Exterior

Reviews of Ballygally Castle

4 out of 5
Ballygally Castle
274 Coast Road, Ballygally, Larne, Northern Ireland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 201 out of 293 reviews" "
Rating 8 - Good. 71 out of 293 reviews" "
Rating 6 - Okay. 16 out of 293 reviews" "
Rating 4 - Poor. 4 out of 293 reviews" "
Rating 2 - Terrible. 1 out of 293 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Very clean and updated rooms. Restaurant on premises was very good. Very cozy. Great stay.
Stayed 1 night in Mar 2024
Response from Scott on Mar 19, 2024
Thank you for the review for Ballygally Castle

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is directly across the street from the ocean, we had a lovely view from our room. With the window open we could also hear the waves crashing onto the shore. Absolutely lovely, until random cars come whizzing by. Can't avoid the traffic! Other than the ocean view, the room is basic and average although i did find the bed very comfortable. I was most disappointed with the onsite restaurant - such a disappointing and generic menu! Such a shame. The staff were very friendly and helpful, check-in and out were great.
Stayed 1 night in Jan 2024
Response from Scott on Feb 1, 2024
Thank you for the review. We will be sure to pass your comments on.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel right across the road from the beach.
Stayed 1 night in Jan 2024
Response from Scott on Jan 27, 2024
Thanks for the review

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Very comfortable stay along with helpful staff always ready to assist you.
Stayed 3 nights in Dec 2023
Response from Scott on Dec 30, 2023
Thanks for the review.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite stay in all of Ireland/northen ireland!
Response from Scott on Feb 24, 2024
Thank you for the review

10/10 Excellent

Claire

Response from Kathryn on Mar 4, 2024
Dear Claire,Thank you for your 5* review - we appreciate your feedback.Kind Regards,Kathryn - Reception ManagerBallygally Castle.

10/10 Excellent

philip

Stayed 1 night in Dec 2023
Response from Scott on Dec 30, 2023
Thanks for the review.

10/10 Excellent

Stewart

Stayed 1 night in Nov 2023
Response from Scott on Dec 30, 2023
Thanks for the review.

10/10 Excellent

Samantha Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, amazing staff
Stayed 3 nights in Oct 2023
Response from Scott on Oct 28, 2023
Thank you for the review.

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2023
Response from Scott on Oct 25, 2023
Thanks for the review

10/10 Excellent

Karen

Stayed 1 night in Oct 2023
Response from Scott on Oct 25, 2023
Thanks for the review

4/10 Poor

Stephen

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was amazing, very courteous and on top of things. The room had an amazing view. Thats where it ends. The beds were super dated and so were the rooms. The bedding was non existent. Also had dinner and breakfast at the hotel, possibly the 2nd worse meal I had the entire time I was traveling thru ireland. The menu was lacking and the Irish roast was disgusting, couldn't make it thru more than 2 bites. But the staff was exceptional and the location beautiful.
Stayed 1 night in Oct 2023
Response from Ballygally Castle on Oct 25, 2023
Thank you for the review, we are glad you found our staff exceptional. We have passed your feedback about the food to our Chef to review.

10/10 Excellent

brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a charming place. Pretty popular with the locals as well for the food and drinks. The staff were very pleasant, helpful and friendly but seemed to be a little overwhelmed because of guest, locals and a wedding going on. We stayed in 8 properties on our holiday. I would definitely recommend this property. The scenery is stunning, you have a view of the maidens as well as Scotland. The property itself was fun to explore, but what Castle isn't. One of my favorite things was the laundry service 😀 on a very long trip.
Stayed 2 nights in Sep 2023
Response from Scott on Sep 27, 2023
Thank you for the lovely review

10/10 Excellent

thomas

Stayed 3 nights in Sep 2023
Response from Scott on Oct 25, 2023
Thanks for the review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed walking around the old castle and property. Beach across the street. Wonderful dinner on property.
Stayed 1 night in Aug 2023
Response from Scott on Sep 13, 2023
Many thanks for your review. We are delighted you enjoyed your stay at the hotel.Kind regardsCathyRevenue Manager

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Night at Ballygally Castle
Our stay was excellent - Staff were so friendly and helpful and our room was just Fab.
Stayed 1 night in Aug 2023
Response from Scott on Sep 13, 2023
Many thanks for your kind review.We are delighted you enjoyed your stay at the hotel.Kind regardsCathyRevenue Manager

