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Reviews of The Cosmopolitan Of Las Vegas

5 out of 5
The Cosmopolitan Of Las Vegas
3708 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 5188 out of 7682 reviews" "
Rating 8 - Good. 1200 out of 7682 reviews" "
Rating 6 - Okay. 571 out of 7682 reviews" "
Rating 4 - Poor. 328 out of 7682 reviews" "
Rating 2 - Terrible. 395 out of 7682 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Odell

Business traveller
Liked: Cleanliness
Disliked: Staff & service
How can you make a reservation 3 months ahead of your arrival date as when you arrive your greeted with we over sold therefore the room you paid for was given to another customer. What does “RESERVATION” truly mean??? I never received an answer nor did I get my room. So at the mercy of the hotel crappy service by taking my money and you give me whatever you want? I want restitution for my inconvenience. Buyer beware!!! Moon-Room 2899
Stayed 5 nights in May 2024

10/10 Excellent

Amanda, San Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 3 nights in May 2024

10/10 Excellent

Silvio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in May 2024

8/10 Good

Consuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the experience started off great with early check-in but upon arriving in our room from North Carolina there was a cup of orange juice in the bathroom. I immediately called the front desk. I would later discover the light didnt come when i went to relieve myself;prompting another call to the front desk. I soon discovered after brushing my teeth the drain was clogged prompting another call. This was my 23yr old daughters first time in Vegas and specially chose this hotel but ended up apologizing to her because it wasn't giving upscale. The front desk was apologetic and fixed the light and the sink fairly quickly. There was alot of dust i discovered after moving the nightstand looking for another outlet that contributed a severe allergy flair up every time I laid down. Housekeeping took responsibility for the cup of orange juice and said it was the cleaners and not left from the previous occupant. Overall we had a good time despite the music festival we were in town for was canceled.
Stayed 3 nights in May 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in May 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel but not very good casino
Stayed 4 nights in May 2024

6/10 Okay

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2024

10/10 Excellent

free

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with lots of amenities.
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about the property was the food and hospitality choices. The clientele was mainly 20-30 year olds over drinking and very noisy at some times making you feel unsafe. At check-in, the VIP status was not recognized until I got a manager. Even after that they never applied the food or amenity credits to my bill.
Stayed 2 nights in May 2024

10/10 Excellent

RAQUEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 1 night in Apr 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Could use a coffee pot in the rooms
Stayed 3 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David, San Anselmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

2/10 Terrible

Julioc

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty
Stayed 1 night in Mar 2024

10/10 Excellent

omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property on the atrip by far will always come back here
Stayed 7 nights in May 2024

10/10 Excellent

Joshua, Sainte-Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great time as always
Stayed 5 nights in Apr 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great. Staff was friendly and helpful easy to get around, clean and great location.
Stayed 4 nights in Apr 2024

2/10 Terrible

Mikul

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was unreasonably busy and not supportive at all. Did not help with anything. Wifi did not work in our room even though we paid alot extra for a better higher end room. Did not help with that at all and charged us more for stuff we did not use
Stayed 3 nights in Apr 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Toilet didn’t work the first night, everything else was great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jasmine Jenise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Apr 2024

10/10 Excellent

Ute, Everett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I didn't like was that the room did not have a coffee maker in it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Property conditions & facilities
Evererything cool
Stayed 2 nights in May 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay and rate the room as a 10
Stayed 2 nights in Apr 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in May 2024

4/10 Poor

Nathaniel

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I wouldn't recommend this if you like to go to sleep before 4am. They run a club on the terrace outside most of the rooms until 3am or 4am. It's so loud that from 25 floors up I couldn't sleep even with ear plugs. They wouldn't move me and they told me there would be no club the next night but there was. For the price of the rooms this was crazy.
Stayed 3 nights in May 2024

