5 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews of Rising Star Casino Resort

3.5 out of 5
Rising Star Casino Resort
777 Rising Star Drive, Rising Sun, IN

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 543 reviews" "
Rating 8 - Good. 169 out of 543 reviews" "
Rating 6 - Okay. 91 out of 543 reviews" "
Rating 4 - Poor. 33 out of 543 reviews" "
Rating 2 - Terrible. 31 out of 543 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I booked a room at the casino resort and found out our room was in a totally different building well separate from the casino, pool, dining etc. It wasn't terrible, at least it was quiet, but it was inconvenient and unexpected. Staff were friendly and let me check in early, but they're very short staffed.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nothing open for food late at night
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept . Friendly people. Good free breakfast..
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

8/10 Good

John

Travelled with group
Liked: Staff & service, room comfort
Nice rooms
Hotel rooms are nice with comfortable beds. Carpets need a good shampoo. No restaurants open weekdays. Casino is tired looking and smoking is everywhere.
Stayed 2 nights in May 2021

6/10 Okay

Tamie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Need to update and train
Front desk staff did not know how to find reservation. Understaffed. Took over an hour to sign in. Lobby rug was filthy.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have very high expectations going in because of the fact that it is not that expensive to stay here. Most casinos are rather pricey. The staff was friendly and accommodating. The hotel was your typical hotel, nothing spectacular, but the beds and pillows were super comfy. I will book a stay in the future and go back. I would highly recommend checking out the casino too! We did fairly well and had a good time and it was really neat that it was on a riverboat.
Stayed 1 night in Apr 2021

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Waste of a birthday weekend!!
No hot water for shower, shower was gross with chunks of hair. Hotel was actually across the street with no shuddle had to walk back and forth in rain. Big 2 inch gap at bottom of door let lots of light in. We will never be back!!
Stayed 1 night in Apr 2021

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Ned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Clean and comfortable
Stayed 1 night in Apr 2021

10/10 Excellent

Kenan

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This casino needs some major help. the room was clean but the carpets and grass areas surrounding the property were in bad shape. There were only a few portable stations to wash your hands. Masks were required but there should have been multiple areas to wash your hands since you are playing on machine. Very disappointed and most likely will not return when there are other casinos in better shape.
Stayed 1 night in Apr 2021

4/10 Poor

Cyndi

Disliked: Cleanliness, staff & service, property conditions & facilities
Won’t stay there again.
We waited to check in almost 20 minutes. There was no one at the front desk. Had reserved a room with two Queens. The resort had us down for one king. Had three adults in the room and when I called down for an extra towel I was told I had to bring down the dirty towels before I could get more. WHAT??? The carpet throughout the establishment was dingy and even heavily soiled. I like to take the stairs instead of the elevator. It was so filthy, I actually expected to see rats running around. Thank goodness, I did not. The room itself was comfortable and seemed clean. The bed was comfortable.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine with free breakfast!
Stayed 1 night in Apr 2021

2/10 Terrible

Matt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The electric was out first night an nothing was open to eat
Stayed 2 nights in Mar 2021
Response from Melissa on Apr 1, 2021
I want to apologize for the issues you experienced while staying at Rising Star Casino Resort. We always strive to meet guests’ expectations and appreciate your feedback. Unfortunately the power outage was beyond our control and is inconvenient for our guests. I hope you choose to stay with us again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel and pool hot tub are nice. Casino is small but they have penny slots
Stayed 1 night in Nov 2020

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

4/10 Poor

Rick, Dayton

Travelled with partner
Disliked: Amenities
Aside from being across the street from the casino, the hotel wasn’t bad. It was clean and quiet. The bed wasn’t very comfortable. The casino itself was very old and run down.
Stayed 1 night in Nov 2020

4/10 Poor

Tony

Liked: Staff & service
Stayed 1 night in Nov 2020

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Jean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Friendly staff, quick service, clean comfy room, great shower, everything upgraded, coffee maker, it was a joy to be there.
Stayed 1 night in Oct 2020
Response from Nicole on Nov 9, 2020
Thank You!

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, it was a great night. Thank you very much.
Stayed 1 night in Oct 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A minor inconvenience...
The facilities are nice. The Lodge didn’t have desk clerk service (Cov-2 related) which made it difficult when the desk clerk at the main facility gave us the wrong room number at check-in. Added 15 minutes to getting into the room.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Staff & service
The lodge was nice that we stayed in But very disappointed in the casino
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at The Lodge across from the casino. Was clean, quiet and had everything we needed. Only downside was not having front desk staff. Had to go to the other hotel at the casino for check-in and check-out.
Stayed 1 night in Sep 2020

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time wish they had more new slots
The rooms clean and fine. Wish we were at the casino hotel but the lodge was fine
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2020

6/10 Okay

Sandra

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2020

6/10 Okay

Gary

Disliked: Staff & service
They did not come to clean room. No free breakfast. Breakfast was a muffin and an apple....really!?
Stayed 2 nights in Aug 2020

8/10 Good

Mark, Lebanon. Ky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clean rooms . Due to Covid complimentary breakfast was a muffin and juice . Enjoyed our stay.
Stayed 1 night in Aug 2020

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not organized
There was a mix up when I checked in and I got charged for an extra room. Spent most of my time at registration sorting it out.
Stayed 2 nights in Jul 2020

6/10 Okay

Brandy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

6/10 Okay

Tim, Columbus, OH

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Mostly closed on Sunday night. Golf course staff made it clear they were anxious for us to leave course as soon as possible, that they wanted to end their work day. It was really inexcusable and extremely disappointing. We drove from out of town to be there and were made to feel unwelcome.
Stayed 2 nights in Jul 2020

8/10 Good

Lannie, Campton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Lodge and it was very nice. The website said they didnt have a front desk clerk and the Lodge doesnt but you check in at the main hotel connected to the casino. They have a shuttle that runs between the main hotel/casino and the lodge. Housekeeping staff were very helpful and professional.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I was pleasantly surprised how nice and clean the lodge room was and casino same. First time I visited. I wasn’t impressed with the slot machine areas. None of my favorite machines.
Stayed 1 night in Mar 2020

10/10 Excellent

Shyann, Cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Four floors to gamble on, the Wellington was a pretty expensive place for dinner; definitely recommend eating BEFORE heading there if you don’t want to pay $140 for two people! But, overall had a great experience here!
Stayed 1 night in Feb 2020

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Fun time at the lodge and casino
Stayed 1 night in Feb 2020