Dear Danielle,Thank you for your feedback. We're thrilled you enjoyed our pool area and our attentive lifeguard staff. We apologize for the issues you encountered in your room and assure you that we're addressing them promptly. Your satisfaction is our priority, and we hope to have the opportunity to exceed your expectations on your next visit.

THANK YOU FOR YOUR VALUABLE FEEDBACK.

Hello Andrea,Thank you for the amazing review. great to see 5/5.

Hello Sherry,Thank you very much for the amazing feed back. we glad to see that you enjoyed your stay.Hope to see you soon.Thank you.Guest services.

Hello Jody,Thank you very much for rating us 5/5.I am glad that you liked your stay and water park. Hope to see you again soon.Thank you.Guest services

Thank you for your feedback!

We are sorry you didn't have a pleasant stay, We hope you try our facility again and have a much better experience.

We thank you for your review. We are sorry you did not find our rooms the cleanest.

We are so glad you enjoyed your stay at the Holiday Inn Lethbridge. Hope to see you again soon

Dear Shannon, Thank you for your valuable feedback! We'll address the issues with the bed firmness, shower head, and temperature controls promptly to ensure a more comfortable experience for our future guests. We appreciate your input!

We are so pleased you had a great stay with us! Hope to see you again soon!

We thank you for your great review. We hope to see you again soon

Thank you for the 5 star rating

Thank you for your valuable feedback.

Thank you so much ,we really appreciate your feedback. Hope you see you again. Thanks for staying with us.

Thank you for the excellent review. We were leased to have you stay with us. Hope to serve you again soon

Dear Keira, We deeply regret the inconvenience you experienced during your stay. Our sincere apologies for any misunderstanding with the room type and the associated inconveniences. Your feedback is valuable, and we are taking immediate steps to address these issues. We appreciate your patience and hope to have the opportunity to restore your confidence in our services in the future.

Thank you for an amazing feedback Gerrie. Looking forward to see you again soon

We appreciate your excellent feedback. Hope to see you again soon.

Thank you for your feedback!

Thank your for the great review! We are so glad that the staff was good.

Thank you for sharing your feedback with us! We appreciate your input and are thrilled to hear that you enjoyed your experience. Our team works hard to provide excellent service, and your kind words motivate us to continue delivering memorable moments. We look forward to welcoming you again soon!

Thank you for your feedback!

Thank you for the feedback

Thank you for a 5 star rating!

Thank you for your valuable feedback!

Thank you for your feedback!

Dear Ryan, Thank you so much for your kind words and a 5 star rating! We're thrilled to hear that you enjoyed your time at the water park. Our team works hard to provide a clean and welcoming environment for all our guests. We hope to see you again soon for more fun-filled adventures!

Thank you for your feedback Kathleen!

Hi Rachel, were glad to hear that you love your stay with us. We are looking forward to seeing you again. Thanks, a lot.

Hi Bonnie, We are happy you were satisfied with our location. Hope to see you againAll the best,AdamFront Office Supervisor

Dear Chandelle,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay in our one-bedroom suite and that our staff met your expectations. We appreciate your kind words about our team.We sincerely apologize for the inconvenience you experienced with the water park amenities. We understand the frustration, and we genuinely value your input as it helps us identify areas for improvement. Your concerns regarding the late opening time and additional charges for tube rentals have been duly noted, and we will certainly review our policies to ensure a more seamless experience for our guests.Regarding the "wave" pool, we regret that it did not meet your expectations. Your feedback about the timing and interruptions caused by the pool's operation will be shared with our maintenance team to explore ways to enhance the overall water park experience.We truly appreciate your honest feedback and hope that, despite the challenges you faced, you were able to enjoy some aspects of the water park. We strive to provide our guests with a memorable experience, and we will use your comments to make necessary improvements.If you have any further details or suggestions, please feel free to share them with us. We value your business and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Dear Lisa,Thank you so much for taking the time to share your wonderful feedback with us! We're absolutely delighted to hear that you and your family enjoy your stays with us, especially the kids loving the pool and waterslides. It's fantastic to know that our warm water and friendly staff have contributed to making your visits memorable.We appreciate your understanding regarding the ongoing renovations on the 3rd floor. We're constantly striving to enhance our facilities, and it's great to hear your positive outlook on the improvements being made.Your loyalty and kind words mean the world to us, and we can't wait to welcome you back on your next trip from Calgary. If there's anything specific you'd like us to focus on or if you have any suggestions for further improvements, please feel free to share. We're here to ensure each stay with us exceeds your expectations.Safe travels until we have the pleasure of hosting you again!

Thank you for your feedback!

We are sorry that this happened to you. Your comments have been forwarded to our housekeeping manager

We are thrilled to hear you had a good stay and that your kids enjoyed the waterpark

Thank you for your review. We are sorry you did not have the best of stays. We hope you try us again

Dear Alan,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed your stay with us, especially during the holiday season.We're delighted that you found our rooms and lobby to your satisfaction, and we appreciate your kind words about our convenient location. It's always our goal to provide a comfortable and pleasant experience for our guests.Your special mention of the young woman behind the counter warms our hearts. We're incredibly proud to have such dedicated and friendly team members. We'll be sure to pass on your compliments to her, and your suggestion for a raise will be duly noted.We hope to have the pleasure of welcoming you back in the future. Wishing you a wonderful year ahead!

Dear Pete,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the room discrepancy.We understand the importance of a comfortable and enjoyable stay, and we deeply regret that we fell short of your expectations. Our team is currently investigating the matter to ensure that such instances are addressed and prevented in the future.Additionally, we appreciate your loyalty and would be delighted to offer you a complimentary upgrade to a room with a king-size bed on your next visit, should you choose to give us another opportunity to serve you.Your satisfaction is our top priority, and we are committed to making things right. Please feel free to reach out to our guest services department directly so that we can further discuss the details of your experience and ensure your concerns are properly addressed.Once again, we apologize for any inconvenience caused, and we appreciate your understanding.Warm regards,

Thank you for your valuable feedback!

We are sorry, you didn't have the best of stays. I will certainly take your recommendations under advisement. Thank you.

Thank you Jordan, Your review means a lot. We hope you come again soon.

Thank you Tim, for the good review. Hope to serve you even better next time!

Thank you for the great review John. We hope to see you soon.

Thank you for the excellent review. We hope you come again soon.

Thank you for your review. I hope we will be able to serve you again soon.All the best,Adam Front Office Supervisor

My sincerest apologies that we didn't offer you a good stay. This is certainly not something I like to hear. I have notified our maintenance team to ensure it is working properly. I hope you give us another chance to show you that we can offer a much better experience.All the best,AdamFront Office Supervisor

Thank you so much for the fantastic review. We hope to see you again, the next time you visit Lethbridge!All the best,Adam Front Office Supervisor

Dear Jennifer, Thank you for your feedback! We're delighted to hear you enjoyed your stay with us. We're continuously working to enhance our facilities and appreciate your input. We hope to welcome you back soon for an even more updated experience!

Hi Michelle,I am very sorry to hear that the room was chilly! I have forwarded your comments on to our maintenance team to ensure it is working properly. As for the waterpark, I am happy to hear you enjoyed it. Thank you very much for the great review. Hope to serve you better and warmer for your visit.All the best,Adam HerringtonFront Office Supervisor