4/10 Poor

Michael

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a bachelor/bachelorette party in Las Vegas at the end of April. Cumulatively we booked about 10 rooms for 3-4 nights as well as the Wicked Spoon Buffet for 16 people. One of my groomsmen was checked into a room with a fresh urine on the bed. The mattress had clearly been soiled. It took most of the morning/early afternoon to get a room change, as the initial solution was to just change the sheets. During this process the groomsmen had to miss a few events. The staff at Cosmo did address concerns well. Cleanliness was a comment from most of the parties that also stayed at the resort. My room had a broken safe and with multiple calls we did not get this repaired during the trip. The air-conditioner and toilet squeaked in a few of the rooms. We stayed at Palazzo at the end of the trip which had much better service and cleanliness.
Stayed 4 nights in Apr 2024

4/10 Poor

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a bachelor/bachelorette party in Las Vegas at the end of April. Cumulatively we booked about 10 rooms for 3-4 nights as well as the Wicked Spoon Buffet for 16 people. One of my groomsmen was checked into a room with a fresh urine on the bed. The mattress had clearly been soiled. It took most of the morning/early afternoon to get a room change, as the initial solution was to just change the sheets. During this process the groomsmen had to miss a few events. The staff at Cosmo did address concerns well. Cleanliness was a comment from most of the parties that also stayed at the resort. My room had a broken safe and with multiple calls we did not get this repaired during the trip. The air-conditioner and toilet squeaked in a few of the rooms. We stayed at Palazzo at the end of the trip which had much better service and cleanliness.
Stayed 3 nights in Apr 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved fountain view balcony. Didn't like smoking in casino, I thought strip hotels banned smoking.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alma Sandoval

Business traveller
Liked: Cleanliness, amenities
Love everything
Stayed 1 night in May 2024

10/10 Excellent

Deborah E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Cosmo! Great Staff. Location is perfect!
Stayed 2 nights in May 2024

4/10 Poor

Lisa, Dekalb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotels was designed in a way that you didn't have to leave. It was like being in a hotel attached to the mall.
Stayed 2 nights in May 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was charged twice for parking otherwise no issues.
Stayed 1 night in Apr 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Cho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in Mar 2023

10/10 Excellent

Steven, Chicago

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, directions provided and restaurants accommodative and good food
Stayed 3 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The difficulty with luxury is that the things that frustrate you wouldn't necessarily register at another property. But I asked for a high floor and got 18/65. The safe in my room wasn't working and was never addressed. The person interacting with me via chat (after the bot) was a bit snobby and sort of put me in my place. This is big, glitzy, showy, loud VEGAS - the Cosmopolitan is a particular experience that way. Still, you gotta take care of the details.
Stayed 3 nights in Apr 2024

10/10 Excellent

Gerred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen Wheaton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful and we had an amazing room with a fountain view. The people who work there are all so friendly and the service was excellent. My only complaint is that there aren’t enough regular chairs at the pool. Everything near the pool is reserved for paying customers. There were way too many daybeds as well.
Stayed 3 nights in Apr 2024

10/10 Excellent

Garrett

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great time, very amazing!
Stayed 3 nights in Apr 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have heard that Vegas hospitality has not been the same since 2020. However I did not experience that at the cosmopolitan! Everyone was extremely friendly. Highly recommend spa services!!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Hadassah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Moises Parra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balconies with a great view.
Stayed 3 nights in Apr 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cosmo!
Stayed 5 nights in Apr 2024

10/10 Excellent

Ted, Williston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed Cosmopolitan because it was easy getting to the rooms aswell as getting around the casino but getting in and out of the hotel to the vegas strip. Cosmopolitan has so many restaurants to enjoy a great experience or get a quick bite and for that late bite for pizza was also available. Looking forward to my next trip to Vegas the Cosmopolitan is at the top of my list.
Stayed 4 nights in Apr 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Our room overlooked the fountains of the Bellagio and it was amazing. Highly recommend.
Stayed 7 nights in Apr 2024