Exterior

Reviews of Homewood Suites by Hilton Lawrenceville Duluth

3 out of 5
Homewood Suites by Hilton Lawrenceville Duluth
1775 N Brown Rd, Lawrenceville, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 340 out of 467 reviews" "
Rating 8 - Good. 97 out of 467 reviews" "
Rating 6 - Okay. 15 out of 467 reviews" "
Rating 4 - Poor. 7 out of 467 reviews" "
Rating 2 - Terrible. 8 out of 467 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice breakfast bar was good. Comfortable bed nice shower.
Stayed 1 night in Mar 2024
Response from Angel on Mar 20, 2024
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Jimerion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, customer service was a-1
Stayed 2 nights in Mar 2024
Response from Angel on Mar 20, 2024
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel on Mar 20, 2024
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

8/10 Good

Celeste, monroeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this property again. The only problem was we were not able to use our key to get in our room for about an hour. I sat outside in the hallway on the floor until maintenance was able to take the door apart and install a new battery, but other than that the hotel stay was great!
Stayed 4 nights in Mar 2024
Response from Angel on Mar 15, 2024
Thank you very much for your review we due apologize for the inconvenience.

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious
Stayed 1 night in Jan 2024
Response from Angel on Mar 15, 2024
Thank you for the 5/5 rating we are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout of the suite. It was very comfortable and spacious enough for 4 adults. Staff was very friendly. Breakfast was fresh and delicious.
Stayed 1 night in Jan 2024
Response from Angel on Mar 20, 2024
Thank you for your review! It's great to hear you enjoyed your stay. We hope you choose to stay with us again soon!

10/10 Excellent

Rondy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sarah Riley - Guest Service Manager on Jan 8, 2024
Thank you for your review! It's great to hear you enjoyed your stay. We hope you choose to stay with us again soon!

10/10 Excellent

Juan Matute

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sarah Riley - Guest Service Manager on Dec 17, 2023
Thank you for your review. It's good to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

6/10 Okay

Sanghoon

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to well over 300 hotels in my adult life and I don't remember being so comfortable and serene in a hotel like I did at the Homewood Suites. From the front desk to the maintenance team everyone was friendly, kind and informative. LOVED the breakfast! Nice selection of stuff and very filling. My 30yo son told me he could live in the suite we were in, it was like an apartment! A full fridge with an icemaker, dishwasher and all of the tableware and utensils you'll ever need. All in all a perfect Thanksgiving trip. We will be back!
Stayed 2 nights in Nov 2023
Response from Sarah Riley - Guest Service Manager on Dec 5, 2023
Thank you so much for your kind words!! It is always good to hear such amazing feedback about our hotel. We hope to welcome you back again soon!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super impressed with this hotel. Our room was super spacious and comfortable, the staff were friendly, and breakfast was AMAZING (shout out to Nicole in the kitchen!). I’ll definitely come back!
Stayed 2 nights in Nov 2023
Response from Sarah Riley - Guest Service Manager on Nov 22, 2023
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

6/10 Okay

Young Mi

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Sarah Riley - Guest Service Manager on Nov 22, 2023
We are sad to hear that your stay was not excellent and would love to know how we could improve our services for your future stay!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent except 1 elevator slow as molasses
Stayed 2 nights in Oct 2023
Response from Sarah Riley - Guest Services Manager on Nov 9, 2023
Thank you for leaving a review! we hope you choose to stay with us again soon.

10/10 Excellent

Enda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was VERY friendly and helpful. Breakfast each morning looked and tasted very good.
Stayed 3 nights in Oct 2023
Response from Sarah Riley - Guest Service Manager on Nov 9, 2023
Thank you so much for your review! We appreciate your kind remarks and hope to welcome you back again soon.

10/10 Excellent

Nadan, Lexington

Business traveller
Liked: Cleanliness, staff & service, amenities
It was nice tidy and accomodating
Stayed 1 night in Oct 2023
Response from Sarah Riley - Guest Services Manager on Nov 9, 2023
Thank you for your review! We hope to welcome you back again soon.

8/10 Good

Millie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful night stay!
Great stay! Just an overnighter to take break off the road. Wonderful accommodations for our large family. Service great and staff friendly!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
Check-in was great, nice suite, quiet hotel, near everything, great breakfast.
Stayed 4 nights in Sep 2023
Response from Sarah Riley - Guest Services Manager on Oct 4, 2023
Thank you so much for your kind words! It's fantastic to hear that you enjoyed staying with us. We do hope to welcome you back again soon!

10/10 Excellent

Resherika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Services Manager on Oct 4, 2023
Thank you for your review and for choosing to stay with us. It's great to hear you enjoyed your stay! We hope to welcome you back again.

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, staff friendly, rooms clean.
Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Services Manager on Oct 4, 2023
Thank you for your review. I'm glad to hear you enjoyed your stay! We hope to welcome you back again soon.

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Service Manager on Sep 22, 2023
Thank you for your review. It's great to hear you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Excellent

Kesia

Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Services Manager on Oct 4, 2023
Thank you for your review. It's wonderful to hear you enjoyed your stay! We hope you choose to stay with us again soon.

8/10 Good

Roger A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was great. Didn’t even feel like a hotel.
Stayed 2 nights in Aug 2023
Response from Sarah Riley - Guest Services Manager on Aug 21, 2023
Thank you for your review. It is great to hear that you enjoyed your room! We hope you choose to stay with us again soon!

