Find Shopping Hotels in Playa de las Americas from CA $160

"Excellent customer service. Top class friendly staff and safe secure accommodation "

"Quite simply a wonderful hotel complex, fantastic choice of restaurants which were always accessible. Treat yourself!"

"The staff were super helpful, looked and acted professionally. Using forward thinking ideas for communication ( what’s app which always responded to quickly) helpful with taxis, trips etc etc. and super facilities for any disabilities ( not that we have but just noticed, not a lot going on nearby ( pancake cafe and Lava cafe a must for breakfast ) but that suited us. Entertainment each evening ( good standard and easy listening) a very pleasant venue for a few nights were don’t need to venture far"

"One disappointment - The Portofino restaurant. The food looked pre-pared and was unacceprable..."

"Property is huge. 3 pools. Rooms could use some refurbishment. "

"Hard Rock Hotel lived up to its reputation, friendly staff, good food, excellent room. Nothing was too much trouble. Arrival was trouble free and the guy, sorry forgot his name, was one of the best I have come across, so friendly and helpful. We where given an upgrade to a suite, thank you. As we where early we parked our bags and grabbed a coffee in the Constant Grind and chilled. Will certainly be looking to stay in other Hard Rock Hotels on our future trips."

"Had a great stay as a family of three with a 5 years old. Facilities and staff are great and very child friendly. Buffet dinners and lunches varied - some days were excellent, other not so much. Pools are also lovely. The only true inconvenience was an absolute lack of ventilation on the bathroom/toilet. Would certainly return despite of this."

"Excellent hotel and facilities.nearly every review i read before booking complained of the night time noise and music coming from the nearby veronicas,but with having our 9 year old son,we planned carefully and paid for an ocean view room right at the back of the hotel and WE DIDNT HEAR A THING!so its worth paying the extra to get a good nights sleep in the comfortable rooms,all the staff were very friendly and having chose the all inclusive option,the food and drink in the restaurant and hotel bar was of the highest quality!special mention to all the entertainment staff-especially the guys that ran the regular kids clubs who were very professional, polite and laid on endless activities for all the kids in a safe environment and our son loved every minute!i highly recommend this hotel and we will be back for sure!"

"A wonderful relaxing stay"