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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
825 Klumac Road, Salisbury, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 451 reviews" "
Rating 8 - Good. 164 out of 451 reviews" "
Rating 6 - Okay. 42 out of 451 reviews" "
Rating 4 - Poor. 26 out of 451 reviews" "
Rating 2 - Terrible. 27 out of 451 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Viviana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, glad breakfast was included in the stay.
Stayed 1 night in Apr 2024

10/10 Excellent

AK

Business traveller
ok for random stay
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we stay the staff is so nice and friendly. The services is quick and they all put up with my endless question.
Stayed 1 night in Apr 2024

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities
Property served its purpose as a clean place to stay for the weekend. Nothing exceptional but i would stay again if needed
Stayed 2 nights in Mar 2024

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty nice. Staff were friendly and place was pretty clean. Breakfast wasn’t that good tho
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonnin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice, the room was clean and the beds were very comfortable! Great stay!!
Stayed 1 night in Mar 2024

8/10 Good

Taylor

Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Place to stay, you get your money worth…
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Very clean… The staff goes out of their way to assist. Breakfast is always good, I just love the Belgium waffles. Coffee is free 24/7. For the money, it’s the place to stay…. Thanks Taylor
Stayed 2 nights in Jan 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Updated. Wonderful sheets! Clean. Room was perfectly laid out. Only complaint was shower head was way too low.
Stayed 1 night in Jan 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience checking in. Clean room. So far so good!
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Very pleasantly surprised and satisfied by the value of this hotel: clean, quiet, updated, and comfortable, all at a very good price. Additionally, it’s close by both restaurants and the freeway. I’ll be back on my frequent trips through NC.
Stayed 1 night in Jan 2024

2/10 Terrible

Mario F

Disliked: Cleanliness, staff & service, property conditions & facilities
I stay here before and call me because they have issues with me having my 4 little kids was very rude and unprofessional and will not recommend it to anyone that is traveling with family or no one ! Poor quality rooms
Stayed 2 nights in Jan 2024

8/10 Good

Celinda

Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as usual. Excellent service here from A to Z.
Stayed 1 night in Jan 2024

10/10 Excellent

Hooper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Receptionist
Receptionist was great, friendly and fast with my reservation
Stayed 1 night in Dec 2023

6/10 Okay

Kimberly

Kim
Overall, the stay was average. The person behind the counter could have been more friendly with my check-in. The room was clean, beds comfortable and the price was reasonable.
Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Stayed 1 night in Dec 2023

6/10 Okay

Jesus

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Israel

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unable to recommend
I have to stay with my family for 5 nights due to a home renovation . I am a local resident, and unfortunately I can’t recommend this hotel. The Rooms have a mold smell and bathrooms are very dusty. Carpet need to be clean the mattress covered were stained and the windows were very dusty. Garbage containers are pretty old and dirty, it can really improve. And every night at the lobby it was always someone smoking weed. The smell was terrible, I felt I was in a subway in New York. Unfortunately I cannot recommend this hotel.
Stayed 5 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
There was no one at the front desk for 6-8 minutes when I arrived.
Stayed 1 night in Nov 2023

8/10 Good

Leslie A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very comfortable. I stay here when I come Salisbury and have never been dissatisfied.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel with fair pricing!
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Very clean hotel, welcoming and helpful staff! We had a quick one night stay but we would definitely stay here again. The linens were all clean and stain free, no bugs, no odors, the fridge was older and worn but it worked. The ac/heat worked well. We didn’t have breakfast but noticed that they had a waffle maker and eggs/meat.
Stayed 1 night in Nov 2023

2/10 Terrible

Dunia

Stayed 1 night in Nov 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Shannele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Gisele

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a really good place to stay!
Great stay especially when most of us were on the same floor!! clean throughout and good b-fast!
Stayed 3 nights in Oct 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2023

8/10 Good

Brenda

Stayed 1 night in Oct 2023

10/10 Excellent

Cherelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked my trip weeks before. Arrived at the hotel on Friday at 6:00 pm to check in (been traveling & working since 5:00 am). I informed the desk clerk that I had a trailer parked in the back area of the parking lot. She told me that if they were busy over the weekend, I would be towed if not parked within the 2 double spaces (only 2 options for parking a trailer). If they don’t have trailer parking, I understand. But it should be on the Expedia/Travelocity site. She said that it was an ongoing issue and didn’t care that I had to go look for another hotel. I ended up paying double for the hotel I had to stay in because there was a race.
Response from GM on Oct 10, 2023
I am sorry about your issue with parking at our hotel. I personally feel that if you have something other than a regular vehicle it is your responsibility to call the hotel BEFORE you make a reservation to see if you can be accommodated. Most hotels have parking for the number of guest rooms that they have. We cannot put everything that guests want to know on the site. We do not have that capability.

2/10 Terrible

Glen P.

Stayed 1 night in Sep 2023

10/10 Excellent

Clinton

Stayed 1 night in Sep 2023

2/10 Terrible

Aaron

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

2/10 Terrible

Barb

Disliked: Staff & service, amenities, property conditions & facilities
I was not happy. The phone in the room didn’t work. The remote control for the T V didn’t work. So I had to go downstairs to complain and was told that these haven’t worked for a while. It was too late for me to leave, So I stayed the night. In the morning, the shower gave a weak stream of water so it took a while to rinse out the shampoo. No happy. Would never go back or refer this place or use Quality in again.
Stayed 1 night in Sep 2023

4/10 Poor

Nadia

Stayed 1 night in Sep 2023

8/10 Good

James

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Joy

Stayed 1 night in Sep 2023