air conditioning is not working. we used fan. But other things are good for us. Clean room and bathroom. Hotel location is near by downtown. we walked to almas plaza and chinatown, in the other hand traffic is noisy...
Stayed 1 night in Nov 2018

6/10 Okay

Xiaowei, Las Vegas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience
Friendly staff, nice breakfast, central location
Stayed 2 nights in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Breakfast for an Aussie a little average. Great location and friendly staff, though little English
Stayed 1 night in Oct 2018

4/10 Poor

GILMA C

Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Shazia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well located
Excellent
Stayed 2 nights in Jul 2018

6/10 Okay

Augusto, Colombia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is nice, the hotel is old and needs lots of work. I think that it should be max 40 usd.
Stayed 5 nights in Jul 2018

8/10 Good

Chicago-Jack, Chicago

Liked: Cleanliness, staff & service
Fairly good location to Lima's historic center. Rooms are basic. Nice lobby and elevators.
Stayed 1 night in Jun 2018

6/10 Okay

Amy

Liked: Cleanliness, staff & service
It is just okay.
Wi-Fi is not good at all. My friend and I had to use our phones by the door to get good reception. Service is good. Lobby looks nice and clean. Breakfast is okay. However the neighborhood is always busy, loud, and sketchy.
Stayed 1 night in Jun 2018

8/10 Good

Souvik, Portland

Liked: Cleanliness, staff & service, room comfort
Hotel is in downtown Lima so all plazas, churches, museums as well as ton of food places is in walking distance. It takes approx 30 mins and 30 Peruvian Soles to reach the hotel. The hotel can also arrange transportation for you for the same amount payable directly to driver. You can also use Uber. Hotel is located right on the main road (busy street), so easier to spot. Clean lobby, English speaking Staff and included breakfast. The building seems to be old and as you enter your room, the old and ageing furniture smell gets in. There is some old and scratched furniture in the room but in manageable condition. We stayed for one night so did not bother much. Rooms are spacious and if you take a high floor, you will get a good view of the city.
Stayed 1 night in May 2018

10/10 Excellent

Titus, Puno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Good job on breakfast. Spacious lobby.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel close to city
The noise was terrible I can't sleep well. The rest was ok
Stayed 10 nights in Jul 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
Amazing hotel, just blocks away from a major city center. At first, I had some reservations, but I spoke to the front desk attendant who did a great job of explaining where all of the attractions were and also setting up transportation. I will stay again, if ever in Lima.

6/10 Okay

traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was not supportive.
A lot of noise at nights. Looks like some parties are around, noisy and annoying. Windows are dangerous, very low, no protection (specially for children, 11th floor). It is only a single fan per room to be used on summer (not enough!!).

6/10 Okay

Mike, US

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No internet, a/c turned off at night, and not real
Arrived and the room was sweltering. Called - no a/c - on extremely busy, noisy street so couldn't leave windows open. Stayed 6 nights and apparently they turn the a/c off at 12 mid and then the room heats up very fast. Never, never got an internet signal. Other than that, the hotel was actually very clean and the rooms were not bad. It is though not in a very good part of town and it wasn't really close to anything.

8/10 Good

Sabrina, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Sept 2016
Clean. Staff were very helpful. Plenty of places to see within walking distance. The free wifi and breakfast was very convenient.

4/10 Poor

jaen

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible
the room smelled disgusting! the floor was very dirty! the toilet was not clean! elevator dangerous! staff does not speak English! the restaurant brought rotten food! awful hotel

6/10 Okay

Darrell

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The hotel is old, the air conditioning works poorly. They are friendly but ineffective. Walking distance from main square is an advantage.

10/10 Excellent

Nicolas D.

Liked: Cleanliness, staff & service, room comfort
A cheap place
The hotel was right, an amazing place with close to Lima midtown.

10/10 Excellent

kevin, maryland, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great deal
After booking this hotel i read the comments section and was nervous i had made a bad choice. The place was very clean, everyone friendly, no complaints at all. The area was fine, walked around for 30 minutes during the day by myself. Restaurant on the corner (to the right if you are looking at the hotel) was great as well. Went out at night to catch a Taxi to the airport, didn't think the area was bad at all. Living outside of Washington DC (Maryland) this area was not sketchy at all.

2/10 Terrible

diah, Jakarta

Disliked: Staff & service, property conditions & facilities, room comfort
We were very dispointed hotel facilities, location
Its look like night mare the first night in San Agustin Htl Lima, the Restaurant already close when we arrived at 10 pm & we couldn't walk out from the hotel to find some food because the hotel location its not in the safe area.Suppose not on the list of expedia.com