Outdoor pool, open 9:00 AM to 5:00 PM, sun loungers

Reviews of Delano Las Vegas at Mandalay Bay

5 out of 5
Delano Las Vegas at Mandalay Bay
3940 Las Vegas Blvd South, Las Vegas, NV

Reviews

8.4

Very good

Rating 10 - Excellent. 597 out of 1006 reviews" "
Rating 8 - Good. 179 out of 1006 reviews" "
Rating 6 - Okay. 107 out of 1006 reviews" "
Rating 4 - Poor. 66 out of 1006 reviews" "
Rating 2 - Terrible. 57 out of 1006 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saranya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area! We went to see TWICE concert at the Allegiant. It is super convenient! Just a short walk from the stadium.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy because of allegiant staduim but its normal in vegas.
Stayed 2 nights in Mar 2024

10/10 Excellent

Celina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet
Stayed 2 nights in Mar 2024

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Dae

Disliked: Staff & service
Lack of customer service
Stayed 2 nights in Mar 2024
Response from Guest Experience on Mar 12, 2024
Dear Dae,Thank you for bringing this to our attention. We're truly sorry to hear about your dissatisfaction with the customer service during your stay at Delano. We thrive on the feedback of our customers, and your opinion is valuable to us. We assure you that we will look into this matter and strive to improve our service.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t eat here or gamble. But the room was serene and immaculate.
Stayed 4 nights in Mar 2024

10/10 Excellent

Bill

Liked: Cleanliness
Great value on the Strip
Stayed 1 night in Jan 2024

6/10 Okay

Louis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, nice and quiet. The receptionist that checked me in was amazing!
Stayed 2 nights in Feb 2024

8/10 Good

Cody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the check in staff were rude and made us feel like we were bothering them by checking in.
Stayed 4 nights in Feb 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient and close to everything
Stayed 4 nights in Feb 2024

6/10 Okay

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
It is just dull. Views poor. This area in inconvenient. Getting more worn every year. All the shops and food options are lame. Citizens chicken salad gave me food poisining. I wonder why anyone would aspire to stay here. I just did because trying to stay in all of the hotels.
Stayed 1 night in Feb 2024
Response from Guest Experience on Feb 28, 2024
Dear Nikolas,Thank you for taking the time to share your feedback regarding your recent stay at Delano. We sincerely apologize that your experience did not meet your expectations. Your comments have been noted and will be addressed with our team to improve our service and offerings. Again, we appreciate your feedback and apologize for any inconvenience you have experienced. We hope to have the opportunity to welcome you back in the future and provide a more positive experience.

10/10 Excellent

Shannon

Liked: Staff & service
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
my wife and i love this hotel, from the friendly staff to the cleanliness of the property everything was amazing.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about Delano.. my favorite place to stay in Vegas!
Stayed 1 night in Feb 2024

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice checkin process very helpful
Stayed 1 night in Feb 2024

6/10 Okay

Melckedeque

Stayed 4 nights in Feb 2024

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Thinh

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 2 nights in Feb 2024

8/10 Good

MEE FUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice and comfortable stay!! Would definitely stay here again!
Stayed 2 nights in Feb 2024

8/10 Good

Richard, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in experience, less so at check out. Minibar had opened items, bathroom was missing TV remote control. Generally a positive experience but room for improvement.
Stayed 1 night in Feb 2024

10/10 Excellent

BETSY

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jelly Kiritbhai

Liked: Cleanliness, staff & service, property conditions & facilities
It was plaeadant experience
Stayed 4 nights in Jan 2024

10/10 Excellent

Randeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 4 nights in Jan 2024

10/10 Excellent

Hee Joon, ROLLING HILLS ESTATES

Liked: Cleanliness, staff & service, property conditions & facilities
Bery nice and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

SALVADOR JALIFE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

6/10 Okay

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Michael, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. If, however you’re unused to city noise, be aware that there is white noise from the nearby highway. But where in Vegas would it be totally quiet?
Stayed 7 nights in Jan 2024

10/10 Excellent

Mahnaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cozy and convenience
Stayed 1 night in Jan 2024

10/10 Excellent

Flora

Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Stayed 4 nights in Jan 2024

10/10 Excellent

Adilene

Stayed 2 nights in Jan 2024

8/10 Good

Ian

Travelled with partner
I've stayed at the Delano, formerly The Hotel, on five previous occasions. That includes two stays in January. It used to be the height of luxury but now it has been overtaken by the newer mid Strip hotels. It feels rundown. The staff can be unhelpful compared to other hotels. It has also been taken over by NFL fans now that it is the hotel nearest to the Allegiant Stadium. I like it. I had a good time. But it's not what it was.
Stayed 8 nights in Jan 2024

4/10 Poor

Tavi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dated rooms, no amenities, no bath robes, low quality bathroom products.
Stayed 3 nights in Jan 2024
Response from Guest Experience on Jan 9, 2024
Dear Tavi,Thank you for taking the time to share your feedback regarding your recent stay at Delano. We deeply regret that your experience did not live up to your expectations. We understand your concerns regarding our room condition, amenities, and the quality of our bathroom products. This feedback, as painful as it may be to hear, will be used to align our objectives with your expectations. We appreciate your comments, and our team is working diligently to make the necessary improvements.

8/10 Good

Vinesh

Travelled with family
Liked: Amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Sherri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great

6/10 Okay

kun

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Made us to stay in accessible room. We communicated we booked this hotel because of the tub but refused to change. Said I don't understand property management. Promised to give $150 off which never happened. Not stratified with the service.
Stayed 6 nights in Dec 2023
Response from Guest Experience on Jan 9, 2024
Dear Kun,Thank you for taking the moment to share your review with us on Expedia. We appreciate your feedback and sincerely apologize that our service did not meet your expectations. Our guests' comfort and satisfaction are our top priorities. We're sorry that there was confusion surrounding your room's facilities. As a general practice, our accessible rooms are provided when all other room types have been booked. We understand that you had specific requirements and regret that we weren't able to accommodate them better. Regarding the issue about the 150 discount, we promise to investigate this matter to rectify the situation swiftly. We thank you for bringing these matters to our attention. We hope that we get another chance to serve you under improved situations.

2/10 Terrible

Shoji, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Taeha

Stayed 2 nights in Dec 2023

8/10 Good

Hyun Ju

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Marco

Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great service on your casino floor from attendants. Drink service was not so great. Hours would go by for service if at all.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

Yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023