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from our room was amazing. The workers were polite and friendly. The elevator was broken for our stay and we had use the stairs. My wife is handicapped and this was difficult on her.
Stayed 1 night in Jul 2023
Response from Kathryn - Reception Manager on Jul 26, 2023
Dear Joseph,Thank you for your lovely review. We are so glad you found our staff friendly and polite. Glad you found our location and view from the rooms amazing. Warmest Regards,Kathryn,Reception.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kathryn - Reception Manager on Jul 26, 2023
Dear Guest, Thank you for your 5* review. We are so glad to read you enjoyed your stay with us. Warmest Regards,Kathryn,Reception.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting, very pleasant and welcoming staff. Great feel about the place and delicious food in the restaurant (great value for money) Only gripe was we had been allocated a adapted room for wheelchair users (low bathroom sink and shower - no bath) which wasnt communicated to us when booking the sea view. We would however definitely revisit.
Stayed 1 night in Jul 2023
Response from Kathryn - Reception Manager on Jul 17, 2023
Dear Peter, Thank you for your perfect review!We are so glad you loved our location and welcoming staff.Look forward to welcoming you back. Warmest Regards,Kathryn,Reception Manager.

10/10 Excellent

Ewan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, great location, friendly staff
What a lovely well appointed hotel this was. Will definitely recommend it and would return again. The room was very spacious with comfortable chairs for us to sit and enjoy the view of the stunning garden and out towards the sea. Good selection of teas and coffee etc. The bed was incredible, the most comfortable sleep we have had in a hotel in years. Staff in the dining room and lounge bar were friendly and helpful. The lounge menu was extensive enough to cater for a vegetarian and a "fussy" eater and we chose this over the more limited dining room menu. Breakfast was a feast and staff were happy to poach and boil eggs in addition to the generous hot buffet offerings. Lovely fresh fruit salad and continental selection available too.
Stayed 1 night in Jul 2023
Response from Kat on Jul 17, 2023
Dear Ewan, Thank you for taking the time to review your recent stay with us. We are so glad to read your wonderful feedback - I am pleased you found the room spacious and comfortable and it's so nice to read you found our staff friendly and helpful. Look forward to welcoming you back on another occasion. Warmest Regards,Kathryn Reception Manager.

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs to adjust prices for room facilities
Nice hotel with a great setting. Staff were fantastic and are a credit to the hotel. My only gripe is with the rooms. Some have been refurbished and some haven’t yet they charge the same price. I requested a room with a walk-in shower. Some rooms have bathtubs that you need to step into with a sheet head. When I asked to switch rooms it was like night and day. I had a smart tv with all of the apps like Netflix, BBC iPlayer etc etc but the one without the walk-in shower had an older basic tv. They charge the same price but some rooms have better facilities so be careful. My cousin was staying with me but had a different room and didn’t have the smart tv etc yet the room was the same price
Stayed 2 nights in Jul 2023
Response from Scott Weatherup on Jul 11, 2023
Many thanks for the review, we do have some rooms with smart tvs. The other rooms are in the process for being upgraded to smart tvs.Thank you for the lovely comments about our team.

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from Kathryn - Reception Manager on Jul 17, 2023
Dear Linda, Thank you for your perfect score!We are so glad you enjoyed your stay with us.Look forward to welcoming you back soon. Warmest Regards,Kathryn,Reception Manager.

10/10 Excellent

Richard

Stayed 2 nights in Jun 2023

10/10 Excellent

Joseph

Stayed 1 night in Jul 2023
Response from Scott on Jul 11, 2023
Thanks for the review

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Scott on Jul 11, 2023
Thanks for the review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally!!!
Stayed 1 night in Jun 2023
Response from Scott on Jun 17, 2023
Many thanks for the review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction guaranteed
Delivered all we were looking for. Total chill out
Stayed 1 night in Jun 2023
Response from Scott on Jun 17, 2023
Many thanks for the review

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Scott on Jun 17, 2023
Many thanks for the review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and nice big room. Great view too!
Stayed 1 night in May 2023
Response from Scott on May 25, 2023
Thank you for the lovely review!

