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Reviews of Bellagio

5 out of 5
Bellagio
3600 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 6376 out of 10364 reviews" "
Rating 8 - Good. 1986 out of 10364 reviews" "
Rating 6 - Okay. 1044 out of 10364 reviews" "
Rating 4 - Poor. 493 out of 10364 reviews" "
Rating 2 - Terrible. 465 out of 10364 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there are no non smoking casino areas which I was surprised & disappointed with
Stayed 3 nights in Apr 2024

8/10 Good

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We choose the Bellagio for our 25th Wedding Anniversary. The property is beautiful and eloquently designed. We loved the walk through the garden and gorgeous surroundings. Throughout our 6 night stay, the service for our lroom was lackluster, and, honestly, it was frustrating and at times. We had to repeatedly reprint keys which was super inconvenient. At times, the digital key on my phone wouldn’t work. When calling for assistance, service members on the phone lacked support skills in trying to resolve the issue in a manner which I would have expected from this level of resort. After I suggested someone in maintenance to check out the lock, the maintenance support assisted and was helpful and offered a food credit. That was generous. In addition, we had rowdy neighbors for two nights, and our only offer was to move rooms. The first night we called security. It was a slow response. Once they came up, the party continued to be loud for awhile after. The second night when they revved up. I went to the front desk which I had to wait to speak to someone which after speaking to several people, we basically were offered to move rooms. I will say that we disregarded these incidents and made the most of our time together. I just expected a higher level of service.
Stayed 6 nights in Apr 2024

2/10 Terrible

Gredelio

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We called the dirty room because we needed towels and soap to bathe and they never arrived. The room was dirty and we found pieces of nails on the carpet.
Stayed 5 nights in Apr 2024

10/10 Excellent

philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness
Air conditioning in room was not working. Had it set to lowest possible setting and we were very hot. Room felt very stuffy. Expected more from such a great reputation of a hotel.
Stayed 2 nights in Apr 2024
Response from Guest Experience on Apr 18, 2024
Dear Sean,Thank you for your feedback regarding your recent stay at our hotel. We apologize for the discomfort caused due to the malfunctioning air conditioner and the resultant stuffiness in your room. While we strive to offer exceptional service and facilities, it appears we fell short this time. We value your patronage and hope you will give us another chance to provide a more comfortable experience.

10/10 Excellent

southiphong

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

6/10 Okay

dohyung

Travelled with family
Old hotel. Need renovations
Stayed 3 nights in Apr 2024

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellaggio has remained a staple. It’s just so busy with non residents but then again that’s Vegas. I also HATE that there’s smoking in the casino.
Stayed 3 nights in Apr 2024

4/10 Poor

Richard, Bronx

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was construction at the hotel had we known that would've never booked a room there, not only was our first morning horrible due to the construction at 8 in the morning but our last night was were awoken by construction at 3:30 I'm the morning. I would not recommend this hotel to anyone.
Stayed 4 nights in Apr 2024
Response from Guest Experience on Apr 17, 2024
Dear Richard,We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. We apologize for the inconvenience you experienced due to the ongoing construction. We sincerely regret that this has affected your perception of our hotel and apologize once again for any disappointment caused. We want to assure you that we are committed to improving our service based on the feedback we receive from our valued guests like yourself.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding!
Stayed 3 nights in Apr 2024

8/10 Good

kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

SHUJIE

Liked: Cleanliness, staff & service, property conditions & facilities
What a beautiful place. I’m happy this time. Thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unless you’re a vip this hotel is way too big for you to feel special but it was a bucket list for me so I stayed for one night,if you’re looking for something budget friendly & intimate,the Bellagio might not be your best option,however it’s convenient & lively with tons restaurants & shops
Stayed 1 night in Feb 2024

10/10 Excellent

Naz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay however we didn’t see any staff checking on us at all. They gave us the room on a smoke free floor which we didn’t choose and wasn’t satisfied with ! Although no one asked if we’re ok or not ! We really suffered from the smoking smell.
Stayed 3 nights in Mar 2024

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robyn Faison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. It made my mom feel like she was special on her 75th birthday. The Bellagio is the perfect location on the strip and also takes the kind of care for its guests that would make you think yuh were the most important people in the city. We love the elegance, the fact that it doesn’t smell like a smoky casino as the other hotels do and we LOVE LOVE LOVE the conservatory.
Stayed 4 nights in Mar 2024

8/10 Good

Susan

Travelled with family
No seating area
Stayed 3 nights in Apr 2024

10/10 Excellent

Feshona

Travelled with partner
Beautiful hotel with great restaurants. We recieved an upgraded room because it was my husband’s birthday.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Vegas!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark H

