2/10 Terrible
Marina
Travelled with partner
Apr 15, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely run down and dirty room with water damage in the ceiling and wall in the bathroom with mold growing. Driving up to the property, we noticed that an exterior wall had fire damage. When we were checking in, we asked about the fire and were told that it happened a couple of YEARS (!!!) ago but that they were having issues with insurance. We thought that was very strange but proceeded to check in. When we got to the room, the condition of the room was so run down, dirty, and musty that we were in shock. There was an office chair in the corner that had pleather so severly delaminated that it was hanging like strips from the seat cushion, and the arm wrests were completely worn down. The corner of the wall had major texture chunks missing and the metal was visible. There was a black hair on the bedding by the pillow. The bathroom was the worst. There was visible bubbling from water damage in the ceiling by the fan and down the wall, and the corner near the tub behind the toilet was blackish color like someone tried to paint over mold. There was a drain flat mesh laying randomly on the floor by the toilet and the floor did not look cleaned. This was the worst accommodation we've ever had. We immediately checked out and asked for a refund, which we were issued without issues. We have stayed in a Super 8 a couple of times before and expected a very basic room, but this room was disgusting and a health hazard.
Marina
Stayed 1 night in Apr 2024