We arrived are were to us a hosts name, in this case an email had been sent the day prior with I would assume the time share owners name.
The front desk told us we would have to wait until the owner arrived to check in, we’ll obviously that wasn’t going to happen as we had rented the property from the time share owner on VRBO.
It took some calls and some discussion with the property to get everything settled which added an hour to our already late checkin and kept my disabled child in the vehicle much longer than we had hoped.
Once checked in I was worked over by the timeshare sales people who struggled to take no for an answer, unfortunately they are the ones with the door keys and wrist bands so that added to the experience of getting checked in.
Once we got past that it was a gong show to get bell service as it was getting super busy and they put us on the 12th floor even though I had requested 6th or lower (vertigo).
The property was decent but very dated, with the cooktop being badly damaged and the coffee-table missing parts, maintenance came but was unable to repair either.
This was touted as a presidential suite but was far from it, I hope they never try to rent it to any presidents :(.
Otherwise the property was ok, we used the bbqs one evening and they were fine.
It was cold and windy so we never used the pools, the restaurant seemed to be seldom open so we microwaved what we could.
There was a lot of noise starting at 4:30 am which I suspect is when housekeeping staff started vacuuming.
Location was excellent within walking distance of the strip.
Parking was decent
Price was high but to be expected for new years.