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade
Great hotel. Got an upgrade with my Hilton Honors to a wonderful suite.
Stayed 1 night in Aug 2023
Response from Sarah Riley - Guest Services Manager on Aug 21, 2023
Thank you for your review. I'm glad you enjoyed your stay! We try our best to provide a warm and welcoming environment for our guests. We hope to welcome you back again soon!

2/10 Terrible

Brooke

Travelled with family
Disliked: Staff & service
Overcharged & Keys to Occupied Rooms
When I arrived I was met by the scenario that the front attendant kept giving out keys to already occupied rooms. More than a bit disconcerting. Then she overcharged me by $100. When I questioned this, she told me the amount included incidentals & the difference would come off - it didn’t. I opted to believe her because I had proof of price in hand & had already waited over 30 minutes due to the key debacle. The room itself had what I guess is blood on the exterior doorframe & interior wall. The room is exceptionally dark. Will return to booking at Residence Inn. You get what you pay for.
Stayed 3 nights in Aug 2023

10/10 Excellent

Randall

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Sarah Riley - Guest Services Manager on Aug 1, 2023
Thank you for the perfect review! We hope to welcome you back again soon.

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Jul 2023
Response from Sarah Riley - Guest Services Manager on Jul 20, 2023
Thank you for your review. We appreciate the perfect score! We hope you choose to stay with us again soon.

10/10 Excellent

Arif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, room cleaning service was great
Stayed 2 nights in Jul 2023

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children
Denise at check in was amazing and very friendly. The room was perfect for our family of 5 and breakfast was great! Definitely recommend
Stayed 1 night in Jul 2023
Response from Sarah Riley - Guest Services Manager on Jul 6, 2023
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Denise know she made an impact during your stay. We hope to welcome you back to the hotel soon!

10/10 Excellent

Hanna

Stayed 2 nights in Jul 2023
Response from Sarah Riley - Guest Services Manager on Jul 6, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023
Response from Sarah Riley - Guest Services Manager on Jul 20, 2023
Thank you for your review. We are happy you enjoyed your stay! We hope to welcome you back again soon.

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight getaway
We’re there for one night. Greeted warmly, room was perfect and very comfortable. Will stay again!
Stayed 1 night in Jun 2023
Response from Sarah Riley - Guest Services Manager on Jun 21, 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept building with friendly staff that help with anything needed. Would love to stay here again
Stayed 1 night in Jun 2023
Response from Sarah Riley - Guest Services Manager on Jun 21, 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that they had a limited room selection for the guests who booked through a third party.
Stayed 3 nights in May 2023
Response from Sarah Riley - Guest Services Manager on Jun 21, 2023
8. Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced and don't hesitate to call if you need anything.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Sarah Riley - Guest Services Manager on Jun 21, 2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here! I was in town for a concert at the Gas South Arena and these suite were so conveniently located while also being very clean and spacious! Service was wonderful, no complaints! Breakfast buffet was nothing out of the ordinary but was not too bad!
Stayed 2 nights in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Daleth

Stayed 1 night in May 2023
Response from Sarah Riley - Guest Services Manager on Jun 21, 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a cozy stay! I didn't realize how much the room would feel like a mini-apartment. I'd love to stay here longer next time, it was very comfortable. When I checked in, Ria was very nice and engaging. Every time I passed any staff member, they would smile and greet you. I'd definitely stay here again.
Stayed 2 nights in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Lorena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. It had everything we needed (microwave, fridge and lots of space. It was a 4 minute drive to Gas South Arena which is what we wanted since we went to Atlanta for a concert. Free breakfast was amazing! Lots of choices and you can even make your own waffles. Will definitely stay here again!😊
Stayed 2 nights in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Gabriela Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

William

Stayed 1 night in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, welcoming front desk. Would definitely stay again!
Stayed 3 nights in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
really enjoyed my stay
Stayed 1 night in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great for a nice retreat after my daughter's college graduation and spending time with the whole family before she started work. We stayed at the Homewood in Buckhead and although their features seem more modern, this location outshined them in cleanliness and comfort. A couple of things we noticed, the sink faucet was a little hard to turn on as someone must have overtightened it and the freezer was leaking into the refrigerator. But it didn't bother us since it wasn't leaking on the floor. We appreciated that we got an end of the hall shared unit since my little one was sick and crying all night. And we enjoyed the patio area except wanted to use the putting area but there were no balls to use. The staff is probably the most courteous I've ever encountered as they noticed me holding my little one and trying to get breakfast, one of the attendants serving breakfast filled my plate for me. Overall we enjoyed our stay and still definitely come back.
Stayed 4 nights in May 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! It is fantastic to hear that we are achieving our goals in helping you feel at home. We hope to welcome you back again soon!

10/10 Excellent

Carol, Winston Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, great breakfast choices, close to mall.
Stayed 3 nights in Apr 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

KATHERINE, CUMMING

Stayed 1 night in Apr 2023
Response from Sarah Riley - Guest Services Manager on May 27, 2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

hongseock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Apr 2023
Response from Sarah Riley - Guest Services Manager on Apr 15, 2023
Thank you for taking the time to leave a review. We are happy you enjoyed your stay! We hope to welcome you back again soon.

8/10 Good

Honglin

Stayed 8 nights in Apr 2023