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and room was nice but right off of road so our room was loud with traffic sounds. Not much to do around castle either.
Stayed 2 nights in May 2023
Response from Scott on May 17, 2023
Thank you for the review, we really appreciate it.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and spacious. Restaurant and breakfast were very good too. Very nice staff. The grounds of the hotel were beautiful and the beach is right across the street.
Stayed 1 night in Apr 2023
Response from Scott on Apr 26, 2023
Thanks for the review, we really appreciate it.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food and friendly staff
Stayed 1 night in Apr 2023
Response from Scott on Apr 21, 2023
Thanks for the review, we really appreciate it.

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again and again! This location is excellent to travel up to the Causeway and even Down to Belfast. Beautiful grounds to explore and lovely coastal views! Plenty of parking at the car park as well! I would like to add that the staff here are exceptional! That's from the Reception desk to the Bar to the Garden Restaurant. Check in was a breeze, the beds were cozy and everything was very nice. I really enjoyed my stay here!
Stayed 5 nights in Apr 2023
Response from Scott on Apr 21, 2023
Thanks for the review, we really appreciate it.

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Scott on Apr 10, 2023
Thank you for the lovely review, we really appreciate it.Look forward to seeing you again soon.Best Wishes,Scott

8/10 Good

Caroline

Stayed 1 night in Apr 2023
Response from Scott on Apr 10, 2023
Thank you for the lovely review, we really appreciate it.Look forward to seeing you again soon.Best Wishes,Scott

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ballygally Castle
Love staying at Ballygally castle. The staff are so friendly and welcoming . Even a one night stay leaves you feeling relaxed and chilled. Food is always lovely and not expensive. Highly recommended!
Stayed 1 night in Mar 2023
Response from Scott on Apr 10, 2023
Thank you for the lovely review, we really appreciate it.Look forward to seeing you again soon.Best Wishes,Scott

8/10 Good

Owen

Stayed 1 night in Mar 2023
Response from Scott on Apr 21, 2023
Thanks for the review, we really appreciate it.

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Best eggs Benedict I have ever had! Friendly and accommodating stastaff,grelocation
Stayed 1 night in Mar 2023
Response from Scott on Mar 22, 2023
Thank you for the lovely review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and historic setting to a memorable vacation. Very romantic.
Stayed 1 night in Mar 2023
Response from Scott on Mar 17, 2023
Thank you for the lovely review!

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing stay, lovely staff, beautiful setting
Stayed 1 night in Mar 2023
Response from Scott on Mar 17, 2023
Thank you for the lovely review!

8/10 Good

A

Stayed 1 night in Feb 2023
Response from Scott on Mar 17, 2023
Thank you for the lovely review!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay magical hotel full of history
Had a lovely time nice veiw half garden half sea good service and welcoming. Have reserved room 221 as heard it even better veiw to 217 going again in 21st April.
Stayed 1 night in Jan 2023
Response from Scott on Jan 29, 2023
Thank you for the lovely review!

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Scott on Jan 29, 2023
Thank you for the lovely review!

10/10 Excellent

Carol

Stayed 1 night in Jan 2023
Response from Scott on Jan 29, 2023
Thank you for the lovely review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Scott on Jan 29, 2023
Thank you for the lovely review!

10/10 Excellent

Joanne

Stayed 1 night in Dec 2022
Response from Scott on Jan 29, 2023
Thank you for the lovely review!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday break
great break at Ballygally, staff so helpful and good food.
Stayed 1 night in Dec 2022
Response from Ballygally Castle on Dec 10, 2022
Dear David,Thank you for your fantastic review. We are so glad you enjoyed your birthday break with us. Warmest Regards,Kathryn,Ballygally Castle.

6/10 Okay

tara

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful property, right on the beach!
Stayed 1 night in Nov 2022
Response from Ballygally Castle on Dec 10, 2022
Dear Tara,Thank you for your review. We are so glad you enjoyed our beautiful property on the beach. Warmest Regards,Kathryn,Ballygally Castle.

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Ballygally Castle on Dec 10, 2022
Dear Pamela,Thank you for your fantastic review. We are so glad you enjoyed your stay. Warmest Regards,Kathryn,Ballygally Castle.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st night in Ireland
Amazing stay beautiful area. Best bed and pillows ever friendly staff
Stayed 1 night in Oct 2022
Response from Scott on Nov 8, 2022
Many thanks for your kind review.We are delighted you enjoyed your stay with us.We look forward to the opportunity of welcoming you back to the hotel in the near future.Kind regardsScottGeneral Manager