Liked: Cleanliness, staff & service, property conditions & facilities
This is the forth time I have stayed there and the place is flawless. I have stayed in Vegas on many occasions in other hotels but they don’t compare to the Bellagio
Stayed 3 nights in Apr 2024

8/10 Good

Marjorie Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Amenities
It’s Top Of The Line Absolutely Beautiful
Stayed 3 nights in Apr 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

mazen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. Very organized and clean casino
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna Jean, Clinton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay. Spa was excellent!
Stayed 5 nights in Apr 2024

8/10 Good

Benita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The safety of the premises was awesome. Staff very friendly. Just way too busy for my lifestyle
Stayed 4 nights in Apr 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much smoking, there are nonsmokers like to gamble. but will not because of the smoke. Not enough restaurants.
Stayed 3 nights in Apr 2024

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Aferdita

Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel Alfonso Trujillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Using the MGM mobile app made it so easy to check-in…We checked in within minutes, while a lot of people were standing in long lines to check-in. Big tip for people is to use the mobile app.
Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia Lynn, Sonoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, staff, etc. are 1st class. We arrived April 7 on my 75th birthday. The check in employee presented me with a rose and $200 restaurant coupon. We used it at the buffet and again I received a special dessert and employees singing happy BD. Bellagio is the absolute best. The "tea party" spring theme was unbelievable.
Stayed 3 nights in Apr 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful.
Stayed 2 nights in Apr 2024

4/10 Poor

Melony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this property to spend our 25th anniversary, also booking a nice dinner with a view of the fountains a month before the date, reconfirming a few days before the date. On the afternoon of our anniversary I received a text saying there was a minimum spend of 175 per person to which I responded that was fine. We arrived at the restaurant to be told that there was a private function so no seating out by the fountain so we said okay can you seat us by a window, the answer; no but you can wait two hours for one, the lady seating us was even snarky about it, thankfully our server was great and the meal was good but super disappointed sitting facing a blank wall by the bar watching a baseball game on the TV wasn't the vibe we had planned on, other things as well as no flowers in the room upon arrival, parking cards not working, filthy windows in the room. Super shocked and disappointed. Upon booking our 4 nights I received an email asking if we were celebrating anything special and if they could assist with dinner reservations or anything, I replied and booked so to arrive and have all things go wrong and no concern from super uncool. Had I known I would have booked elsewhere instead of dropping several thousand dollars only to be treated like an inconvenience.
Stayed 4 nights in Apr 2024
Response from Guest Experience on Apr 17, 2024
Dear Melony,Thank you for taking the time to share your feedback regarding your recent stay at Bellagio. We sincerely apologize for the inconveniences you experienced during your special celebration. Your observations give us an opportunity to assess and improve our services. Issues highlighted about the cleanliness of the room and parking cards are being directed to the relevant departments to prevent similar situations in the future. We are also looking into the restaurant reservation concern. Please accept our deepest apologies for your experience. We value your patronage, and we hope to have the opportunity to welcome you back in the future and better meet your expectations.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and resort. Highly recommend
Stayed 5 nights in Apr 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at the Bellagio. My new favorite place to stay in Las Vegas. Overall the staff were incredible, however, we had a negative interaction with the staff at the Gelato Cafe. Extremely rude staff there…no customer service whatsoever. However, the Spa team, pool and restaurant staff were extremely attentive, friendly and accommodating. I would highly recommend this resort. Also, the Yellowtail and Spaga restaurants are amazing! If you must pick one, do the Yellowtail.
Stayed 3 nights in Apr 2024

6/10 Okay

Hong

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Roxanne E., Chino Hills

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is a great hotel to stay. It’s convenient and location is close to everything.
Stayed 2 nights in Mar 2024

4/10 Poor

Andrea

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more cramped that other properties we walked through and it felt rundown. They need to upgrade the ventilation system. I realize it’s Vegas but it was not a pleasant stay.
Stayed 2 nights in Dec 2023
Response from Guest Experience on Apr 12, 2024
Dear Andrea,Thank you for taking the time to share your feedback regarding your recent stay at Bellagio. We regret to hear that your experience fell short of your expectations. Your observations about the property and the ventilation system are duly noted. Once again, we appreciate your feedback and look forward to the opportunity to serve you better in the future.

2/10 Terrible

Justin, Preston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

nelone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Willie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel just wish the shower was a little nicer/cleaner and the streets in Vegas are always pretty gross but the stay was great
Stayed 1 night in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had a great time staying at the Bellagio. We’ll definitely be staying there again in the near future.
Stayed 3 nights in Apr 2024

10/10 Excellent

gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around. Pool was great. The flowers were magnificent. Every bit worthwhile.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience! Great staff! . Great view to the fountain
Stayed 2 nights in Apr 2024